Don’t use Tick for travel insurance
Taken out insurance On 29/2/2020 for a trip to Bali, due to corona virus our trip was cancelled and out of our control , asked Tick for a refund on premium only to be told could not refund premium as it is outside 14 day cooling off period, surely this would not apply to the current circumstances. Tick insurance are only interested in taking your money nothing else. We are all in this together Tick Travel Insurance.
Impossible to claim
I took out insurance on Feb 25 to cover an April Sydney-Cairns return trip; it was on Feb 27 that the PM announced that Australia was activating the Health Sector Emergency Response Plan. The exclusions listed in the policy include "Any claim relating to an incident which you were aware of at the time you took out this insurance and which could reasonably be expected to lead to a claim" and "Any claim arising from ... any prohibition ... regulation or intervention (including but not limited to interference with your travel plans) of any governm...ent", no other exclusions relate to a pandemic, and the "What you are covered for" section includes "you cannot travel because of government restrictions after an epidemic". Yet Tick have advised me that their website already stated on Feb 25 "you will not be covered for claims related to the Coronavirus". While this may be true there was no advice to that effect provided when I applied for the insurance online. My advice is If its easy to buy insurance online, stop and check the small print.
Tick cruise cover excellent
Having compared policies online, I found Tick cruise cover was very competitive on premiums and easy to apply for online, including for my existing medical condition at no extra premium.
I liked the way previous medical condition was dealt with. Excellent value, what I wanted in coverage. Don't know how good they are if you make a claim. Excellent web site.
Fantastic, I will have the insurance again.
Very good value and easy to follow step by step the insurance form.
This was my first time that I have used this service and will not be the last.
The reviewer stated that an incentive was offered for this review
Perfect travel insurance for us at a great price.
Great policy at a very competitive price.The website is very easy to navigate as well.
This is our first policy with tick so fingers crossed we don't need to make a claim.
Great easy cover
Easy, except I can never remember what to put in for cruising, staff extremely helpful on phone, certainly got sorted out, and it will definitely help next time I go online to get more travel insurance
OK so far
Best value basic travel insurance for seniors.
No problems getting policy, never had to claim and that is where problems arise.
Book thru third party to get promo discount
Extra words! (WHY!!) xxx
Excellent price for items covered
Policy cost is excellent for the items covered. I am yet to travel with this policy so no claim has been lodged. I have taken out Tick for several overseas trips in the past and have never made a claim but I'm sure it would be quite easy to claim.
Good Price Great Cover
This is the second time I have used Tick and it's Easy to Apply and Reasonably Priced. Great Value for Seniors travel. Not Overpriced, like other companies I got quotes from.
Very easy to set up and buy , no confusion as to what is covered .this is my 3rd time using Tick and I cant see myself changing to anyone else in future
cannot comment yet
I have not use the policy as the trip is another 4 months in the future. The trip we wish to take starts 11th May and ends 25th May 2020
The reviewer stated that an incentive was offered for this review
After purchasing the standard domestic insurance I decided we should have purchased the top one. Your staff were very helpful and informed me to go ahead and purchase the new insurance and cancel the previous one and they would arrange a refund. I was most surprised to receive the refund within 24 hours. Really efficient service, thank you.
Anything could have happened
This is the second time i took out insurance with Tick however never claimed. In hindsight, anything could have happened along the way taking into consideration the diverse range of transport and accomodation i chose along the way.
- Verified customer
Great cover at a great price!
We have used Tick Travel insurance on our last three holidays, haven't made a claim yet but getting the ideal cover was quick, easy & at a fair price. Just hope in the event of a claim it is just as easy.
simple travel insurance
simple travel insurance that is easy to select and meets my needs
It is good value and i have suggested to other family members
have not had to make a claim as yet
this is the second time i have used Tick travel insurance
Very happy with Tick
Policy is good value and easy to set up
We have had one substantial claim and were very happy with the time it took to have it resolved.
Have used Tick three times now.
Quick, easy and a good price
Have purchased travel insurance for an upcoming cruise. So far the process has been quick and easy. We will see how it goes when we travel and will see if we will use them again.
affordable, easy to follow and claims are efficiently finalized.
my answer is as above. policy was good value and easy to obtain. I did have to lodge a claim and it took about 2 months to settle. I have used Tick Travel Insurance at least 3 times.
Just what I needed!
The travel insurance purchased was fairly broad. It met all my needs and was competitively price! The on-line process of taking up the offer was simple to use with minimal effort!
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Questions & Answers
If you go on a cruise and need to see the onboard doctor... are you covered?
Yes. My Tick Insurance Standard policy provides Unlimited Medical expenses cover in addition to Emergency expenses cover of $10,000.
Anna J.Tick Travel Insurance
Hi Bronz, thanks for reaching out, and thanks for the response Arthur.
If you need to see the doctor due to injury or illness, yes you will be covered, as long as you have declared your pre-existing conditions. Declaring your medical conditions is easy and fast, and can be done when your purchase your policy online, during the stage before paying for your policy.
If you don't declare your pre-existing medical conditions, you will still be covered for medical claims, but not if they are related to a pre-existing condition that you didn't declare.
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