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Thermomix

Thermomix Questions & Answers

TM5, TM6, TM21 and TM31
3.9 from 701 reviews

126 questions from our users

Pia J.

Pia J.asked

Thermomix

Reviews on the thermomix HD carry bag (various brands) for a tm6.. are they worth buying thanks

No answers

Avalon C

Avalon Casked

Thermomix TM5

My fairly new T5 Thermomix is not counting the numbers properly when doing a recipe - say the recipe says 20 second for 8.5 speed. The second knob will go 20 - 23 - 21 - 40 and stuff like that. What do I do?

No answers

Biks

Biksasked

Thermomix TM6

When i turn my TM6 the machine seems to turn itself off and then turn on again and boots up. this normal? Just seems to take ages to boot up.

No answers

Bec

Becasked

Thermomix TM5

I am going to buy a thermomix in China but I’m Australian. Can I register my cook-key on the Australian website to have access to those recipes?? If not is it easy to change the language settings?

No answers

Biks

Biksasked

Thermomix

Maybe asking in the wrong spot. But my question is about the Cookidoo subscription. If i don't renew my subscription would I lose my recipes? I am trying to find an answer and the lady who sold me my machine doesn't know.

No answers

annejmobigpondnetau

annejmobigpondnetauasked

Thermomix

Where to find serial number of my tm5

1 answer
Biks
Biks

I think its on the bottom.


Rosalie Taylor

Rosalie Taylorasked

Thermomix TM31

Can I replace the power cord to my TM31 as it looks like some heat has melted it

No answers

mad_DOG_miller

mad_DOG_millerasked

Thermomix

how much is it

1 answer
Biks
Biks

The New one is 2269


Kate T.

Kate T.asked

Thermomix TM31

I was going to make the white sauce tonight but my machine was jumping around everywhere when it was at speed 4. Does anyone know what this problem might be caused by?

1 answer
Malissa B.
Malissa B.

Hi Kate, maybe make sure it is sitting securely on a flat surface. Mine does this sometimes depending on what it is I'm trying to make so when I have big/bulky things it's trying to move around this normally happens to me.(normally a higher speed though.is it due for a service?


ETang

ETangasked

Thermomix

Where do I check for my TM5 serial number?

1 answer
Malissa B.
Malissa B.

I have mine written in my original book, otherwise you can go to Menu/settings/about thermomix. All your codes are in there :)


Jean S.

Jean S.asked

Thermomix TM5

Can you use other people's recipes chips in your own machine?

No answers

LandOfSheep

LandOfSheepasked

Thermomix

I want to buy a thermomix but don’t want a demo or a consultant to come set it up with me I have used one before

2 answers
SandyJoy
SandyJoy

Where do you live?

SandyJoy
SandyJoy

It wasn't for me to answer I asked the Land of Sheep where they live as I can give them a contact for the Thermomix.
If they ring 0417793704 and speak to Alexandra she can help them.


CrC

CrCasked

Thermomix TM31

Is it easy to replace the motor without affecting the functionality of the screen. I was a qualified electrician but not too hot with anything that needs to be resolved- programmed. Thanks

No answers

dsnovell

dsnovellasked

Thermomix

What makes Thermomix better than a Magimic Cook Expert or any of the other brands like the Kitchen aid eqivalent?

No answers

Cinnamon B.

Cinnamon B.asked

Thermomix TM31

Hello - does anyone know how I can remove the front clear plastic face/ cover on the control panel? I want to clean under it? TIA

No answers

Reg & Alice J.

Reg & Alice J.asked

Thermomix TM31

When I use my machine to cook, it sticks
Thanks

2 answers
Sue27
Sue27

Does the food stick or do the blades stick. If it’s the blades they may be bent. If the food sticks it may be that temp is too high or you are cooking the food too long.

Reg & Alice J.
Reg & Alice J.

The food sticks to the bottom of the bowl and starts to burn. This is for risotto, and mashed potatoes etc.


Anonymous

Anonymousasked

Thermomix TM31

Hi there, my TM 31 won't heat up at all... just made bechamel sauce, and it ended up a curdled mess of cold mush in the bottom of the bowl. The bowl wasn't hot at all. Any clues of what's happening? Thanks

1 answer
JAC
JAC

I had the same issue. All functions were working except heat. I have a 2nd jug so knew it wasn't jug issue because it happened on both. I had to get a new motherboard.. Unfortunately TM service department is terrible it took 2 attempts and many phone calls and 2 months for it to be fixed.


Tracey L

Tracey Lasked

Thermomix TM31

Hi I have the TM31 and the display panel lights up but no digits or anything coming on! Any suggestions ! TIA Tracey

No answers

Carolyn J

Carolyn Jasked

Thermomix TM5

I have just traded my TM 31 for a TM5 and I have the Travel Bag for the TM31. Can I use this bag for my TM5?

1 answer
Kareb
Kareb

The TM31 bag is too small for the TM5. Sorry. If you want a travel bag you will need to invests in the new one that holds the bigger TM5.


Bella T

Bella Tasked

Thermomix TM31

Hey. I have the TM 3 and my blades are not moving at all. I can hear the motor working but not the blades. Any advice please? Thanks

1 answer
Kareb
Kareb

It sounds like your blade has stripped. It’s designed to strip over time rather than damage the shaft going down to the motor. It’s an easy fix for a new blade as you can swap it yourself after you order a new one. $115 I think.


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