??!
1 photo
Thr1ve
3.7 from 129 reviews · View Statistics

Reviews

  • Value for Money
    1.9 (16)
  • Product Quality
    1.9 (16)
  • Return Claim MadeYes (1) · No (14)
  • Timely DeliveryYes (9) · No (6)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
Judi P.

Judi P.Sydney, NSW

Putrid Mess on my veranda - they will not collect! - zero rating

published

No customer service, they delivered at 6.30am incorrectly to my address, contacted them at 7.00am and again at 8.40am to collect box, again contacted them at 2.00pm and 4.00pm to get rid of the putrid contents. Box sat in the sun for 7 hours, its still here 10 hours later stinking up my veranda. Have asked them four (4) times to collect the box, no luck. I cannot lift a heavy box & put in my garbage (its too big anyway). Are they going to clean up the mess when the rodents decide to have a party? No option for zero stars.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Timely DeliveryNo
See all answers
2 comments
Judi P.
Judi P.

Its now 8.00pm and they still havent picked up their box.

Thr1ve
Thr1ve SupportThr1ve
Troy L.

Troy L.

  • 2 reviews

Bland food, 50% of the first order wrong

published

Thrive is an easy and effective way to purchase pre-made meals. It is cost effective and fast BUT. My first order only contained half of what I actually ordered. The expensive meals I did order were replaced with a lot cheaper meals.

I contacted the compant who were fast to offer the same order again, as in what I ordered but for free. I declined the offer.

They did not however offer to refund the difference in meal costs.

The food itself, while healthy, was bland and tasteless. I wouldn't recommend this company to anyone.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Timely DeliveryYes
See all answers
1 comment
Thr1ve
Thr1ve SupportThr1ve
Innes

InnesSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Not Keto at all!

published

Ordered from thrive as I wanted to restart my keto diet. I ordered only what they classified as “keto friendly”. Despite what they claim, their meals are not keto at all. Most of them have >10 g of sugar and starch and added sugar very common ingredients. They are not that tasty either.. Delivery was alright, late by one hour.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Timely DeliveryYes
See all answers
Food Delivery Services

Find out how Thr1ve compares to other Food Delivery Services

Know better, choose better.

Compare all
WH

WHBrisbane

  • 7 reviews
  • 12 likes

Incapable of delivering meals effectively

published
Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Timely DeliveryNo
See all answers
Amy Y.

Amy Y.South East Queensland, QLD

  • Verified customer

Delivery Late & Food Very Average

published

I was so excited to get organised and have a healthy meal prep. Unfortunately my delivery was amost 2 days late so i had to go and shop for food for the first few days. Then I started with the meals.. Lots of overpowering flavours, mushy textures and when heated, lots of water left in the containers. Also, there was a meal that came with avodaco, sealed in ready to be heated... who wants warm avocado? (no-one is the answer!)
I have tried another meal prep company and I will definitely go back to them and not order again.

Value for Money
Product Quality
Incentivised ReviewNo
Timely DeliveryNo
See all answers
Lydia J.

Lydia J.Greater Melbourne (Outer), VIC

Such a disappointment!

published

I was really looking forward to trying Thrive. My first meal of chicken cacciatore was nice, however after that the meals were really disappointing. The vegetables were already overcooked and soggy even before they were re-heated. I found a bone in my lemon chicken which just tasted like they’d squeezed some lemon over a piece of chicken. The meals were really unsatisfying and felt hungry afterwards. I ended up throwing out the whole next weeks worth of food it was really disappointing and I wouldn’t ever buy their food again! I’ve since changed to a different brand (You Foodz) and they’re fresh and delicious and I feel full after eating them. Out of 10 I give thrive a zero!

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Timely DeliveryYes
See all answers
1 comment
Thr1ve
Thr1ve SupportThr1ve
NLB

NLBSydney, NSW

Thumbs down

published

I ordered 10 of their meals. When l received them, they looked like the $2 aeroplane meals you can get just with a plastic covering on them and there is no Thrive label on it. Did they buy old airline meals and resell them? I will not buy again as they do not look appealIng, the amount of protein in them is inadequate and left me hungry and from a price point are overpriced, don't compare to their competitors.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Timely DeliveryYes
See all answers
1 comment
Thr1ve
Thr1ve SupportThr1ve
Sam W.

Sam W.Coombs 2611, ACT

  • 2 reviews
  • 1 like
  • Verified customer

Hair, broken containers and chicken bones

published
  • Thumbnail
Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Timely DeliveryYes
See all answers
Joanne

JoanneCanberra

  • 3 reviews
  • 5 likes

Disappointing

published

When my meals arrived from Thrive I had a leaking chicken meal, leaking protein shake and a meal that is displayed in the photo not sealed properly. I emailed the customer service line to voice my disappointment with no response. I would NEVER buy from this company again and warn others against it. NO value for money at all. I am actually left out of pocket as I could not have the three meals.

  • Thumbnail
Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Timely DeliveryYes
See all answers
1 comment
Joanne
Joanne

Although the experience was disappointing. Izzy the customer service person was highly professional and has responded. I would still never order from Thrive again though, it is not value for money.

Food Delivery Services

Find out how Thr1ve compares to other Food Delivery Services

Know better, choose better.

