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Thr1ve
No response from customer service after botched delivery
My 1st delivery arrived and i was not impressed to open it to find the sweet potato soup container was completely split open and had gone everywhere. One other container was also split and i can only assume this happened with some pretty rough handling during delivery. I have called the mobile number numerous times and no one answers or calls back. I have contacted them via chat on the website with no response and an email only sent was replied with a generic email saying they are really busy and should hopefully get back to me within 48 hours. Too bad if i hadnt recieved my delivery at all. I will be taking my business elsewhere in future.
Read the reviews before bothering with this company. There is a pretty common theme
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Details
Category | Food Delivery Services and Health Shops |
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Meal Type | Packaged Meals |
Meal Plans Available | Yes |
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Thr1ve SupportThr1ve
HI Aly,
Read morer emailing us, and it states that on Wednesdays we are closed, which is why you were not responded to yesterday.We're terribly sorry to hear that your order arrived the way it did, and can imagine that it would have been quite a mess.
We note our business hours in the auto reply that you received afte...