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Toby Deals

Toby Deals (page 2 of 12)

4.1 from 2,450 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Toby Deals

Reviews

  • Product Quality
    4.5 (248)
  • Return Claim MadeYes (4) · No (258)
  • Shipping
    4.0 (220)
  • Warranty Claim MadeYes · No (279)
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Shay
ShayCanberra 2600, ACT
  • 2 reviews

All good

published

I ordered a phone and it took almost two weeks to arrive, but it arrived to my door without any problems, I received emails with updates about the delivery along the way. I'm very happy as the phone works well, it came with a euro plug but they also provide an aus power adaptor.

Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Henley
HenleyGreater Melbourne (Outer), VIC

Good service

published

No problem ordering and receiving 2 lenses from Tobydealsau. The shippings was quicker than I expected. Great price. I have no problem with those lenses I received. Good packing and all with original boxes. Recommended.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Pradeep Kashyap
Pradeep KashyapSouthwest, VIC

Fast delivery

published

Delivery was quick. Didn't expect such service during the pandemic! The phone is brand new and I even got an adapter for the Australian sockets. That wasn't expected either. Overall satisfied!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Poco F2 Pro
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The reviewer stated that an incentive was offered for this review

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Jiv J.
Jiv J.Richmond-Tweed, NSW

good phone, slow delivery

published

phone works great. delivery was slow, because i was in a rural area. it was worth the wait though. happy customer

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedOneplus 8 Pro IN2020 5G 8GB/128GB Dual Sim - Green (CN Ver. with flashed OS)
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The reviewer stated that an incentive was offered for this review

FAn H.
FAn H.Greater Melbourne (Metropolitan), VIC

Good service will purchase again

published

Ordered iPod pro, received in about 1 week. Updated freight details. Owed Replied inquiries. Recommended! Will purchase again. But the only communication was email. No Facebook or online chat options

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedApple AirPods Pro
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The reviewer stated that an incentive was offered for this review

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Frank C.
Frank C.South West, WA
  • 4 reviews
  • 2 likes
  • Verified

Good product, good delivery overall

published
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Well Informed Process

published

I was a little dubious, given the great price compared to other sites. I ordered, was well informed of the state of my order, and received my purchase within a week. I'll use Tobydeals again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

KevC
KevC
  • 3 reviews
  • 2 likes

Tobydeals are O. K.

published

Tobydeals can be efficient, cheap and speedy, if they have your product in stock. But they are very poor communicators and rarely answer emails so it is not possible to check.
Postage is free and high premium. My purchase came in a factory sealed box. They offered additional discount when the item sat in my inbox for a few days. They don't like gst and I don't either on low value imported goods.

So buy cheap. Get it fast. But Don't presume the warranty will be honoured.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedFujifilm Camera
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The reviewer stated that an incentive was offered for this review

Slow to ship

published

Great price but then took ages to ship, few emails and excuses to why late and was bit frustrating but once it was shipped delivery was fast. Would buy again so long as I was prepared for the wait

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Dick
DickSouth East Queensland, QLD
  • 11 reviews
  • 9 likes

Better than expected

published
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Poco F2 Pro 128GB
Anonymous
AnonymousPerth, WA
  • 2 reviews
  • 2 likes

Order arrived on time and correct

published
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Y.Y.Y
Y.Y.YRichmond-Tweed, NSW
  • Verified

Good price

published

I bought a soundcore Liverty air2. It was cheaper than anywhere else. Products are great. They from China. Shipping are faster than I thought in this Covid-19 time. I would recommend.

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedSoundcore liverty
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The reviewer stated that an incentive was offered for this review

unbiased review

published
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS ROG Phone 3
Paul
Paul
  • 4 reviews
  • 2 likes

Finally received item from Toby Deals - better late than never

published
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Its the real deal!

published

It came within two weeks and I didnt even have to apply for fast shipping. The site is good but you do have to have the insurance when buying. And it uses pay pal.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Electronics & Computing Shops

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On on
On onSouth East Queensland, QLD

Good product and fast delivery

published

Happy for what I got
Good service
Good product
and fast delivery

Will get another for my dad very soon
Look like my bf enjoy his birthday present very much. Thank you Tobydeal AU

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHuawei P30 Lite
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The reviewer stated that an incentive was offered for this review

Great product works well, delivery wasn't so bad took a little time.

published

Easy to navigate
Great product
Excellent quality
Overall I'm very happy with the product
Delivery took a week but given the covid situation probably to be expected.
I would purchase the product again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Gary
GarySydney, NSW

Satisfied overall

published

good product and better price. Only problem is the customer service never get replied on time, and delivery not so fast. Still recommend if you are not in hurry. You items will come eventually

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

soliddynamics
soliddynamicsSydney Surrounds, NSW
  • 3 reviews
  • 1 like

Delivery comes faster than expected. Comp[are to the previous order

published

Product is as described but I still have problems to get the 5G working

Contacted my phone provider but they all rubbish

At the moment running 4G in 5G area and I have not got time to shop to clarify the issue.
They just point out. My simcard is correct and since you buy the phone from others. There is no support from them

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20+ 128GB (5G)
Hans D.
Hans D.South East Queensland, QLD

exactly delivered what they promised

published

bought my phone on price and they delivered on price and service....top job, well done! Would definitely use them and recommend them to all my friends and work mates again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A71
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The reviewer stated that an incentive was offered for this review

Love It

published

Very good Store. Will use again to purchase things. Do wish to recommend. Shipping was a bit delayed could have been sooner. Things are shipped from hong kong so takes time.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Note 10
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The reviewer stated that an incentive was offered for this review

Teutonic
TeutonicWarren
  • 2 reviews
  • Verified

It is pretty good.

published

All OK except prices ranges. Mostly the frames are too narrow and if you want change frame you have start from scratch. The best would be if customer could change prices frame himself (as an additional option).

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20+ 128GB (5G)
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The reviewer stated that an incentive was offered for this review

Amazing deals

published

Superb service, great quality. I bought several mobile phones from them. We are really happy and got good service from them. I will recommend them to buy mobile. Thanks for your great service.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A30
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The reviewer stated that an incentive was offered for this review

Riley
RileyGreater Melbourne (Outer), VIC
  • Verified

Great as advertised

published

Good product as advertised , fast shipping from overseas considering corona virus. I can recommend this store if you are considering shopping here. Cheap prices, fast shipping and a good product

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSony A6000
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The reviewer stated that an incentive was offered for this review

Impressive delivery, poor attention to detail

published

Product was brand new and unopened and arrived very quickly. Unfortunately it was never stated or implied that the product would be delivered from England with a UK charger. They included an adapter for the UK charger so 'technically' it works but I wouldn't have purchased from this site if I had known this.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Page 2 of 12

Questions & Answers

Kitty
Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.
Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
SKN
SKN

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.
Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

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