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Thr1ve
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InnesSouth East Queensland, QLD
- 3 reviews
- 1 like
Not Keto at all!
Ordered from thrive as I wanted to restart my keto diet. I ordered only what they classified as “keto friendly”. Despite what they claim, their meals are not keto at all. Most of them have >10 g of sugar and starch and added sugar very common ingredients. They are not that tasty either.. Delivery was alright, late by one hour.
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WHBrisbane
- 7 reviews
- 12 likes
Incapable of delivering meals effectively
I like that Thrive offers low carb options and ordering individual meals. The food is fine, sometimes a little bland but not offensive, especially since I'm choosing foods designed to a certain nutritional profile. Some of the meals freeze OK.
My issue is that of four orders, not a single one has been delivered without a problem. I've had to chase up customer service for every single order and arrange another delivery. Two times it was not taken to my door in my unit complex (and one of these times I found it in the garage on top of another u...Read more
nit's hot water system??) and two times it was late. The most recent time, I was getting the text messages telling me that my order was coming that morning, my order is arriving around X time (so I waited for it instead of leaving for work), the order was five minutes away, and then... nothing. No order delivered. The online tracker suddenly says it's coming tomorrow. I've used meal delivery services a lot and none of the others has even once failed to deliver where and when they said. I order meal deliveries because I don't have time to prepare meals so I certainly don't have time to chase up customer service to find out where my meals are. I've given Thr1ve chance after chance but now I'll never use them again.Similar opinion? Write a review on ProductReview.com.au!
Lydia J.Greater Melbourne (Outer), VIC
Such a disappointment!
I was really looking forward to trying Thrive. My first meal of chicken cacciatore was nice, however after that the meals were really disappointing. The vegetables were already overcooked and soggy even before they were re-heated. I found a bone in my lemon chicken which just tasted like they’d squeezed some lemon over a piece of chicken. The meals were really unsatisfying and felt hungry afterwards. I ended up throwing out the whole next weeks worth of food it was really disappointing and I wouldn’t ever buy their food again! I’ve since changed to a different brand (You Foodz) and they’re fresh and delicious and I feel full after eating them. Out of 10 I give thrive a zero!
1 comment
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NLBSydney, NSW
Thumbs down
I ordered 10 of their meals. When l received them, they looked like the $2 aeroplane meals you can get just with a plastic covering on them and there is no Thrive label on it. Did they buy old airline meals and resell them? I will not buy again as they do not look appealIng, the amount of protein in them is inadequate and left me hungry and from a price point are overpriced, don't compare to their competitors.
1 comment
Thr1ve SupportThr1ve
Thank you so much for ordering with us and for your feedback. I've let our packaging and supply chain team know that the packaging gave you an 'airline food' vibe, and we'll definitely work to improve... Read more
that. All of our meals are made and delivered fresh from our kitchen here in Sydney. It's disappointing to hear that the meals seemed unappealing to you, but we understand that not everyone has the same tastes and appreciate you taking the time to leave this review - IzzySimilar opinion? Write a review on ProductReview.com.au!
C.CGreater Melbourne (Metropolitan), VIC
- 3 reviews
My new regular.
I used to be a YouFoodz fan but got sick of their ridiculous in the middle of the night delivery times so tried Thr1ve. Wow! I’ve tried many different ready made meal brands and Thr1ve meals are by far the tastiest. Also perfect if you are watching your calorie intake as they have a large range of low/no carb options and are perfectly portioned yet filling. Better delivery times and better communication on delivery times. I’m converted!
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Sam W.Coombs 2611, ACT
- 2 reviews
- 1 like
- Verified customer
Hair, broken containers and chicken bones
I ordered 10 meals from Thr1ve.
When received I opened it , two broken containers with food everywhere.
This was fine that happens. I had a sealed one for lunch and it had two hairs and two chicken bones. One bone cutting my throat.
At this point why would I want to eat any meals, the sauce was also very bland and tasted watered down.
When I contacted the customer service they refused to refund me and tried to insinuate i had dirty plates and was i certain the hair was not my own, it was a clean plate I used to show the hair.
My partner tried one of her meals, again very bland and another hair. When contacted they said they would only refund for these four meals....Read more
To summarise; bland meals, terrible customer service, bad food hygiene and broken packaging. It is a NO from me.Similar opinion? Write a review on ProductReview.com.au!
