73 questions from our users
my lid is hard to lock in place and almost impossible to take off. I have changed the seals but problem persists.
The machine is making a beeping noise.
Only the rotary blade seems to be working,
The scales, varoma, timer are not working.
Does the machine need to be serviced? Or is there something I can do at home.
My heat setting no working can it be fixed?
Where do I buy a replacement for the +/- rubber buttons?
The blades on my TM31 won’t turn at speed when there is food in the bowl, but will turn fine when the bowl is empty?
Does anyone have a solution for a stuck button - the dough button is stuck in, it means that most of the buttons including the scales will not work. The unit will turn on and mix at any speed but obviously the functionality is considerably reduced.
Am I able to get a replacement cord for my TM31?
Is it possible to buy only the blade for the jar? Tm31?
Hi - the numbers etc are peeling off the front panel. Does anyone know where I can get/replace just the panel (without having to send in the whole machine)?
Can I replace the power cord to my TM31 as it looks like some heat has melted it
I was going to make the white sauce tonight but my machine was jumping around everywhere when it was at speed 4. Does anyone know what this problem might be caused by?
Is it easy to replace the motor without affecting the functionality of the screen. I was a qualified electrician but not too hot with anything that needs to be resolved- programmed. Thanks
Hello - does anyone know how I can remove the front clear plastic face/ cover on the control panel? I want to clean under it? TIA
When I use my machine to cook, it sticks
Hi there, my TM 31 won't heat up at all... just made bechamel sauce, and it ended up a curdled mess of cold mush in the bottom of the bowl. The bowl wasn't hot at all. Any clues of what's happening? Thanks
Hi I have the TM31 and the display panel lights up but no digits or anything coming on! Any suggestions ! TIA Tracey
Hey. I have the TM 3 and my blades are not moving at all. I can hear the motor working but not the blades. Any advice please? Thanks
Can I mill brown rice as per instructions in the everyday cook book without the temperature coming on. So 250 gm brown rice, 2 mins at speed 9, temperature rises to 50 before I finish, I’m wondering if the warm rice flour will not keep well.
Unless you actually turn the heat on you can mill with out the heat. If you are using the TM5 with a recipe via the chip or cook key then just swap to the manual settings to suit your requirements.
I have a TM31 and scales keep setting back to 0 when I try and weigh something. Anyone else had this issue?
Is there a "lock" mode for travel for the TM31?
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