This page was previously listed as "Think Conveyancing".
Extremely helpful all the way to settlement
The team kept me well informed every step of the way with no problems. The settlement occurred on time and they advised me straight away.
They made it easy for me.
Sale of a Property
Excellent service provided by the representative at Think Conveyancing.
Sorted out a few hiccups we had with complete professionalism. Will definitely use them again for my next sale. Thanks Think Conveyancing.
I couldn't fault the service I received from start, to finish.
Everybody at Think Conveyancing exceeded my expectations, and were so friendly, professional, and efficient.
The costs were amazingly low, for the service received.
Sidnee helped us through the complicated process of a simultaneous settlement. There were moments where things weren't going smoothly, however Sidnee remained professional and continually kept me calm, assuring me that she was working for us, not the other side. Everything went through smoothly on the day, selling our previous property and settling on our new one - thanks Sidnee.
Beverley and Birger
First time ‘buying’ using this service.
We have used ThinkConveyancing 3 times in the past to sell properties. This time we bought. Very happy with the communication and proactive information. We would use again without hesitation. Each time we requested the same advisor, Lisa, and the standard process was intervened to grant our request immediately. We trust this organisation to work for us - no matter which side of the contract we sit.
Valentia provided us with a great experience which leaves me with no hesitation in recommending Valentia and thinkconveyancing in the sales or purchase of property.
Valentia was great and easy to deal with. Valentia kept us informed throughout the entire purchase process.
Wonderful Team highly recommend
The team at Think Conveyancing are terrific. From the start to finish they helped us navigate what at times was overwhelming and confusing especially with miss information from others involved. From the contract read through with Tessa, to Bernadette who saw us through to settlement it has been a good experience and I can highly recommend them, they are professional and keep you informed every step of the way. Its good to have a company who does what they say they will, especially at a time when you need it most.
bad bad bad company
very far from sit back and relax, the worst period of my life contacting them.
i tell you phone email in person they will not talk to you once you signed,
you don't know why they did that to me.
Overall a good experience
The fee was very competitive.
Jasmine was very efficient and professional.
A minor delay in transfering the purchaser’s deposit but it was dealt with satisfactorily in the end.
I would use them again.
Great service, very professional
Rebecca, Robert and others at thinkconveyancing made it an easy hassle free settlement. Very professional. Excellent communications. Pro-active. Fantastic job. We would use their services again and recommend them to others.
It was easy hassle free sattlement. Debby did a fantastic job looking after this mattter. Would love to use same services again and recommend others.
Thank you very much Debby and thinkconveyancing.
Professional and easy to work with
Very professional, easy to get a hold of whenever I needed to. Phone calls were always immediately answered.
Made the process of selling my home as easy as it could be.
Michelle English was an absolute gem to work with. The initial experience of selling a house was daunting but Michelle guided me through it with utmost respect and professionalism. As a matter of fact the whole team at Think Conveyancing were fantastic
Thanks for always going extra mile
I would like to commend Mary Nguyen for her dedication, patience and professionalism. I have asked Mary to postpone settlement for few days because I could not guarantee that money would clear on time accepting extra cost of $850.00. When the monies arrived earlier than I expected, Mary escalated the matter carried and managed to carry out settlement on time. Her dedication and willingness to go extra mile saved me $850! Thanks for job well done, Mary I do feel indebted to you.
Good people made the process of buying the first house. As easy as going to woollies good people. And greater quality service. Highly recommended. Wish them nothing but the best.
After engaging Think Conveyancing, It is clear the reason why this company has so many negative reviews.
By my count, nearly 40% of the ProductReview.com feedback about Think Conveyancing are negative . Some may argue that’s a 40% chance you will also have a terrible experience which is woeful.
Just read the reviews, they will tell you everything you need to know.
My 4 main issues with Think Conveyancing – which seems to be consistent with other reviews:
1. Terrible communication.
2. Never respond to emails or calls.
3. Never follow through on promises.
4. A real reluctance to confirm technical questions in writing.
At its simplest, never have I felt so unsupported by a conveyancer like I did with Think Conveyancing.
When you literally have to beg your conveyancer to communicate with you about your settlement, there are fairly obvious problems.
I did provide my feedback post conveyancing, there was initial acknowledgement by a “customer happiness” team that the gaps were obvious, I was assured investigations would occur and an appropriate resolution would be found, but weeks later the silence was deafening.
I actually had to chase them for a response which is ironic, given the feedback was about their inability to communicate. I referred it to the CEO and heard nothing back.
I would not recommend this company and I would never consider using them again.
If you are reading this, no action has been taken.
Made everthing perfect
The team was so helpful, kept us up to date with everthing, always available to give advice. so glad I found them
Easy process and friendly staff
Leilarni has been especially helpful and stay communicated throughout the process. This makes buying and settling the house less stresful than it should for a first home buyer. Highly recommended
Support all theway
The staff were professional and easy to talk to. You could always have your call and questions answered . I was very satisfied. The process was made easier with the quality of the staff.
Didn't have to leave the house!!
Small deposit paid to get the ball rolling & remainder of fee's to be paid on settlement just suits me fine as I'm absolutely broke!!! I will edit this review if there are any issues between now & settlement.
Cheaper compared to other's!!!
- ‹ Prev
- Next ›
Questions & Answers
Sorry, there are no questions yet.