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navigate was easy plenty of range of products (stock was ticked when mobile was purchased misleading info for customers needs to be fixed) quality was great packaging was fair happy with purchase
Very happy with my first purchase of Samsung A51. Genuine phone. Good savings.
Initial communication is good. First time ordered Samsung A51 Overseas phone from TobyDealsAU. Ordered phone on 28th Aug night. 30th Aug got notification via email of payment received via PayPal and courier arranged. 1st August Item was picked up by courier (DPEX Worldwide) and receive Tracking no. Couldn't track item until 14th August. Item got stuck in customs. At last got the phone delivered on 17th August through Toll service. Sealed and Genuine phone comes with Australian support adapter and phone cover. Works on Telstra network (boost). I...had emailed Tobydealsau support team and I did get reply from them but reply was bit late. Great saving on phone purchased. Will buy from them again. Expect a bit delay due to COVID-19 circumstances. Flight arrangement and custom clearance is challenge. Expect bit delay.
Great little product, great price, fast delivery.
Found the MiTv stick really fast, ordering via Toby Deals was simple, shipping was very fast and tracking accurate. The device was easy to setup and use and came with an Australian power adaptor too. Very happy with the service received and will definitely buy from Toby Deals again.
Good value for Olympus 45mm F1.8 and happy with the trading
I was quite skeptical after reading some negative review of this Tobydeals, and thought I will be waiting for a long time for my goods. But the response was quick, and I received messages that the goods was processed, and dispatched within 3 days. I received the olumpus lens in days, and saved $70 if bought locally. Happy with the trading.
Good products but .....
Everything was great except for the fact that the adaptor shipped with my phone was not an Australian compatible one. Messaged Toby deals last week but have not heard yet.
Fast delivery. What I was suspicious is that the box has two layers of sealing taps. The buds are working fine though.
The box has two layers of sealing taps made me think that it was opened and resealed (could be refurbished instead of brand new). The buds are working fine though.
Great item for a great price
Store was straight forward to navigate, the product was high quality and reasonable shipping time to Australia about 2 weeks. Would buy again.
Toby deals is the best for half the price
Deal going smooth but delivery of the ipurchase I ten is unpredictable in term of time scale
Deal going smooth but delivery of the ipurchase I ten is unpredictable in term of time scale.. customer service is helpful if they could coordinate with courier on when the item will be delivered. My order is stuck for 13 days on transit. This does not assure the customer when they could receive their purchase.
Site is easy to buy from. Awesome selection of items. Informative and accurate. Got the phone and no hassle on delivery, will definitely buy from this site again. Highly recommended.
Easy to order and well delivered
Was a little nervous about buying a new iPhone online but with such good reviews, I took a chance. Very easy to order, good communication throughout and brand new phone arrived as promised in original box and in a timely fashion. Very happy with purchase and would have given 5 stars except for a week's lag in communications between the order being processed and packed in the warehouse to be shipped. Suggest that a short simple email letting me know that I wasn't forgotten or that they are still working on it would have allayed any fears that I had about the purchase. Other than that - would order from them again as their prices are so good and customer service response is excellent.
Ear buds provided as ordered, but delivery by toll frustrating
Product supplied by Toby Deals very efficient process, but delivery procedure by Sub contractor left us believing items lost for period of time, then eventually it was located and we needed to go pick it up. This was not premium service we chose to pay extra for initially!
2 deliveries, both arrived within 2 weeks
Ordered a phone a couple of months ago, and now a smart watch and both arrived safe and sound within 2 weeks. Great value too. Would recommend them to anyone looking at some new tech.
Good price and condition. Faster delivery time would be nice!
The product came in good condition and was the best price by far when reviewing other sites that offered the same product. The only room for improvement would be the delivery time!
I have received my product well on time.
I have ordered samsung buds which came from Hongkong. I was in bit of doubt whether it would be original or not but I am happy with the product now.
Bought Roborock S5 Max. Item arrived safe & sound and timely
First time customer with Toby. Bought Roborock S5 Max that was on special. A bit discouraged with some negative reviews but decided to take the plunge since the price was good. It was a good call. The item was shipped quickly and arrived in Sydney, Australia in about a week. Considering the covid19 situation, this was quick! The item was packaged securely. No issues with the Roborock so far and very happy with the purchase. I saved almost 40% compared to buying it locally. There are plenty of online reviews of the S5 Max. I like the multi floor...maps support. Vaccum performance is quite good. Picked up lots of dirts. Mopping is OK. Don't expect very clean mopping. The robot is just dragging the mop cloth as it is vacumming. It's smart enough not to mop on carpet. Overall, quite happy with it.
The product looks genuine. Great price
The product looks genuine. Great price as imported item is better than buying actual product in a local store. Was little hesitate buying the product in the first glance, but after testing the product when I receive my wf-1000xm3, it is certainly a genuine product.
this is good budget choice
so far so good, not sure aboout warranty service. quick delivery f
rom Hong Kong. phone is new and working super well. would revomend . charger is too big though. overall good
excellent product and good price and delivery
ordered a71 samsung phone , item was shown as in stock , item is globle version which has higher specs than the one offered in australia ,
item took 11days from hong kong , which where the stock and this company are based
phone is new , had a oz plug adapter supplied and the phone has the correct hardware and os installed for the item as per design
Please take time to review tobydeal terms and conditions as some many not like what they read and the warranty aspects as well as the shipping if it goes lost or damaged
I would buy from them a...gain , but only if the value saved is significant over 10% else go with a local supplier so if you save 20 - 50$ only , only go local. there are alot of reviews on this company and hong kong shipping to oz can be slow , so accept items may take upto 2 weeks , and customer service is unlikely to respond in any quick way
Slow delivery, but real product at good price
I ordered a lens mount adapter which took 20 days to arrive from Hong Kong. The product was not dispatched for about 10 days, and it took TobyDeal 4 days to respond to my messages. They apologised, but still did not dispatch for another 3 days. It is a real Nikon product, and it was far cheaper than any other online store.
Sony WH-1000XM3 Headphones
It was a simple & painless ordering process. Followed by a blindingly fast delivery time, even though the order came from Hong Kong. This took 4 days. Our local NSW mail currently takes up to twice as long!
Not au iPhone, not worth paying for priority shipping
Paid extra for priority shipping 3-5 days took 16 days to arrive. Was not advised of any delays. Phone came with international phone charger, they did provide a converter, but I wouldn’t have ordered had I known the cable was not au.
So far I have no concerns with the phone just the lack of information
Excellent, great product. Earbuds plus has got great and loud, clear sound
Fast delivery, easy shopping. Almost everything was good.
Just one issue they did not send me invoice with this product.
I am happy with the product and very good price. Fast delivery than expect. Very cool website and easy to navigate the items. Perfect dealing and very fast delivery. Thanks for the great experience
Exceeded my expectations
Surprised that i was kept informed each step of the way and the fast delivery. The quality of the product was as advertised and met my expectations. We'll done Toby Deals
Great website and cheap prices
This website is excellent, the prices were cheap, and they shipped my phone 11 days after I ordered and I would say that's pretty good midst a pandemic. A little disappointed I wasn't given an Australia charger, but at least they gave me a multi-plug. Highly recommend Toby Deals
Questions & Answers
I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?
It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.
I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .
I emailed their support email but only got a response 4 days later.
They can be a bit slow with the dispatching and replying to emails but you will receive your phone.
Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them
Where is my phone? TAUW380168383
It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).
Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!
Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.
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