Thistle & Oak Questions & Answers

I have logged a dispute with the credit card company. I received my ring from Thistle and Oak and it was in an envelope from China. Clearly they're selling a non silver ring with faux stones for $30 when it's only worth $2.
I can only suggest that you try to recoup your losses via the manner in which you paid these people. Whether it was credit card or PayPal or other means. That's the only thing I can suggest. My credit card company stated that Thistle and Oak had two weeks to respond regarding a refund, and if they didn't, the credit card company would refund my money. However, they'll need as much information as you can give them regarding the transaction. I.E. Date of purchase, confirmation number from Thistle and Oak, credit card with which you paid or other info regarding payment, etcetera. I hope this helps. And oh by the way, if you look on AliExpress or wish.com you can probably find almost say same identical ring for about 2 bucks. It'll take about three weeks to get to you, but they do send their things. Good luck.

Sadly, you more than likely won't if its been months. I suggest trying to recoup your losses via the method of original payment. Try lodging a complaint against them (with your credit card company, etc.), so you can try to get a refund. BTW, the ring was junk anyway. Sorry.

No, they do not have a contact number.

Nope just an email.

I would love to turn this company in for theft! They took my money very quickly from my bank but will not send me my purchase nor give me any information concerning my purchase. Angry customer...... CJ

Report to the Police, you won't receive a refund. It's a scam.

I would not buy from them.I did receive my order over 2 months of waiting. Tracking number they give me was Bad also.
After giving my wife the bracelet it broke next day.
Also they dont respond to problems you ask about.
Wish i could advise everyone to stay clear of them.