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Toby Deals

Toby Deals

4.1 from 2,450 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (208)
  • Return Claim MadeYes (3) · No (212)
  • Shipping
    4.1 (182)
  • Warranty Claim MadeYes · No (231)
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denash70

denash70AU

  • 3 reviews
  • 2 likes

Would have got 5 stars, BUT - -

published

After reading lots of bad reports, bit the bullet and bought 2 x Samsung S20+ on 1st Dec. After 10 days of nothing, no updates on order, I sent 3 emails over 5 days, all for no response, this is why I give 4 stars, not 5. Then on 16th Dec, email indicating Order posted, 5 days later I had my 2 phones in perfect new condition. At $650 LESS per phone than the usual local shops, I feel great about Toby Deals, and would use again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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All good in the end

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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  • Verified

Very good, on time and able to do what is advertised...

published

Easy to find the product, generally a good range. Great prices for quality items. Very satisfied with the overall experience.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Tab 3 Lite
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This lens is a fantastic piece of kit to get into macro photography

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedcanon 28mm ef-m macro lens
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The reviewer stated that an incentive was offered for this review

Ishak Mohamad

Ishak MohamadSYDNEY

  • 2 reviews

Reasonable price reasonable performance

published

It's easy to navigate through the website, very accurate description and amazing speed of delivery.
Value for money amazing, I found cheaper website, but I got more value with Toby Deals.
Product quality so far looks good, but too early to said, it less than a month since I bought, but it's got warranty anyway.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Tab
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The reviewer stated that an incentive was offered for this review

Fuel

FuelGreater Melbourne (Metropolitan), VIC

Product was shipped timely and arrived very fast.

published

Very prompt is sending the items. It arrived very quickly. However post sales service could be more prompt. I had contact support a few times before getting a response.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMicrosoft Surface Laptop 3 13.5" Intel Core i5
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The reviewer stated that an incentive was offered for this review

Pleasure to deal with.

published

I recently bought a Samsung Galaxy A31, took a bit of time to get here due to covid, other than that excellent service.
Good updates by seller.
Will deal with again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A31
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Great Purchase Experience

published

Site offered a very good price for the Sony WF-1000XM3. Processing took 2 days which was slower than expected but arrived in 8 days as per the site. Great product and good site.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Christopher S.

Christopher S.Perth, WA

  • 2 reviews

Great prices at Toby deals!

published

Ordered Samsung galaxy s20 fe 5g for my wife at a much lower price and the transaction was smooth and got genuine product. Packaging was great, bubble wrapped .Shipping took 1 week. Will definitely order again next time.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20 FE 128GB (5G)
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The reviewer stated that an incentive was offered for this review

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Excellent

published

All in all good experience. Considering this is coming from Hong Kong, came in 10 days. Better if it reaches quicker.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Amazing Shipping!

published

I found exactly what I wanted and order it and got it a week and a half later. I purchased the Samsung Galaxy Buds+ and they were the real deal. Extremely happy with the product and the shipping and the overall experience. This isn't the first time I purchased a product from TobyDeals. Will buy again from the,.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Buds+
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The reviewer stated that an incentive was offered for this review

Great phone

published

My first time using the site. Very straightforward. Product arrived promptly. Good phone. Nice big screen. Big step up from the one I was using before.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedOnePlus 7T
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jareid54

jareid54Metropolitan Adelaide, SA

Refunded monies with no issues

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Original Authentic Samsung product

published

The item was as described. It was authentic Samsung smartphone. Great price. Delivery time was as expected, item came from overseas. Overall happy with my purchase experience.

Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Chen

ChenGreater Melbourne (Outer), VIC

First shop on tobydeals, fast shipping

published

One fast charger is faulty, everything else is good. Shipping is super fast. Not all range of products is available

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Marcus

MarcusMetropolitan Adelaide, SA

Xiaomi Phone Mi10

published

Happy with delivery time but not entirely happy with product. Appearance of some apps is very different to my old phone, some of it off-putting. Screen time out is far too short and cannot be adjusted. There is nowhere in Australia to phone for help, I managed to email Xiaomi Australia but they say that you are not an authorised dealer for Xiaomi phones, therefore cannot help me, they even suggested that you have sold me an imitation phone (I know that they exist but please confirm to me that this is genuine???). Please respond, thank you Marcus Streckeisen

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Guy P

Guy PSydney, NSW

  • 3 reviews

Good shopping experience :)

published

Toby's had the binoculars I wanted at the best online price I could find - significantly cheaper than anyone else. Received the order within a week and it arrived in good condition.
Thanks!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedBinoculars
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The reviewer stated that an incentive was offered for this review

Arrived early and in excellent condition

published

The new lens for my camera arrived about a week earlier than promised. It was well packed and arrived in excellent condition. The person who delivered it was courteous.
Thanks.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedTamron 16-300mm lens for Canon camera
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The reviewer stated that an incentive was offered for this review

Shay

ShayCanberra 2600, ACT

  • 2 reviews

All good

published

I ordered a phone and it took almost two weeks to arrive, but it arrived to my door without any problems, I received emails with updates about the delivery along the way. I'm very happy as the phone works well, it came with a euro plug but they also provide an aus power adaptor.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Henley

HenleyGreater Melbourne (Outer), VIC

Good service

published

No problem ordering and receiving 2 lenses from Tobydealsau. The shippings was quicker than I expected. Great price. I have no problem with those lenses I received. Good packing and all with original boxes. Recommended.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Page 1 of 12
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Questions & Answers

Kitty

Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.

Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
Sean K
Sean K

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.

Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

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