Tineco Pure One S12 Platinum

Tineco Pure One S12 Platinum (page 2)

 VerifiedMPN:165-1873-2301
3.0

82 reviews · Statistics

PositivevsNegative
43%12%45%

Product is used
  • Daily (23)
  • Several times a week (30)
  • Weekly (19)
  • Rarely (3)
Pet OwnerYes (40) · No (35)
Build Quality
3.4 (76)
Value for Money
2.8 (79)
Ease of Use
3.6 (76)
Cleaning & Maintenance
3.3 (77)
Noise Level
3.7 (72)
Battery Life
3.4 (75)
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Reviews

82 reviews
Janine M.
Janine M.QLDSouth East Queensland, QLD
 

QUITE HAPPY SO FAR!

Purchased October 2021
I am very happy with the performance of the vacuum to date however the only issue I have is one of the heads is extremely difficult to remove from the cover whilst the other head is so simple.
I need to use a screwdriver to open the casing up which is extremely inconvenient.
I am going to attend the shop to see if this can be rectified. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Amanda Williams
Amanda Williams
 

Unsure about the tube which I have scratched after 2 uses

So excited about the features of the s12 my husband surprised me with….I have used the vacuum twice on timber flooring and it is okay. Yet to use all the wonderful attachments..the long tube has easily scratched from just two uses. My first reaction is that the powder coating on the outside is not protective as the only things that could have scratched this are my rings or nails. Customer service said to take it back to a store for inspection….however I am positive that I am not the first person to comment about this….Looking forward to using my new vacuum and hope it lasts…and is worth the investment. Show details
Build Quality
Noise Level
Battery Life
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Bradford W.
Bradford W.NSWSydney, NSW3 posts
  Verified

Good features but breaks down

Overall the Pure One S12 Platinum has great features like an always on trigger, swappable batteries, lots of attachments, dust indicator, but it broke down within 3 months of use, took about 3 weeks to repair, got it back have been using it for 5 months and the same issue is back. Will be attempting to get my money back, at worst a different vacuum. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Bradford W.
Bradford W.  
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Crystal Bell
Crystal BellNSWSydney Surrounds, NSW2 posts
 

Not happy by any means

The man from godfreys demonstrated and the vacuum looked amazing. However once home and I have now used it for 2 months, I am highly disappointed. The suction is not up to scratch and I’m using the highest suction which means the battery although there are 2 runs out quick. The dust container is small.
I have definitely given it a good run and not taken this review lightly. I’m just very disappointed in buying a vacuum that is supposed to be premium and in my own view a cheap version could do the same!
Im open to suggestions from the company, but right now I’m extremely unhappy and not able to recommend. Show details
Build Quality
Noise Level
Billy Tucker
Billy TuckerAU16 posts
  Verified
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Rosey
RoseyNSWHunter Region, NSW4 posts
 

“I just cant get no, no satis-suction”

I brought this vacuum after it was demonstrated to me at the Godfreys store and it seemed to have good suction on demonstration, however once I got it home this disappeared quickly. The main issue is the dust barrel is too small and as the dust builds up it renders the vacuum powerless.You have to constantly empty the barrel. The cleaning of the filter is also an issue as you have to use the filter cleaner that is again attached to the vacuum and use up vital battery time. I just now clean it with a brush and manually blow out the dust instead of dragging lots of parts around when I vacuum. Really a painful vacuum and I miss my Nilfisk king which had great suction and I just had to change over a very large dust bag every now and again. Show details
Value for Money
Cleaning & Maintenance
Battery Life
Khadine C.
Khadine C.2 posts
 
Noise Level
Battery Life
Jodie Low
Jodie LowQueenslandUpper Coomera, Queensland16 posts
 

Amazing vacuum

Being a cleaner I use vacuums daily & I was sick of getting my commercial one out of my car when I wanted to vacuum my home. I had a Dyson like so many & wasn't happy so got a Tineco S12 & by far the best stick vacuum I've ever used. 2 batteries, a lot 8f accessories & no holding down a button. Love the lights at the front which show all the dirt & the touchscreen is very responsive. Very happy with it. Show details
Noise Level
Rochelle
RochelleVICGreater Melbourne (Metropolitan), VIC2 posts
 
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Orvis
OrvisSydney32 posts
 
Value for Money
Cleaning & Maintenance
Battery Life
cecil r.
cecil r.NSWIllawarra, NSW
 

