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TJM

Reviews

2.1

40 reviews
5
(8)
4
(2)
3
(1)
2
(3)
1
(26)
  • Product Quality
    3.7 (14)
  • Return Claim MadeYes (2) · No (11)
  • Customer Service
    3.3 (9)
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Denny

DennyGreater Melbourne (Metropolitan), VIC

Prado 150 Shocker Bushes

published

re 120 and 150 Prado’s - the TJM replacement bushes don’t fit the rear TJM shockers. I have had NO success from TJM local (Victoria) OR TJM HQ and the Qld Brendale branch, just hopeless, NO customer service at all. This has been going on for over eight (8) weeks. I have sent numerous emails and phoned them no contact by them.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationDandenong
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Michelle

MichelleACT

  • 5 reviews

AVOID AT ALL COSTS Shoddiest work and They Take No Responsibilty

published

Do not trust any TJM dealer. They installed a bull bar so badly it has rubbed paint off our brand new car and the manager of Tjm Chipping Norton Bob was all promises saying he would fix it but it is a joke. Seven months we have waited. Extra holes drilled in The chassis end plate to be able To fit the bull bar so we have permanent damage to our vehicle and they won’t even fix the splash guard. So we called TJM head office and they have refused to do anything to help in anyway. If you want dodgy TJM are your dealer. AVOID at all costs. Unfortunately we didn’t get to choose our installer as it was a write off replacement vehicle as the other reviews make it obvious this is not a trustworthy business.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationTJM Chipping Norton
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Mitch

Mitch

  • 2 reviews

Tjm xgs suspension is absolute rubbish

published

China rubbish garbage waste of money suspension kit for a mq triton I will never buy a tjm products again im arb only from now on worst suspension I've ever owned don't believe the videos about the suspension or the hype its garbage and go with any other brand I had to replace the whole suspension kit because it was that rough on the road it blew out with 20000klms of road driving contact tjm and they did not want to even know me even though the suspension was in warranty all the products are cheap rip off arb spin offs I with never buy another tjm product well see how long my bull bar and every other tjm product on my 4x4 lasts I'm not holding my breath.

Product Quality
Return Claim MadeNo
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GRAHAM

GRAHAM

  • 14 reviews

Booked my car in weeks ahead - made to wait.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationCleveland
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Davemongo

DavemongoIllawarra, NSW

  • 4 reviews

Great products good value.

published

Have had suspension and snorkel fitted. Both good value and no complaints about how they perform. Would buy from them again for sure. Had their stuff on previous 4x4’s too.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWollongong
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Stevel

StevelPeachester

  • 2 reviews

Tjm winch

published

Spent thousands on getting my car fitted out with their products and the winch that has never been used is full of oil and water. No help from them. Disgusting

August 18th 2019 Update: Stay away from thieves

This company will give you advice then take your money and leave you for dead. Lost 1500 dollars for a faulty winch after I spent over12000 dollars on fittings and they won't get back to me. Disgraceful

Store LocationSunshine coast
P.Span

P.SpanSydney, NSW

  • 2 reviews

Torqit Throttle control

published

I was struggling towing the boat thanks to Dave and the boys at TJM Carlton they recommended
the Torqit throttle control and installed it in 10 mins what a difference it has made in towing and saving
petrol great job boys.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCarlton
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Michael

MichaelMetropolitan Adelaide, SA

  • 2 reviews

TJM Clovelly Park Good Quality Product and service

published

TJM Clovelly Park. Had a Alloy Bullbar fitted and Driving lights . Small hick up with the lights but fixed up with no problems . Good quality fitting and products looks good .
Thank you

Customer Service
Product Quality
Store LocationClovelly Park South Australia

Tjm Hunter Valley

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationHunter Valley
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Dave

DaveMetropolitan Adelaide, SA

  • 3 reviews

Great service and Roo Bar

published

TJM St Marys Adelaide. Had a full Aluminium Roo Bar fitted to my Outback Subaru. Well fitted and great service. All staff and service personel were good. Thanks a lot guys.

Customer Service
Product Quality
Store LocationSt Marys, Adelaide.
Sam

SamSouth East Queensland, QLD

Poor response and quality of product

published

I have recently purchased and had fitted a tjm outback bar. I purchased it through a local distributor. While using it offroad it took a minor impact, only enough to scratch the paint. It did no other damage. However, it has bent fully out of shape.
In my opinion the impact should not have done this and i am trying to have it looked at.
I have had no end of trouble trying to have a tjm store take a look into it. My local distributor has closed and no one seems to want to help or even look into this for me.

Return Claim MadeNo
Gypsy Trails

Gypsy TrailsHunter Region, NSW

  • 5 reviews
  • 1 like

TJM Hunter Valley NSW

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationTJM Hunter Valley
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Jenny H

Jenny HCanberra

  • 2 reviews

Manager is full of himself and workmanship of installers is disgusting.

published
Return Claim MadeNo
Store LocationFyshwick A.C.T.
Catchinjack

CatchinjackQueensland

  • 3 reviews

Top quality work

published

Have had a lot of work done by TJM at Nerang in Qld and it is top quality with attention to detail. These guys really take pride in their work and are very helpful.

Product Quality
Return Claim MadeNo
Ric

RicHunter Region, NSW

Dodgy Installers TJM Hunter Valley

published

Took New Runva winch to be installed, winch failed after 2 uses, both earth's weren't connected properly, fried control box earth, isolator switch & voided my warranty, did not replace isolator.

Product Quality
Return Claim MadeYes
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stuart

stuartMetropolitan Adelaide, SA

Very happy with the service

published

Visited TJM Clovelly Park in Adelaide to get some accessories fitted to my Ford Ranger, staff behind counter were very helpful with the process, knew a lot about the products so I end up getting a bull bar, side steps, rails and a dual battery setup. Work was A+ and would definitely recommend them to anyone looking at accessories for your 4wd. Read some of the reviews below and most seem to be bad for other places in Aus definitely not the case at Clovelly Park

Product Quality
Return Claim MadeNo
John. O

John. OWide Bay-Burnett, QLD

  • 5 reviews

TJM BUNDABERG

published

Always top service from these guys. Very helpful and knowledgeable. Willing to go the extra mile to keep their customers happy.

Eddie

EddieIllawarra, NSW

Professional, considerate and switched on staff

published

I went into this store to get an opinion on some work I had gotten done elsewhere which had gone wrong.
They assessed the problem and quickly figured out how to correct the racks and canopy all while keeping costs to an absolute minimum.
The staff were professional, happy to spend time explaining as well as showing me how equipment is supposed to look when set up safely.

Product Quality
UNHAPPY.

UNHAPPY.Gold Coast

TERRIBLE WORKMANSHIP. Nerang TJM.

published

Bought an Aeroklas Canopy off these guys and 150kg Roof rack to be fitted.At first they were $400 dollars dearer than the Ford dealer to fit so they agree to match price. When I went to pick up Ranger the canopy was out of whack and not fitted or sealed correctly.Bolts on rack were loose.They had also cut out way too much from the tubliner to fit Roof racks, But to top it off they had drilled a hole in the wrong spot on the top of canopy and just put a white plug in it.Did not mention this of course. I refused to accept this and demanded another canopy. Waited 2 weeks for new one to be fitted. Manager is now sacked. Terrible workmanship. Would not go back.

Anita

AnitaSydney, NSW

  • 3 reviews

Disintegration of both lights in TJM alloy bullbar after being on rough roads.

published
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