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Toby Deals

Toby Deals (page 2 of 10)

4.1 from 2,453 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Toby Deals

Reviews

  • Product Quality
    3.7 (280)
  • Return Claim MadeYes · No (365)
  • Shipping
    3.1 (266)
  • Warranty Claim MadeYes · No (365)
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Grumpy Graham
Grumpy Graham
  • 3 reviews
  • 1 like

Spam spam pam

published

I have unsubscribed from their nuisance emails at least 5 times, and still they arrive. They seem to pay no heed to privacy regulations.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
DisgustedCustomer
DisgustedCustomerGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 4 likes

Do not buy anything from Toby Deals.

published

Do not buy anything from toby deals. They don't have any stock as promised. Their shipping is non existing. They promise to have your item shipped within 1-3 business days and 15 days later no correspondence. PayPal refunded the money in less than 24hrs and after they ruled in my favour I received a shipping advice saying that my item had been shipped but no shipping or tracking information. Pay the little bit extra and use local companies rather than scamming overseas garbage!!

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi mi 10t
Fuel
FuelGreater Melbourne (Metropolitan), VIC

Product was shipped timely and arrived very fast.

published

Very prompt is sending the items. It arrived very quickly. However post sales service could be more prompt. I had contact support a few times before getting a response.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMicrosoft Surface Laptop 3 13.5" Intel Core i5
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The reviewer stated that an incentive was offered for this review

Kazza
KazzaSouth East Queensland, QLD
  • 6 reviews
  • 1 like
  • Verified

It never arrived

published
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20 FE 256GB (5G)
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Pleasure to deal with.

published

I recently bought a Samsung Galaxy A31, took a bit of time to get here due to covid, other than that excellent service.
Good updates by seller.
Will deal with again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A31

Great Purchase Experience

published

Site offered a very good price for the Sony WF-1000XM3. Processing took 2 days which was slower than expected but arrived in 8 days as per the site. Great product and good site.

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Christopher S.
Christopher S.Perth, WA
  • 2 reviews

Great prices at Toby deals!

published

Ordered Samsung galaxy s20 fe 5g for my wife at a much lower price and the transaction was smooth and got genuine product. Packaging was great, bubble wrapped .Shipping took 1 week. Will definitely order again next time.

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20 FE 128GB (5G)
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The reviewer stated that an incentive was offered for this review

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Wendy Z.
Wendy Z.20 Mar 2020
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Excellent

published

All in all good experience. Considering this is coming from Hong Kong, came in 10 days. Better if it reaches quicker.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Austraveller
AustravellerGreater Melbourne (Inner), VIC

Good price but terrible service

published

Although my phone's price was good, this company offer no client contact even when delivery takes over 3 weeks. After raising a paypal dispute I finally received tracking number then delivery - obviously stock is ordered after client purchase so delays will be considerable.

Product Quality
5/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A71
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Amazing Shipping!

published

I found exactly what I wanted and order it and got it a week and a half later. I purchased the Samsung Galaxy Buds+ and they were the real deal. Extremely happy with the product and the shipping and the overall experience. This isn't the first time I purchased a product from TobyDeals. Will buy again from the,.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Buds+
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The reviewer stated that an incentive was offered for this review

Bad Communication | Dodgy Service

published

Purchasing is easy then you receive no communication or eta on goods at all

Avoid dodgy as refunded order through paypal & will never use again

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Great phone

published

My first time using the site. Very straightforward. Product arrived promptly. Good phone. Nice big screen. Big step up from the one I was using before.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedOnePlus 7T
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4 Days later and my order is still processing.

published

I ordered a phone from them on Friday 30th oct and 4 days later my order is still processing. No response from their chat or email and I have send 2 in chat and 2 Email. Terrible. If there is a way I want to report them as a fraudulent site. It has already taken my money.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A71
jareid54
jareid54Metropolitan Adelaide, SA

Refunded monies with no issues

published
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Original Authentic Samsung product

published

The item was as described. It was authentic Samsung smartphone. Great price. Delivery time was as expected, item came from overseas. Overall happy with my purchase experience.

Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

PingMonster
PingMonsterBraddon 2612, ACT

Terrible

published

Very much same as previous review by Traci.
Ordered on 9th OCT, arrived in Melbourne in 20th OCT...... and still waiting to be delivered.
Contacting them for three days now and no reply what so ever....

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Chen
ChenGreater Melbourne (Outer), VIC

First shop on tobydeals, fast shipping

published

One fast charger is faulty, everything else is good. Shipping is super fast. Not all range of products is available

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Michael
Michael
  • 2 reviews

No response for one month.

published

Ordered one month ago and received response for enquiry in two weeks. However, no further resopnse after that even sent out anther two emails for enquiry. One month past and just wast time.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Don't do it

published

Item arrived in my country of destination but got lost once here cannot get anyone to help or return emails no communication at all

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Note 10

Not worth the hassle

published
Product Quality
3/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A51
Jonathan
JonathanWide Bay-Burnett, QLD
  • 9 reviews
  • 8 likes

Don't buy here

published

Bought a phone which arrived with a cheap traveller adapter. Meant to come with a charger, but came with a UK plug and cheap traveller adapter. Toby deals are not interested in rectifying. I would suggest buying from a company in Australia.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Marcus
MarcusMetropolitan Adelaide, SA

Xiaomi Phone Mi10

published

Happy with delivery time but not entirely happy with product. Appearance of some apps is very different to my old phone, some of it off-putting. Screen time out is far too short and cannot be adjusted. There is nowhere in Australia to phone for help, I managed to email Xiaomi Australia but they say that you are not an authorised dealer for Xiaomi phones, therefore cannot help me, they even suggested that you have sold me an imitation phone (I know that they exist but please confirm to me that this is genuine???). Please respond, thank you Marcus Streckeisen

Product Quality
3/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Guy P
Guy PSydney, NSW
  • 3 reviews

Good shopping experience :)

published

Toby's had the binoculars I wanted at the best online price I could find - significantly cheaper than anyone else. Received the order within a week and it arrived in good condition.
Thanks!

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedBinoculars
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The reviewer stated that an incentive was offered for this review

tungSTEN
tungSTEN
  • 2 reviews
  • 2 likes

Bad customer service

published

I sent an order in for a phone purchase with priority shipping as I needed it urgently. Waited half a week and the order was still not processed. Sent an email asking why it's taking so long and if it takes any longer I will need to cancel and refund. Within minutes, I had an automated email saying my refund request was accepted and will be processed. No explanation, straight to the refund. Pretty bad handling. Wasted my time and now having to look elsewhere for a phone.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Arrived early and in excellent condition

published

The new lens for my camera arrived about a week earlier than promised. It was well packed and arrived in excellent condition. The person who delivered it was courteous.
Thanks.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedTamron 16-300mm lens for Canon camera
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The reviewer stated that an incentive was offered for this review

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