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Tidy Me (page 3 of 15)
LizGreater Melbourne (Metropolitan), VIC
Best $$$ I spend
We get out house cleaned fortnightly. Our cleaner is always punctual, gets straight to work, is considerate of us working from home and does a great job. It's so good having someone else clean my shower!!
1 comment
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- Verified customer
Fortnightly keeping my apartment shiny
We’ve been having fortnightly cleans for a few months now And wouldn’t look elsewhere. Tidyme has been punctual, efficient and of a consistently high quality. Surfaces I wouldn’t even think of are cleaned, bed linens changed, and general tidying that just makes the difference.
1 comment
TidyMe C.Tidy Me
Thank you for your kind words, James! It's been our goal to be the most reliable and efficient service without compromising the quality we provide. We are so happy to hear you've been happy with our service. Thank you for choosing us!
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Sarah C.Sydney, NSW
Our flat is sparkling clean, thank you!
TidyMe is so easy to use, and we have been really happy with the last three cleans. The cleaners have all be friendly and professional. I have been recommending TidyMe to all of my friends.
1 comment
TidyMe C.Tidy Me
Wow! Thank you for all of your recommendations and it's great to hear that you've been happy with our service. Thank you for taking time to share your experience with everyone.
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Kirsten ESydney, NSW
- 5 reviews
- 3 likes
- Verified customer
The cleaners do a good job, but the platform is terrible
I have had a terrible experience with TidyMe to date. The first booking was an easy and wonderful experience. The second booking the cleaner broke my vacuum cleaner, afterwhich she messaged me to accuse me of lying. Ive had a cleaner who literally put a clean fitted sheet over the one already on the bed when changing the linen, and now this week, the cleaner did not turn up. i have also had my first booking charged twice and it took over a week to resolve. To be honest, the whole value proposition of getting a house cleaner is to let someone yo...Read more
u trust into your home in order to take some of the pressure life throws at us (and trust me i am thankful I can afford this luxury). But if arranging bookings, replacing broken equipment and having to keep an eye on all the payments all require more work, not less, then youve got to question if TidyMe are capable of actually delivering on this value proposition. I unfortunatly signed up to the 6 month commitment for a cheaper rate - so to avoid the $200 penatly I will be continuing with them until that commitment is honored, but i will most definitly be looking for another provider after that.1 comment
TidyMe C.Tidy Me
Hi Kirsten! Thank you for sharing your feedback and thank you for bringing this to our attention. We're so sorry that your experience didn't match your expectations and we totally agree that we should... Read more
have lessened the stress this world gives you. We'll be in touch with you directly to make things right for you. Also, I think there's a misunderstanding about your damage claim, as we've already approved it and just waiting for further details from you. Thanks again for opening up and giving us a chance to take this opportunity to improve our services.Similar opinion? Write a review on ProductReview.com.au!
Amar J.Sydney, NSW
A new level in service
We've been using Tidyme for a couple of years now and always been pleased. Azza however took the standard to a new level. Very happy and will keep using for sure
1 comment
TidyMe C.Tidy Me
Thank you for that awesome review! Azza will be thrilled to hear about this. Thank you for staying with us and for your continued trust over the years. Always keep safe!
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EllieGreater Melbourne (Inner), VIC
Scammers
Incompetent and fraudulent.
Back in March, I requested a cleaner with supplies to visit my home and they came without supplies, so were sent away.
I have been attempting to resolve this with this company since then.
Despite having a written record that no charges will be made, I’ve had money fraudulently taken from my account.
There is no phone number and they refuse to call from their end which makes it impossible to get a speedy resolution. Email communication is poor.
Please don’t waste your money.
3 comments
TidyMe C.Tidy Me
Hi there! Thanks again for your feedback. This was an honest mistake and we had no intention of charging you incorrectly, a full refund was processed as soon as we heard from you. We are sorry for the... Read more
charging error, I can confirm that a full refund has been processed and that your booking has been permanently cancelled. We are also sorry that you found it difficult to contact us. We strive to provide our customers with excellent and timely customer service and we can be contacted between 7.30 am and 5.30 pm via live-chat on our website or emailed to at hello@tidyme.com.au.This was not a mistake. My bank has advised me you have been making periodic attempts to debit my account. You have just not actioned requests for cancellations and kept me chasing you for four months... Read more
. I am still waiting on a refund and have had to go through the pain of cancelling my card. This company will scam you out of money, do not sign up. VCAT and the ACCC have been notified of this scam.TidyMe C.Tidy Me
Hi Ellie, I am truly sorry that you had to go through this process.
We marked the booking as cancelled as soon as we heard from you. Unaware to us, the system was retrying the charge at the backend.... Read more
We stopped this process as soon as we became aware of the error, and we do apologize for the headache this has caused you.Similar opinion? Write a review on ProductReview.com.au!
NwiltsSydney, NSW
Fabulous clean above and beyond the usual standard!
Fabulous clean! Azza went above and beyond the usual standard to make everything perfect and in spite of broken mop still left floors sparkling! Lovely to come home too. Thank you Azza!
1 comment
TidyMe C.Tidy Me
Thank you for trusting us as your partner in cleaning your lovely home, Nadine. Azza will surely love to hear this! Until next time!
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KateSydney, NSW
Fantastic!
Bianca was incredibly friendly especially to our 3 month old crazy puppy! She did an amazing job and the place was looking spotless when we returned home! Thank you Bianca! We can't wait for you to clean our house again.
1 comment
TidyMe C.Tidy Me
This is awesome, Kate! We are thrilled to hear you are happy with Bianca's service.. and it seems your puppy did too! Thank you for choosing us with your home cleaning needs!
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DebSydney, NSW
- 3 reviews
- 2 likes
It's a pleasure coming home to a lovely clean home.