Compare all
Pauly

PaulySydney, NSW

Not value for Money

published

I bought a vegan essential box for $130.
Do some ruff calculations if your went to a supermarket to buy it would have all cost maximum $50-$60.
To break it down
2 vegan curries at $15 =$30
1 2kg pumpkin soup $10
Tinny bad quality vegetables = $12 worth.
Total worth = $52

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
See all answers
1 comment
Thr1ve
Thr1ve SupportThr1ve
Laurence

Laurence

  • 4 reviews
  • 1 like

Blend and overpriced

published

Dissapointing blend small meal. Spend two dollar more and you get a good portion freshly made at your local Thai.
Missleading packaging with ingredients which are not in the meal.

Did not contain the 325g mentioned on packaging.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
See all answers
1 comment
Thr1ve
Thr1ve SupportThr1ve
T Feod

T FeodSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

great food - once you get it.

published
Value for Money
Product Quality
Incentivised ReviewNo
Timely DeliveryNo
See all answers
SarahN

SarahNSydney

  • 2 reviews

Subscription variety a let down

published

My rating is based on comparing with other subscription services which vary meals each week. I was disappointed to find I had to vary my meals early in week (for the following week) even before I’d tried many. The taste was good - flavourful. The meals are freezable. But just lacking the simplicity of variety I would have preferred

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Timely DeliveryYes
See all answers
1 comment
Thr1ve
Thr1ve SupportThr1ve
Brad H.

Brad H.South East Queensland, QLD

Terrible Experience

published

Terrible experience with Thr1ve and would not recommend it to anyone. It seems like scam when things go wrong.

I had half my meals missing. I tried to contact Thr1ve multiple times when I had notice half the meals were not delivered.
So far 2 calls were answered out of 20 over 3 days.

They have not bothered to get back to me once they had answered to tell me what they are going to do regarding the matter of missing meals after I have paid for them. Nothing about refunds or replacements.

Youfoods, Muscle Chef and 5.4 meals have been a much better easier professional experience. I would recommend either of those instead

Incentivised ReviewNo
Timely DeliveryNo
1 comment
Thr1ve
Thr1ve SupportThr1ve
Hayley

Hayley

  • 2 reviews

Bland and boring

published

Pretty disappointed with the food so far, everything was quite bland and I got bored of eating it 3 bites in. Even the Rendang curry which is supposed to be quite spicy had no flavour in it what so ever. Not what you want to get after spending so much.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Timely DeliveryYes
See all answers
1 comment
Thr1ve
Thr1ve SupportThr1ve
Food Delivery Services

Find out how Thr1ve compares to other Food Delivery Services

Know better, choose better.

Compare all

Stupidly expensive with poor ingredients

published

Watery sauces, brown chicken and very expensive considering it’s a bit of meat and 1-2 veg with small portion sizes.

The lasagne was all pasta, very little filling. The lasagna from YouFoodz is amazing, copy that!!

I ordered 14 meals, have had 3 and will probably bin the rest.

For the $14.95 I can get a delicious and healthy chicken salad with nuts and grains at a cafe in the Docklands!

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Thr1ve
Thr1ve SupportThr1ve

No response from customer service after botched delivery

published

My 1st delivery arrived and i was not impressed to open it to find the sweet potato soup container was completely split open and had gone everywhere. One other container was also split and i can only assume this happened with some pretty rough handling during delivery. I have called the mobile number numerous times and no one answers or calls back. I have contacted them via chat on the website with no response and an email only sent was replied with a generic email saying they are really busy and should hopefully get back to me within 48 hours. Too bad if i hadnt recieved my delivery at all. I will be taking my business elsewhere in future.
Read the reviews before bothering with this company. There is a pretty common theme

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Timely DeliveryYes
See all answers
1 comment
Thr1ve
Thr1ve SupportThr1ve
Cath

CathGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Absolutely appalled at this company.

published

Absolutely appalled at their service. Circumstances changed as does in life and I’m away and can’t accept delivery and they won’t cancel so will deliver $200 worth of food to an empty house. Super dissatisfied with the customer service I received. Would not recommend this company at all. Was told to get family or friends to collect. Family is DEAD. friends freezers full. Abysmal.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Timely DeliveryNo
See all answers
Trish

Trish

  • 3 reviews
  • 1 like

Used to love them...not anymore!

published
2 comments
Thr1ve
Thr1ve SupportThr1ve
Trish
Trish

Thanks Izzy. I will send another email and see how we go from there. I have tried resolving these issues on several occasions through emails and phone calls and have not succeeded hence my review. I am willing to give it one more chance. Thanks

Mawiia

MawiiaSydney, NSW

  • 10 reviews
  • 9 likes

Disappointed!

published

I wish I had read reviews before ordering! The food was nowhere close to as good as other companies. A curry is not steamed chicken with sauce on top and there was no variety in the vegetables. I don't eat peas so my meals often had little vegetables. Out of 14 meals, I only enjoyed one. Also disappointed with the popped sorgum - $3 for not even a handful.
I'll stick to the other companies!

Page 1 of 2
See all Thr1ve reviews

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Thr1ve representatives

Details

CategoryFood Delivery Services and Health Shops
Meal TypePackaged Meals
Meal Plans Available Yes

Visit official website

Other Food Delivery Services

Previous
Youfoodz

Youfoodz

4.5
(13,075)
Chefgood

Chefgood

4.7
(237)
Lite n' Easy

Lite n' Easy

4.3
(5,472)
Soulara

Soulara

4.4
(549)
Dinnerly

Dinnerly

4.1
(490)
Macros

Macros

4.1
(208)
Foober

Foober

4.5
(60)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.