Shane Vella and Think Strata have been a wonderful find
After extreme disappointment with three previous strata managers for our small (16 units) complex we finally lucked in and found Shane 3 years ago.
He has proven all that we had looked for and more and I could not recommend any one more highly.
His professionalism, knowledge of strata matters, timely advice and attention to detail are merely some of the words that spring to mind. He is all of these and more.
As the long term secretary of our executive committee I would have no hesitation in saying look no further than Shane and Think Strata if you are seeking a strata manager par excellence.
professional. reliable. competitive
Think Strata's tag line is 100% true. We have been very impressed with Shane's responsiveness and attention to detail. Ours is only a small strata-ed building, and Think Strata take the headache out of making sure we comply with the law and are meeting all of our obligations. I recommend them highly.
Prompt, thorough, friendly and professional
Think Strata are a pleasure to deal with. Shane is extremely prompt in returning messages and meetings are held in a timely and professional manner. I feel very comfortable knowing that all strata issues are being dealt with no stress on my part. I would have no hesitation in recommending Think Strata to anyone looking to employ a new Strata Management company.
Efficient, thorough friendly service
ThinkStrata has been a thorough, efficient and friendly place as well. Shane has been very generous with his time and service and responsive to all emails and very efficient with correspondence in general. His patience with our building complex has been most appreciated as we have some major works in discussion and Shane has always made himself available from the very beginning. His assertiveness when required with some of the lots has assisted our complex a lot. We made the change to ThinkStrata and it has been for the better.
Think Strata does a good Job.
I live in a small block of units in Marrickville that has struggled to find a good strata management company for many years. Our recent change to Think Strata has made a massive difference. The customer service is quick, individual and effective. Problems are solved quickly and day to day management and financial issues are dealt with in a timely manner with no fuss.
I highly recommend Think Strata
Think Strata Is on our Side
Having just bought our first unit, we were unsure how the Strata works or doesn't work. We had heard so many horror stories on the Strata's but we are very happy and relieved we have Think Strata. They are available anytime for any silly questions we had and they have fought extremely hard with our developers to ensure all our issues were resolved. Shane has been very flexible and obliging in working with us and our individual needs and is always available by phone. I have no hesitation in recommending Think Strata to anyone wanting to have a professional and attentive Strata looking after you and your asset.
Great Service in Strata Management
We have been dealing with Shane at Think Strata for the past 2 years. He is nothing short of professional, diligent and knowledgeable on vital information relating to good Strata management. Shane has helped us navigate through each and every topic raised. Additionally Shane gets things done very quickly and certainly does not accept mediocre service from service providers.
We are delighted we partnered with think Strata.
ThinkStrata is AMAZING!
The Executive Committee were delighted to signed Shane Vella, Director, ThinkStrata to manage our property in May 2016. Shane understands our own unique needs and we feel incredibility privileged to have such a high professional approach in dealing with our property.
Its Shane’s Leadership qualities that gives us confidence for successful future. The Technology, and accounting features are just some of the reasons that support our confidence for delivering best practices for our property.
One of Shane’s strongest assets is his communi...cation which is also with a professional manner and who can answer your questions or respond to your requests in a timely fashion. His ability to listen and understand the issues is outstanding. Shane’s responsiveness in providing great attention to deal, is a feature that comes effortlessly to Shane. Shane’s has efficient operational procedures, which he has developed through years of his experience. Together with the Accounting Services he provides, which includes a transparent financial system and budget, and offers solutions which have enhance the value of our property. I feel Shane’s dedication to long-held partnerships with quality service providers which he is able to negotiate savings such as discounts and lower rates on regular maintenance, while still maintaining a superior level of service, is another benefit we enjoy. If you are searching for the best property management company for your building or are unhappy with your current residential management agent and want to change. I highly recommend Shane Vella, ThinkStrata, to manage your property.
Professional, Competent Strata Management
Think Strata tailors strata management to what clients require and their processes are very streamlined, structured and logical.
It is really hard these days to find honest, genuine, trustworthy and intelligent people to manage a building in accordance with NSW Strata Laws & Fair Trading legislations. I believe this is what distinguishes Think Strata from the rest of the other strata companies out in the strata industry.
Shane and Think Strata have always been very efficient in responding to emails, telephone calls and any other queries we ...
Taking care of Business
Shane Vella is Think Strata, he is persistent, personable and professional. His efforts to keep in touch with his clients is commendable, even outside of normal working hours. Shane shows real concern and is simply a decent human being. He is accountable, willing to go the extra mile and his calm present demeanour is exemplified by his thorough and concise handling of any situation that may arise.
Fantastic Strata Agent Highly recommendable
Simply Wonderful a breath of fresh air, So comforting knowing that a strata agent such as Shane & Think Strata are there for the real people and are not willing to rip you off. Shane is a credit to the industry that unfortunately has plenty of dodgy operations involved, I would highly recommend Think Strata to any one who is looking for a change or struggling with there old agents banging there head against the wall and getting nowhere.
Think Strata are so contactable, reliable and nothing is every a problem. Our unit block can now enjoy a nice face lift and finally be well looked over and run smoothly without being neglected.
Genuine Strata Management
Shane Vella and Think Strata are a rare find: not only are they well-versed in the requirements and detail of NSW strata laws and processes, but they are genuinely good and clear communicators. In my experience, such attributes are an uncommon find in Strata organisations in Sydney.
Prmopt Service and Excellent communication, sound experience in Property Management
Very satisfied with the level of service in Property management field, Sound knowledge about rules and regulations and ample of contacts in the industry. Always present to help whenever needed, even on the weekends. Excellent follow up on all issues or concerns.
- Verified customer
Professional & reliable Strata Management
I can't speak highly enough of the team at Think Strata. From initial dealings til now, Think Strata have been professional, diligent and focused on our needs as a Strata Scheme. I would highly recommend their services to any owners in need of Strata Management that you can count on.
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