I love it when Constanza comes over. She's always happy & polite plus she does a fabulous job every time. It was such a pleasure coming home to a lovely clean home today. Thank you lovely Constanza :)
1 comment
TidyMe C.Tidy Me
What a lovely feedback! We are sure Constanza will be in awe to see this. We hope to continuously provide you with fabulous job every time. Thank you, Deb!
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lorena
Lorena does a great job leaving the house to be fresh and tidy.
She is always on time and prepared to help out on any small
task
I am happy to use her services on a continual basa.
1 comment
TidyMe C.Tidy Me
Sounds great, Adrian! We're glad you found Lorena reliable and awesome! Thank you for choosing us. Until next time!
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FlickGreater Melbourne (Inner), VIC
- 2 reviews
- 2 likes
Such a great feeling returning to a wonderfully clean and tidy home
It’s such a great feeling to return home to a apartment that’s been cleaned by Valentina. She really is brilliant and not only cleans perfectly but makes sure it all looks so tidy.
1 comment
TidyMe C.Tidy Me
I can imagine a sparkling home just by reading this feedback. This means a lot to us! And for Valentina too, of course! Thank you for choosing us with your cleaning needs!
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KarlieCSydney, NSW
Excellent service!
Jose did a fantastic job. We were just delighted! Very good attention to detail and we now have a beautiful sparkling house. I have already recommended to a friend. Thank you!
1 comment
TidyMe C.Tidy Me
Woohoo! Your recommendation means a lot to us, Karlie! We are happy you love Jose. I am sure he would be thrilled to see this too. Until next time!
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AnonymousGreater Melbourne (Metropolitan), VIC
Reliable! 5 star
Couldn’t be happier with our service. Our cleaner is reliable, timely & efficient. Fantastic customer service. Highly recommend.
Gabriel has been cleaning our home for almost a year now & we couldn’t be happier. We came back to a sparkling home today & as always Gabriel goes above & beyond to make sure our home is cleaned exactly how we like it. He is timely & efficient & happy to work around our needs (working from home, new baby!!). We highly recommend Gabriel & would give him 10 stars if we could.
1 comment
TidyMe C.Tidy Me
Isn't that right? Gabriel absolutely deserves a 10! We are happy and grateful for your continued business. Stay safe!
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thesiministerSydney, NSW
- 4 reviews
- 3 likes
Fab cleaners & service
We have used Tidy Me for over 3 years now and always found it very reliable, flexible and great service. A big shout out to our cleaner, Henrique who is the best!
1 comment
TidyMe C.Tidy Me
Henrique would jump for joy if he sees this! Thank you for staying with us for over 3 years! We hope to continuously give you a reliable, flexible, and great service all the time!
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Kyle F.Sydney, NSW
TidyMe is an awesome service!
TidyMe is an awesome service! They are super consistent and convenient. I’ve always been impressed with their work. I would highly recommend to anyone looking for an affordable cleaning service.
1 comment
TidyMe C.Tidy Me
Super! It's been our goal to be the most reliable, convenient yet affordable cleaning service available in the market. We are so happy to hear you've been impressed with our service, Kyle! Thank you for choosing us!
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jasonSydney, NSW
Excellent service
My house was cleaned to my total satisfaction and having clean sheets and a well made bed is fantastic great job , the kitchen was cleaned perfect and very happy with the shower screen perfect thankyou
1 comment
TidyMe C.Tidy Me
Hi Jason! Thanks for your awesome feedback, it's much appreciated. We are so glad to make our customer's lives easier and to make you all come home to your all-deserved clean and sparkling place!
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Fantastic clean, favourite day of the week!
Thorough clean, easy to organise via website, friendly and approachable cleaners who always do a fantastic job. Our favourite day of the week when they've been! Thank you, we are truly grateful!
1 comment
TidyMe C.Tidy Me
We are so thrilled to hear you're happy with our service! We hope to continuously provide magic to your home, Lucy! Thank you!
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KathSydney
- 2 reviews
- 1 like
Thank you Indira and TidyMe
Indira did an amazing job - she made our home beautiful and it was a pleasure to come home to such a tidy house. TidyMe always do such a great job. Thank you so much Indira!
1 comment
TidyMe C.Tidy Me
We are so thrilled to hear you're happy with Indira's service! We hope to continuously provide magic to your home, Kath! Thank you!
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Happy customerSydney, NSW
Excellent service
Easy to use, reliable cleaners . Able to ask for particular things to be cleaned. Provide own gloves and masks. Discrete in house and genuinely lovely Columbian youngsters! Very good service.
1 comment
TidyMe C.Tidy Me
Leidy would be thrilled to hear this! Thank you for your feedback. We are happy you're satisfied with the service. Until the next service!
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Lex P.Greater Melbourne (Metropolitan), VIC
Andrea is a dream!
As always, having Andrea in my home is an absolute pleasure! Especially during this period of working from home and lockdown having a space which is clean and feels comfortable is becoming more and more important. Andrea ensures that my home is immaculate before she leaves and I am so very grateful to her! Andrea is an absolute star and does a phenomenal job each and every time
1 comment
TidyMe C.Tidy Me
Thank you for this feedback, Lex. Making our customers' lives easier is our goal. We're happy to hear you're overall satisfied with our service and our platform!
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Questions & Answers
Lil Fysh F.asked
Are there any people here who live in sydneys northern beaches like manly etc, who likes their cleaner? I want one that even does those points on the toilet roll!
No answers
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TidyMe C.Tidy Me
Hi Liz! Thanks for your awesome feedback, it's much appreciated. Feedback like these motivates us to work even harder and provide you with a reliable and efficient cleaning service every single time! Thank YOU :)