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Thrive Homes

Thrive Homes

4.9 from 194 reviews · View Statistics
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Listing monitored by Thrive Homes

Reviews

4.9
194 reviews
  • Build Stage
  • Customer Service
    3.1 (8)
  • Site Admin
    2.8 (6)
  • Timeliness
    2.9 (7)
  • Structural Integrity
    3.5 (6)
  • Plumbing & Waterproofing
    3.2 (6)
  • Electrical & Lighting
    3.0 (6)
  • Flooring
    3.3 (6)
  • Transparency
    2.9 (7)
Previous
Next
Abhi G
Abhi GSydney, NSW
  • Verified

Great Service

published

First home build. All of Thrive staff were forthcoming and ready to assist from start of construction to handover. Thanks to Nick for being such a great site manager and taking us through all the processes :) Construction and quality is quite good and any issues were quickly rectified and addressed.

Customer Service
4/5
Site Admin
3/5
Niranjan S.
Niranjan S.Sydney, NSW
  • Verified

Unfair practices and unclear terms,

published

I signed up with Thrive homes to buy my first home in Marsden park. I explained to them that I am a foreign buyer and will need approval from FIRB and bank while signing the documents and the selling agent confirmed that the contract would be conditional to FIRB and bank loan approval . I was not successful to obtain the FIRB approval and bank loan approval. I was charged 3000$ as initial deposit and now they are not refunding it. Be aware about their terms and conditions and traps.

Customer Service
1/5
Site Admin
1/5

Other Home Builders

 
 

0.0
(1,234)
Ebert
EbertSydney, NSW
  • 2 reviews
  • 3 likes
  • Verified

Went ok but seemed to slow down significantly

published
Customer Service
4/5
Site Admin
3/5
Ebert
Ebert
Rajendra
Rajendra Sydney, NSW
  • Verified

Happy Customer

published

Even though we had some issues initially, we must admit that the house was beautifully built. Our construction supervisor/manager Dane Browne was amazing. He has kept us informed about our building process and progress of the construction. He was always available to answer your queries. There were some issues after the hand over but he personally comes to see the problem and quick to fix them. If you are planning to built your house with Thrive Home and they allocate Dane Browne as your construction supervisor/manager you can have a peaceful sleep, trust us your house is in good hands.

Customer Service
4/5
Site Admin
3/5
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  • Verified

So far so good

published

Currently in pre construction, so far so good with all dealing with Thrive Homes along the way. Have answered all questions and queries along the way. I can't wait for them to start building to see how my new home will turn out. Nadia and Alan have been great throughout the process.

Incentivised Review No
Build StagePre-Construction
Nan D.
Nan D.Sydney, NSW
  • 4 reviews
  • 2 likes
  • Verified

Ask for the pricing, still not have the response from Thrive Homes

published

Thrive Homes in Leppington, contact with the new home consultant and ask for the price, more than one month still not get the response, I'm not sure if this is Thrive Homes process? I have a big concern about how could they control the project schedule. Understand consultant are very busy, but the communication is very important not only in pre-construction but also in the further stage. I don't think this is a normal situation in home builder. just didn't feel I'm a customer, I always have to chase the consultant, tired to do that...Not a happy experience at this moment.

Customer Service
1/5
Incentivised Review No
Build StagePre-Construction
Thrive Homes
Thrive HomesThrive Homes
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Dipesh Manandhar
Dipesh ManandharSydney, NSW
  • Verified

Liveable dream house

published

My double storey house was ready 3 months before the expected completion date which I was very excited to live in my dream house. Building process was smoother, no issue however there were few bits and pieces need fixing. After the key handover Tom Dokoza who is the site manager came and checked all those issues. Right from the beginning he followed up with the contractors and communicated with me on the progression. Without his dedication, commitment and co-operation post construction job it would not have been possible.

A big thank you Tom Dokoza :)

Customer Service
4/5
Site Admin
3/5

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Next
  • Verified

A good experience

published
Customer Service
4/5
Site Admin
4/5

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0.0
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Splendid_12
Splendid_12Sydney
  • 4 reviews
  • 6 likes
  • Verified

Friendly and helpful staff (average builder)

published

Friendly staffs, both Annalise/Richard has been a great help.
Our warranty manager (Tom) has been fantastic, he has helped rectify many post handover issues, happy with his support.

Rupesh & Rakshya

Incentivised Review No
Build StagePost-Construction
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  • Verified

Tom Dokoza - Warranty Manager

published

It was a very rocky start with Thrive Homes as we were their second clients. We were disappointed with how we were treated in regard to helping us with fixing issues that kept popping up along the way. However, since Tom has come on board, he has been amazing and supportive with any issues we have raised. A lot of our issues were constantly brushed to the side and we were made to feel like it was our fault. Then Tom joined Thrive and was efficient, understanding and helped us immensely to start enjoying our property. If it wasn't for Tom, we would have still been disappointed and not appreciating our first home. In our opinion Tom is the best thing to happen to Thrive

Incentivised Review No
Build StagePost-Construction
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  • Verified

Stressed and disappointed is an understatement

published

Beware of buying with Thrive. Our land registration has been delayed by nearly 2 years from the original date, with revised dates being pushed back time and time again. We’re being fed fake solutions, which are being offered and taken away without any explanation or forward planning. Now we’re being taken back to square one with a sales member to find another piece of land and house design to suit; 1.5 years after paying our deposit... They simply don't care about you once you hand over the deposit.

Customer Service
3/5
Timeliness
1/5

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0.0
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Questions & Answers

Kam P.
Kam P.asked

Hi Thrive Home Team,

Have you finished any projects with the Zen 17 design for a 4 Bed, 2 Bath, 1 Parking configuration?

If yes please forward some photos to as I don't have any idea about it and this design been proposed
to me by someone from your team.

No answers
Lipi H.
Lipi H.asked

Hi, has anyone built Onyx 24? Can you please share pictures? Thank you.

No answers
ANN O.
ANN O.asked

Me and my husband are interested with your Terrace homes. Is there a ducted aircondition ? What are the upgrades allowed? ---AO

No answers
See all Thrive Homes questions

Get an answer from our members and Thrive Homes representatives

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