JoanneCanberra
- 3 reviews
- 5 likes
Disappointing
When my meals arrived from Thrive I had a leaking chicken meal, leaking protein shake and a meal that is displayed in the photo not sealed properly. I emailed the customer service line to voice my disappointment with no response. I would NEVER buy from this company again and warn others against it. NO value for money at all. I am actually left out of pocket as I could not have the three meals.
1 comment
Although the experience was disappointing. Izzy the customer service person was highly professional and has responded. I would still never order from Thrive again though, it is not value for money.
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Little DSydney, NSW
Loving my Thr1ve orders!
The food is great quality and always delicious. I really love the variety provided in the new boxes and find it so wholesome and nourishing.
I am loving the new variety that's coming on the site each week.
Keep doing what you are doing, you have a loyal customer in me.
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AngelaSydney, NSW
Tasty Meals
The website has a great range of meals. When arrived, packaging was great and kept my meals cold till i was able to get them in the fridge. Great tasting meals and generous serving sizes.
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PaulySydney, NSW
Not value for Money
I bought a vegan essential box for $130.
Do some ruff calculations if your went to a supermarket to buy it would have all cost maximum $50-$60.
To break it down
2 vegan curries at $15 =$30
1 2kg pumpkin soup $10
Tinny bad quality vegetables = $12 worth.
Total worth = $52
1 comment
Thr1ve SupportThr1ve
Hi there, Pauly. Thanks for ordering our Vegan Essentials Box. We're really shocked to hear that you found the veggies included in your box to be of bad quality, as our suppliers provide quality produ... Read more
ce, and we have not heard any similar feedback from customers who received the Vegan or Healthy Essentials boxes. We would love to chat about this further with you, and hear any suggestions you have as to what you would like to see included in the box and on our menu, so if you get a chance, please contact us via email home@thr1ve.me or call 0410 156 657. Cheers, IzzySimilar opinion? Write a review on ProductReview.com.au!
Happy customerGreater Melbourne (Metropolitan), VIC
Delicious. Good portions. Great value for money. Delivery always early. Try the juices too.
Everything about shopping with THRIVE is easy. Any questions are answered quickly. Delivery driver never stops smiling. Happy workers and great products. Would recommend to anyone. Even fussy eaters will find something here. Juices are a fabulous addiction. Just brilliant
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Laurence
- 4 reviews
- 1 like
Blend and overpriced
Dissapointing blend small meal. Spend two dollar more and you get a good portion freshly made at your local Thai.
Missleading packaging with ingredients which are not in the meal.
Did not contain the 325g mentioned on packaging.
1 comment
Thr1ve SupportThr1ve
Hi there, Laurence. Thanks for taking the time to leave a review for us. We would love to chat with you further about this. If you could please send me an email to home@thr1ve.me with more information... Read more
about which meal you tried, when you purchased it etc, that would be very helpful. I will keep an eye out for your email - IzzySimilar opinion? Write a review on ProductReview.com.au!
SarahNSydney
- 2 reviews
Subscription variety a let down
My rating is based on comparing with other subscription services which vary meals each week. I was disappointed to find I had to vary my meals early in week (for the following week) even before I’d tried many. The taste was good - flavourful. The meals are freezable. But just lacking the simplicity of variety I would have preferred
1 comment
Thr1ve SupportThr1ve
Hi Sarah, thanks for leaving this review.
We're really happy to hear that you enjoyed our meals and found them full of flavour! We also appreciate your feedback regarding our subscription system. We'... Read more
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Conor M.Sydney, NSW
Diverse Flavours and Complete Macros
I looked for an option where the flavours were diverse enough to keep things interesting, and also have a mix of high calories and low calories based on my objectives at the time. I think this, with the complete macro count of high protein, carbs and fats have made it an easy choice. Definitely be ordering more!
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preeti.uglyGreater Melbourne (Inner), VIC
- 3 reviews
Great flavour, great option for clean eating, great option for keto/low carb
I've tried plenty of frozen healthy meals, including YouFoodz. But Thr1ve is the best - it's all clean sourced eating which none of the other frozen meal companies offer. Plus it's not loaded with salt like most other frozen meals.
Great option for keto/low carb diets, high protein, low sodium, I'm a convert.