A good companion

It gathers up what other vacuums leave behind. The two heads give complete control of the whole house.
The two batteries mean I can take my time, with no worries about having to watch the clock. Show details
Ease of Use
Noise Level
lynne
lynneWAPeel, WA6 posts
 

too heavy on the head and all angles are wrong

It has excellent suction, the heads are really hard to remove, not really sure about this vacum cleaner the suction is the best part of it.It is excellent on wooden and tile floors Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
symeon
symeonNSWSydney, NSW
  Verified

EXCELLENT CORDLESS STICK

Perfect cordless stick with sooo many attachments. excellent for carpets and very good for hard floors. better than dyson on any given day. highly recommend this machine to family and friends
Value for Money
Bikky Boy
Bikky Boy3 posts
 

Once were warriors

Happy at first but after 18 months it overheats and shuts down half way through first battery. No way have I ever got 100 mins of running time. Disappointed. Will go back to plug in vacuum cleaner next time.
saurabh S.
saurabh S.QLDCentral Queensland, QLD3 posts
 

Best !!

Awesome for carpet. Excellent for pet hairs too. Loving it. Good for hard floor. Overall worth every penny. Good runtime. The sales person was helpful. Explained everything about the machine in detail. Show details
FoxBearSydney
FoxBearSydneyNSWSydney, NSW88 posts
  Verified
Build Quality
Ease of Use
Noise Level
FoxBearSydney
FoxBearSydney  
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Stick & Cordless Vacuum Cleaners

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Lyn
Lyn
 

Great for timber floors and carpet combo

I was looking for a stick that could vacuum both timber floors and carpeted bedrooms and this is the one. I had never heard of this brand but I am so happy with it. It’s much lighter than it’s main competitor the Dyson and very easy to use. Definitely worth buying.
Sonya B.
Sonya B.NSWSydney, NSW4 posts
 

Truly converted. Step aside Dyson!

Cannot believe how smart this vacuum is. Adjusts suction depending on the level of dust/debris it needs to pick up. Well designed with a whole host of additional accessories all included, great battery life and looks great too. I’ve been a Dyson fan for a very long time but have converted! Show details
Battery Life
Shane
Shane2 posts
 

Tineco - Take the Punt

I have been a Dyson fan all my life but in all honesty the Tineco s12 kills it. Comes with absolutely everything you need. I was hesitant at first but the woman at Godfreys steered me to this over the design and I'm glad she did!

The suction on it is amazing, its easy to clean, self cleaning and having the two batteries is fantastic.

highly recommendH Show details

Value for Money
Noise Level
Mike
MikeShepparton27 posts
  Verified
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Disappointed
DisappointedQLDSouth East Queensland, QLD
 

Not the best!!

Vinyl floor with cats and dogs. Definately doesn't do what I expected / was told it would.
Have to vacuum in installments as battery X2 won't do whole average 3 bedroom house.
Gets extremely hot during use. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Victor
Victor3 posts
 

Very Powerful and So quiet!!

The suction on this vacuum cleaner is phenomenal! I have thick carpets , high pile and it picks up more dust than I thought I had in it . Wow ! So very quiet too :) the Dyson I had sounded like a jackhammer in comparison. Double batteries are a blessing too . Very happy how it works on my tiles and a real easy vacuum to use . Show details
Theresa Newman
Theresa NewmanNSWSydney, NSW
 

Best!!

Better than Dyson! 100 TIMES! If only I knew about this vacuum before I bought Dyson V11. Would have saved me from all the hassle I went through because the battery on Dyson was crap! Show details
Shirley Huberts
Shirley HubertsVICGreater Melbourne (Outer), VIC
 

Battery life a fail for me

This vac is great. I have floor boards and carpet in quite a small house Easy to use and lots of good aspects but like another review the battery ran out after 15 minutes and the 2nd battery similar and I hadn’t finished. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Matt J V.
Matt J V.
 
PRII
PRIIQLDSouth East Queensland, QLD3 posts
 

Worth it! The best Vacuum so far

Using for everything, car, floors, carpets. Easy to use, no need cable, 1x extra spare charger-battery. Definitely worth it. Would highly recommend to everyone. Perform very well on hard surface and soft as well, lots of extra different sticks. Adjustable speed, light when you vacuum. Just perfect vacuum ! Show details
Value for Money
Stick & Cordless Vacuum Cleaners

Find out how Tineco Pure One S12 Platinum compares to other Stick & Cordless Vacuum Cleaners

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Andrea
Andrea3 posts
  Verified
Paul
Paul4 posts
 
