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Toby Deals

Toby Deals (page 2 of 10)

4.1 from 2,452 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.4 (251)
  • Return Claim MadeYes · No (289)
  • Shipping
    3.8 (220)
  • Warranty Claim MadeYes · No (289)
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Elise
EliseGreater Melbourne (Inner), VIC
  • 2 reviews

Let down by delivery

published

Toby Deals site provided a good price, easy ordering & quick delivery (<10 days); text message received on the day but no option for alternative delivery location if I wasn't home. Luckily I was home. Products well packaged in bubble wrap but unpadded postal bag was a bit disappointing. Happy with the product and service up to the delivery stage.

Product Quality
5/5
Shipping
3/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Marcus
MarcusMetropolitan Adelaide, SA

Xiaomi Phone Mi10

published

Happy with delivery time but not entirely happy with product. Appearance of some apps is very different to my old phone, some of it off-putting. Screen time out is far too short and cannot be adjusted. There is nowhere in Australia to phone for help, I managed to email Xiaomi Australia but they say that you are not an authorised dealer for Xiaomi phones, therefore cannot help me, they even suggested that you have sold me an imitation phone (I know that they exist but please confirm to me that this is genuine???). Please respond, thank you Marcus Streckeisen

Product Quality
3/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Guy P
Guy PSydney, NSW
  • 3 reviews

Good shopping experience :)

published

Toby's had the binoculars I wanted at the best online price I could find - significantly cheaper than anyone else. Received the order within a week and it arrived in good condition.
Thanks!

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedBinoculars
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The reviewer stated that an incentive was offered for this review

Arrived early and in excellent condition

published

The new lens for my camera arrived about a week earlier than promised. It was well packed and arrived in excellent condition. The person who delivered it was courteous.
Thanks.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedTamron 16-300mm lens for Canon camera
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The reviewer stated that an incentive was offered for this review

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Shay
ShayCanberra 2600, ACT
  • 2 reviews

All good

published

I ordered a phone and it took almost two weeks to arrive, but it arrived to my door without any problems, I received emails with updates about the delivery along the way. I'm very happy as the phone works well, it came with a euro plug but they also provide an aus power adaptor.

Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Henley
HenleyGreater Melbourne (Outer), VIC

Good service

published

No problem ordering and receiving 2 lenses from Tobydealsau. The shippings was quicker than I expected. Great price. I have no problem with those lenses I received. Good packing and all with original boxes. Recommended.

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Pradeep Kashyap
Pradeep KashyapSouthwest, VIC

Fast delivery

published

Delivery was quick. Didn't expect such service during the pandemic! The phone is brand new and I even got an adapter for the Australian sockets. That wasn't expected either. Overall satisfied!

Product Quality
4/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Poco F2 Pro
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The reviewer stated that an incentive was offered for this review

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Frank C.
Frank C.South West, WA
  • 4 reviews
  • 2 likes
  • Verified

Good product, good delivery overall

published
Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Well Informed Process

published

I was a little dubious, given the great price compared to other sites. I ordered, was well informed of the state of my order, and received my purchase within a week. I'll use Tobydeals again.

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

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Zac
ZacGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Item still not recieved, Support not responding.

published

My item has been stuck shipping for over 2 weeks now, no movement or updates.
TobyDealsAU support ignore my emails and calls and I have had no response or assistance.
Not impressed.
Item was allegedly sent with DPEX which has TERRIBLE shipping reviews online.

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple AirPods Pro

Legit products bad customer service

published

Products are legitimate and great, the problem is their communication. I paid for express delivery - it was exactly the same as regular postage. Also when their items aren't in stock they don't show that, they let you buy it and wait. Once get ask them when it will actually be sent they auto reply with a generic message, if you follow up on that and ask again you wait a few days and get the same generic message. DON'T PAT FOR EXPRESS - it makes no difference. After saying all of this I do recommend them for their products, not the swrvice

Product Quality
5/5
Shipping
2/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

KevC
KevC
  • 4 reviews
  • 2 likes

Tobydeals are O. K.

published

Tobydeals can be efficient, cheap and speedy, if they have your product in stock. But they are very poor communicators and rarely answer emails so it is not possible to check.
Postage is free and high premium. My purchase came in a factory sealed box. They offered additional discount when the item sat in my inbox for a few days. They don't like gst and I don't either on low value imported goods.

So buy cheap. Get it fast. But Don't presume the warranty will be honoured.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedFujifilm Camera
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The reviewer stated that an incentive was offered for this review

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Slow to ship

published

Great price but then took ages to ship, few emails and excuses to why late and was bit frustrating but once it was shipped delivery was fast. Would buy again so long as I was prepared for the wait

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Dick
DickSouth East Queensland, QLD
  • 11 reviews
  • 9 likes

Better than expected

published
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Poco F2 Pro 128GB
Gurpreet Singh S.
Gurpreet Singh S.Greater Melbourne (Metropolitan), VIC
  • 3 reviews
  • Verified

So slow for despatch and delivery.

published

My first experience is really bad with them. Firstly they aren’t not operating from Aust but they are using AU with their name to trick people. Item I have ordered on 14th Sep and Now 14 days past and they say item in transition and on the way to your country. Still no tracking number or any sign of its coming next 10 days to me . Price is good but delays are way too longer. I wouldn’t buy again from them.

Product Quality
4/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Poco F2 Pro 128GB
Anonymous
AnonymousPerth, WA
  • 2 reviews
  • 2 likes

Order arrived on time and correct

published
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

unbiased review

published
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS ROG Phone 3
Paul
Paul
  • 5 reviews
  • 2 likes

Finally received item from Toby Deals - better late than never

published
Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Its the real deal!

published

It came within two weeks and I didnt even have to apply for fast shipping. The site is good but you do have to have the insurance when buying. And it uses pay pal.

Product Quality
4/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

On on
On onSouth East Queensland, QLD

Good product and fast delivery

published

Happy for what I got
Good service
Good product
and fast delivery

Will get another for my dad very soon
Look like my bf enjoy his birthday present very much. Thank you Tobydeal AU

Product Quality
4/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHuawei P30 Lite
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The reviewer stated that an incentive was offered for this review

Great product works well, delivery wasn't so bad took a little time.

published

Easy to navigate
Great product
Excellent quality
Overall I'm very happy with the product
Delivery took a week but given the covid situation probably to be expected.
I would purchase the product again.

Product Quality
4/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Gary
GarySydney, NSW

Satisfied overall

published

good product and better price. Only problem is the customer service never get replied on time, and delivery not so fast. Still recommend if you are not in hurry. You items will come eventually

Product Quality
5/5
Shipping
1/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

soliddynamics
soliddynamicsSydney Surrounds, NSW
  • 3 reviews
  • 1 like

Delivery comes faster than expected. Comp[are to the previous order

published

Product is as described but I still have problems to get the 5G working

Contacted my phone provider but they all rubbish

At the moment running 4G in 5G area and I have not got time to shop to clarify the issue.
They just point out. My simcard is correct and since you buy the phone from others. There is no support from them

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20+ 128GB (5G)
Hans D.
Hans D.South East Queensland, QLD

exactly delivered what they promised

published

bought my phone on price and they delivered on price and service....top job, well done! Would definitely use them and recommend them to all my friends and work mates again.

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A71
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The reviewer stated that an incentive was offered for this review

Love It

published

Very good Store. Will use again to purchase things. Do wish to recommend. Shipping was a bit delayed could have been sooner. Things are shipped from hong kong so takes time.

Product Quality
4/5
Shipping
3/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Note 10
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The reviewer stated that an incentive was offered for this review

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