I read the negative comments about bland/flavourless. Not sure what these people are expecting (it's a $12 frozen meal, not Vue De Monde).
It's got great flavour for everyday meals. Looking for a frozen meal, that's high protein with clean ingredients without a laundry list of chemicals/fillers - this is it.
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NicoleSydney, NSW
- 2 reviews
AMAZING! Fresh and Delicious
I've ordered Thr1ve as I was interested in the Keto meals and they have made my keto transition so easy. I was worried as I've used other meal services in the past and have had chicken that was fatty and meals I didnt enjoy and have thrown them out. All of the meals I have ordered have been of a high quality. The veggies are always fresh and the chicken is cooked to perfection without chewy bits. Today I had the clean chicken and veg and for a meal that should be bland there was so much flavour with the lemon broth for the chicken keeping it mo...Read more
ist. I'm very impressed by the quality of meals and I'd say they're fantastic value for money because I actually finish the meal and am satisfied. Will definitely be ordering more and recommending. My only critique is that I would love to see more Keto options on the menu.Similar opinion? Write a review on ProductReview.com.au!
LennySydney, NSW
Decent size portion.
Received my pack yesterday wrapped in foil I like the variety of menu. Chicken rendang and pull beef dishes are flavoursome and tasty. Packaging is easy to peel off and warm up. Shared with a colleague and was very happy.
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Jade NSydney, NSW
Full of flavour, Good portion, Freshness and Lean
Used to have frozen meals and competitors products, not happy but with Thr1ve, I found better portion size, full of favour in both western & international cuisines, veggie very fresh even after heating up in microwave like a freshly cook meal. Highlight for a gym junkie like me is the Thr1ve meals are very lean and low carb, help me to feel much better to eat for my fat loss goal. Beautiful and happy meals for busy people like me. No grocery, no kitchen mess, no cleaning. Yay, will keep ordering these yummy meals
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The reviewer stated that an incentive was offered for this review
Erney ErnSydney, NSW
- 4 reviews
- 1 like
Alright but bland
Healthy is important, but the poached eggs on bread was very bland in taste. Food needs to be healthy and tasty. The positive though is that I don't feel bloated after the meal. I think it's gluten free and they use free range eggs but not 100% sure.
3 comments
Thr1ve SupportThr1ve
Hi there! We actually closed all of our retails stores and restaurants at the end of 2018 to focus on our fresh, ready made meal delivery service. Poached eggs on toast isn't a meal that we offer. You... Read more
can check out our menu here: https://thrivemeals.com.au/collections/fresh-ready-meals Cheers, Izzy @ Thr1veHi Rodger, I had your poached eggs at the Australia Square store on George street. I work in the city and had it for breakfast. So before you start questioning your customers, maybe you would like to ... Read more
check with the store first and find out what they do offer. Instead of listening to your customer's feedback, you prefer to just shove a menu in their face.Thr1ve SupportThr1ve
Hi Erney,
Im afraid we closed all our stores across Australia in December 2018. In Australia Square our location was taken over by another fresh health food store. I believe it might have been Cali Pr... Read more
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Hayley
- 2 reviews
Bland and boring
Pretty disappointed with the food so far, everything was quite bland and I got bored of eating it 3 bites in. Even the Rendang curry which is supposed to be quite spicy had no flavour in it what so ever. Not what you want to get after spending so much.
1 comment
Thr1ve SupportThr1ve
Hi Hayley, thanks so much for trying our meals and leaving this review.
We don't often get feedback like this about our meals, so we are quite surprised that you found the meals to be bland, however ... Read more
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Questions & Answers
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Details
Category | Food Delivery Services and Health Shops |
---|---|
Meal Type | Packaged Meals |
Meal Plans Available | Yes |
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Thr1ve SupportThr1ve
Hi Lydia, we're so sorry that you found a bone in your Lemon Chicken meal. Our chicken suppliers and kitchen team always do their best to remove any bones, but due to the nature of the product a bones... Read more
can appear within the chicken meat on occasion. We're quite surprised to hear your feedback about our meals and would love to speak more with you about this. Are you able to please provide us with your order number so we can see which other meals you ordered? Please reach out to me on home@thr1ve.me or call us on 1300 841 870 - Izzy (Customer Service Manager)