Michelle T.
Michelle T.WAPerth, WA
 

I've never looked forward to vacuuming

I have a large 203m2 living space house; on auto, I can clean the whole house all 4 bedrooms have carpet as does the theatre the rest is tiles. there are 3 adults 2 kids and a inside large dog. I've owned a dyson and this machine is hands down more intelligent easy to move light and has better accessories AND 2 batteries

this was the best accidental buy (I went to buy a crosswave) I've ever done I now vacuum 2x a day with small clean ups in between just so I can use this machine. worth every penny (Godfreys even gave me a 10 year free service plan for $99 - I was paying $49 for my other cleaner (shark) to be serviced there every year). Show details

Noise Level
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Daniel
DanielWestern Australia3 posts
 

Excellent for big home

It does a really thorough clean of both our floorboards and carpet. We have a very large area to clean so the 2 batteries are so good. We just love this machine and recommend to anyone wanting to go cordless! Show details
Noise Level
Troppoboy
TroppoboyQLDCentral Queensland, QLD3 posts
  Verified
Maria B.
Maria B.VICGreater Melbourne (Metropolitan), VIC6 posts
  Verified

AMAZING VACUUM

We have a 4 bedroom, 3 living home. All floorboards. Does a fantastic job! Suction amazing and adjustable. Light at the front to see easy to miss mess on the floor. 2nd battery. Show details
Kerryn
KerrynWAPeel, WA
 

Best vacuum I’ve ever owned

I asked my partner to pop in and purchase a cheap stick vacuum cleaner so was taken by surprise when he came home with the Tineco instead! After the initial shock at the invoice (and the sudden enthusiasm for vacuuming) I now couldn’t be happier and can admit that this miracle machine is definitely value for money. I’ve owned the Vorwerk and Dyson multifloor, this does a better job than either of them ever did with the added bonus of being so compact to store and easy to handle. Picture attached is what came out of the floors of our three bedroom home that we thought was clean! Thanks to Robyn at Godfreys Mandurah; I’ll be forever grateful for your up sell skills! Show details
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Mimi
MimiSAMetropolitan Adelaide, SA4 posts
 
Michelle G.
Michelle G.VICGreater Melbourne (Metropolitan), VIC
  Verified

Amazing hand stick

I use this vacuum cleaner on my carpets and polished hard wood floors... i primarily use the combo head that comes with it so that way I’m not constantly changing heads over... but my husband likes to use the soft roller head as he says it leaves a bit of a shine on the floor... I love the fact that it comes with two batteries plus it has its own filter cleaning attachment so my filters don’t clog up like my previous vacuums one did.

The only negative I have found with this is its app is a bit complicated to hook it up to the wifi but you don’t really need the app anyway... Show details

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helenmon
helenmonWAPerth, WA8 posts
  Verified

Don't bother wasting hard earned dollars

Use on tiles and carpet and rugs. to be honest it's cheap vac ! compared to my v7 Dyson . basically doesn't preform as well has to be turned up to full power otherwise leaves dirt behind and I wish I had got the v 11 , so disappointed with tineco only good thing it variety of attachments it's less than 3 months old and regret it brushes bending, also wiped handle with disinfectant wipes and colour on handle wiped off! To me that's a fail !. Cheap machine if I could get my money back I would. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Stick & Cordless Vacuum Cleaners

Find out how Tineco Pure One S12 Platinum compares to other Stick & Cordless Vacuum Cleaners

Know better, choose better.

Compare all
j r.
j r.
 

Wish i purchased sooner

This Machine is amazing. I thought i already had an amazing machine but this has made my life so much easier! i had no idea technology like this was on the market. I went into godfreys to buy a cheap machine to use instead of my pull along, and was shown the tineco as it suited a lot of my needs. despite the price increase from what i originally wanted to spend, i decided to treat myself after seeing how amazing it was in store, and sure enough it seriously came through! so light, easy smart and my god its deep at cleaning. would have paid even more if i knew just how easy it would make my life. i dont hate vacuuming now! Show details
Pete
Pete
 

Wow just amazing

The best stick vac around amazing pick up unbelievable on carpet and hard floor pet hair is no worries for the tineco s12 best vac around by far does my 4 bedroom house not a problem the only vaccum you need Show details
Tania
TaniaVICGreater Melbourne (Inner), VIC
 
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Cheryl
CherylVICGreater Melbourne (Inner), VIC3 posts
 

Most superior on the market!

I have had the Dyson for years and it would cut out halfway through one room where this did 2 large rooms with thick carpet with still 70% battery left on the first battery. When I looked at the canister at the end of vacuuming, I couldn't believe how much dust, dirt and hair it had collected and it left tracks in my carpet like my stand-up vac. Emptying was so easy compared to the Dyson and its easier to push around. Having 2 batteries and the fact you can see how much time you have left totally takes the stress away of not having to rush around to get it all done. My new favorite appliance worth every cent! Show details
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