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Toby Deals

Toby Deals (page 2 of 10)

4.1 from 2,453 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Toby Deals

Reviews

  • Product Quality
    3.7 (318)
  • Return Claim MadeYes · No (411)
  • Shipping
    3.1 (302)
  • Warranty Claim MadeYes · No (411)
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Grumpy Graham
Grumpy Graham
  • 3 reviews
  • 1 like

Spam spam pam

published

I have unsubscribed from their nuisance emails at least 5 times, and still they arrive. They seem to pay no heed to privacy regulations.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
DisgustedCustomer
DisgustedCustomerGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 4 likes

Do not buy anything from Toby Deals.

published

Do not buy anything from toby deals. They don't have any stock as promised. Their shipping is non existing. They promise to have your item shipped within 1-3 business days and 15 days later no correspondence. PayPal refunded the money in less than 24hrs and after they ruled in my favour I received a shipping advice saying that my item had been shipped but no shipping or tracking information. Pay the little bit extra and use local companies rather than scamming overseas garbage!!

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi mi 10t
Fuel
FuelGreater Melbourne (Metropolitan), VIC

Product was shipped timely and arrived very fast.

published

Very prompt is sending the items. It arrived very quickly. However post sales service could be more prompt. I had contact support a few times before getting a response.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMicrosoft Surface Laptop 3 13.5" Intel Core i5
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The reviewer stated that an incentive was offered for this review

Kazza
KazzaSouth East Queensland, QLD
  • 6 reviews
  • 1 like
  • Verified

It never arrived

published
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20 FE 256GB (5G)
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Joseph
Joseph
  • 2 reviews

Delivered as stated but room for improvement

published

I bought some audio gear from them and duly delivered, but user manual was in Chinese and had to get another printed at my own cost/ inconvenience. However, audio item was delivered in reasonable time and in good condition which is the main thing. Definitely not scammers...you will get your order but maybe a little later than if you got it in Australia. Recommended...but remind them to send all instructions in English-lol!

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Pleasure to deal with.

published

I recently bought a Samsung Galaxy A31, took a bit of time to get here due to covid, other than that excellent service.
Good updates by seller.
Will deal with again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A31

Great Purchase Experience

published

Site offered a very good price for the Sony WF-1000XM3. Processing took 2 days which was slower than expected but arrived in 8 days as per the site. Great product and good site.

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

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Christopher S.
Christopher S.Perth, WA
  • 2 reviews

Great prices at Toby deals!

published

Ordered Samsung galaxy s20 fe 5g for my wife at a much lower price and the transaction was smooth and got genuine product. Packaging was great, bubble wrapped .Shipping took 1 week. Will definitely order again next time.

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20 FE 128GB (5G)
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

j3sPd2oW9WT2
j3sPd2oW9WT2Conder 2906, ACT
  • Verified

Awesome Watch

published
Product Quality
4/5
Shipping
1/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedAmazfit GTS
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Electronics & Computing Shops

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Excellent

published

All in all good experience. Considering this is coming from Hong Kong, came in 10 days. Better if it reaches quicker.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Austraveller
AustravellerGreater Melbourne (Inner), VIC

Good price but terrible service

published

Although my phone's price was good, this company offer no client contact even when delivery takes over 3 weeks. After raising a paypal dispute I finally received tracking number then delivery - obviously stock is ordered after client purchase so delays will be considerable.

Product Quality
5/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A71

Amazing Shipping!

published

I found exactly what I wanted and order it and got it a week and a half later. I purchased the Samsung Galaxy Buds+ and they were the real deal. Extremely happy with the product and the shipping and the overall experience. This isn't the first time I purchased a product from TobyDeals. Will buy again from the,.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Buds+
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Electronics & Computing Shops

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Bad Communication | Dodgy Service

published

Purchasing is easy then you receive no communication or eta on goods at all

Avoid dodgy as refunded order through paypal & will never use again

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Great phone

published

My first time using the site. Very straightforward. Product arrived promptly. Good phone. Nice big screen. Big step up from the one I was using before.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedOnePlus 7T

4 Days later and my order is still processing.

published

I ordered a phone from them on Friday 30th oct and 4 days later my order is still processing. No response from their chat or email and I have send 2 in chat and 2 Email. Terrible. If there is a way I want to report them as a fraudulent site. It has already taken my money.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A71
josh
joshRichmond-Tweed, NSW

haven't received item

published

ordered 2 of the same items at the same time, received one of them over a week ago and haven't got the other yet..

Product Quality
3/5
Shipping
1/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Buds+
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

jareid54
jareid54Metropolitan Adelaide, SA

Refunded monies with no issues

published
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
nocturnalmaiden
nocturnalmaidenSouth West, WA
  • 2 reviews

Items are from Hong Kong not Australia

published

Bought a Samsung S20 for $920 AUD thinking they were an Australian distributor. Came from Hong Kong and took almost a month to arrive. Phone was sealed and seemed new but had Asian power cord. They put in an adaptor which I'll never use. Also, no ABN obviously which is an issue if we want to claim the phone on tax. Yes, I was attracted by the marginally lower price than other Australian suppliers. No, I won't buy again from this site for warranty and GST issues.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedPhone

Product was OK

published

I bought 2 oneplus phones (8 & Nord). I had some issues with oneplus 8 when i made phones calls, but i got away after few weeks.

Product Quality
3/5
Shipping
3/5
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

LMarr
LMarrGreater Melbourne (Metropolitan), VIC
  • 11 reviews
  • 6 likes
  • Verified

Nice Product but no Customer Support

published

I purchased the 360 Video Doorbell from Toby Deals. Delivery time was good and product was fine, but did not come with an Australian plug. This was not mentioned in the description, and so I had to wait another week to install the product. I emailed the company and have still not received a reply. I had to purchase an AU converter plug so that I was able to use the product, but the plug juts out from the wall and looks ugly. The converter cost me an additional AU$25, which I wasn't very happy about either. Very disappointing that I didn't receive any reply from the company which makes me think their customers aren't that important. I was offered a $10 coupon to write a review, but I doubt very much that I will be using it.

Product Quality
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchased360 Video Doorbell
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Original Authentic Samsung product

published

The item was as described. It was authentic Samsung smartphone. Great price. Delivery time was as expected, item came from overseas. Overall happy with my purchase experience.

Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

PingMonster
PingMonsterBraddon 2612, ACT

Terrible

published

Very much same as previous review by Traci.
Ordered on 9th OCT, arrived in Melbourne in 20th OCT...... and still waiting to be delivered.
Contacting them for three days now and no reply what so ever....

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Chen
ChenGreater Melbourne (Outer), VIC

First shop on tobydeals, fast shipping

published

One fast charger is faulty, everything else is good. Shipping is super fast. Not all range of products is available

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Michael
Michael
  • 2 reviews

No response for one month.

published

Ordered one month ago and received response for enquiry in two weeks. However, no further resopnse after that even sent out anther two emails for enquiry. One month past and just wast time.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Don't do it

published

Item arrived in my country of destination but got lost once here cannot get anyone to help or return emails no communication at all

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Note 10
Page 2 of 10

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