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Toby Deals

Toby Deals

4.1 from 2,451 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Toby Deals

Reviews

  • Product Quality
    4.5 (13)
  • Return Claim MadeYes (19) · No
  • Shipping
    4.2 (12)
  • Warranty Claim MadeYes · No (19)
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Amanda
AmandaQueensland

Couldn't ask for more

published

Exactly as described.
Fast and secure shipping.
Easy to use website with a great range of products and great prices.
Perfect all round.
Thank you.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedHuawei Nova 5T
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The reviewer stated that an incentive was offered for this review

Valentin S.
Valentin S.South East Queensland, QLD

A good experience shopping online

published

The product is genuine the price is usually cheaper than other websites and of course really cheaper if you compare with another’s physical stores the shipping is really faster I’m really happy with my purchases and I’m going to keep Toby deals as my first option in the future shopping really I can’t understand how they can make for give us that great prices but I love it.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedApple Airpods 2nd Gen
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The reviewer stated that an incentive was offered for this review

Tanveer
TanveerVictoria

Galaxy Watch

published

Ordered Galaxy watch for my cousin. It was for his birthday. Even with Stage 4 lockdown in Melbourne the watch arrived on time and loved the service. The packaging was excellent and they kept me updated thought the whole delivery process. And lastly the price was the best and it beats all the competitors price.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Watch
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The reviewer stated that an incentive was offered for this review

1st time ordering

published

Easy website to navigate and order from, cheapest prices I could find online & the range of products was great, fast delivery service, item is exactly as described. Highly recommend TobyDeals. :-) Thanks

Product Quality
5/5
Shipping
4/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A51
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The reviewer stated that an incentive was offered for this review

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Chan
ChanAU
  • 7 reviews
  • 2 likes

200% satisfaction with Toby Deals

published

I have recently bought a Mazo Aircross 2 and a mobile from Toby Deals. The prices are very very competitive and transactions are silky smooth. Both items have batterie and they declare it clearly in the shipments.The parcels were delivered in less than 2 weeks without a problem.

I am more than happy to share my positive experience here and will definitely purchase more items from Toby Deals again.

Hopefully, my review will help you on your next purchase.

Product Quality
5/5
Return Claim MadeYes
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Product was never sent, sat as processing for over a week.

published

First order was great. Top price, fast delivery great product.
Second time I ordered, the stock was showing in stock, and available and would be dispatched within 72 hours. I waited ten days with it sitting as processing. I put in a ticket to find out what was going on, and a little over a day later was just told I was getting a refund, not asked if I wanted to wait or would take a different colour, not offered a discount, just refund happening and I had to wait three days for that to happen. Product is now slightly more expensive on the website, for me to order again.

Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Brett P.
Brett P.Perth, WA
  • 5 reviews
  • 2 likes

Good experience

published

I ordered a phone from Toby Deals, unfortunately after my purchase I realised the model was the Chinese model and not the global model. I emailed them Sunday asking to cancel my order because I made a mistake, Monday morning they emailed back saying it’s cancelled. A few hours later I got the Paypal email saying I’d been refunded. After seeing some of the bad reviews on here I have to say my experience was excellent overall.

Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo

Related Articles

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In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
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Andre Mark
Andre MarkDarwin, NT
  • 3 reviews
  • 1 like

Two stars because they SAY they are trying to resolve my problem

published

I ordered a phone. It turned out I ordered the wrong one so I let Toby know about two days after I placed the order. Got a great response that they would recall the order and refund my money. That was 12 days ago. I contacted them a week ago for an update on progress. No response. I contacted them again yesterday for an update. No response. I contacted them again today. And NO the money hasn't been refunded. A friend contacted me today, asked me about Toby and whether he should buy his new phone from them. I shared my story.

Product Quality
1/5
Shipping
1/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedXiaomi Mi 9T
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The reviewer stated that an incentive was offered for this review

Chee Siang Tan
Chee Siang TanGreater Melbourne (Inner), VIC

this is perfect

published

very good, it is very easy and satisfied. I am going to try it out again. I am a new customer here and it is very convenient and fast great

Product Quality
5/5
Shipping
2/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Buds
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The reviewer stated that an incentive was offered for this review

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alan
alanGreater Melbourne (Outer), VIC

The service is good

published

easy to purchase and get the items in a reasonable time.Knowing that the product was coming from Hong Kong I didn't have high expectations of a speedy delivery, but was very impressed that the item arrived 12 days after being ordered. An added bonus was that the courier service didn't just leave a card in the mailbox with me having to chase after the item. It was able to be picked up at a local 24 hours service station, where they fully verified it was my parcel before handing over.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedPowerbank 100000mah
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The reviewer stated that an incentive was offered for this review

Steven Chong
Steven ChongGreater Melbourne (Metropolitan), VIC
  • Verified

Too good fast shipping

published

Item come in very fast and after sale support. I will return and buy more item again.
The price very good and the phone work very well.
Item are brand new in the box nice package.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Was send a charger plug for the wrong reason. Very unhappy about being duped. Toby Deals not responsive

published

Very disappointed by being sent the wrong charger plug for my region. Toby Deals customer service is terrible and they refuse to send me proper plug for Australia/New Zealand region.

Product Quality
2/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedMoto G7 Power
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The reviewer stated that an incentive was offered for this review

Electronics & Computing Shops

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Tony Son
Tony SonGreater Melbourne (Inner), VIC

Perfect delivery time. Good quality

published

I have bought a new gimbal and it was very good condition, perfect delivery time. Obviously the price is lower than in the market. Im very happy to shopping here.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Ishmam
IshmamSydney, NSW

Samsung galaxy a70

published

It was very good to shop with toby deals, great service. the only problem is the delivery time, its takes time for the item to get delivered but i think you should improve the delivery timing other than that everything was great, the product was absolutely fine, brand new and satisfied with it.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung galaxy A70
Carrie
CarrieGreater Melbourne (Inner), VIC
  • 3 reviews
  • 3 likes

Cheap, great service and product. Amazing.

published

Lowest price I found. Ordered quickly and easily and it was processed and dispatched same day and received it 3 days later. What more can you ask for? Also bought a phone but decided not to get it a day later and sent an email and received a reply less than a day later that it was cancelled and that night received PayPal refund. How. Thank you!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Buds

Questions & Answers

Kitty
Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.
Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
SKN
SKN

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.
Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

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