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I ordered a phone and it took almost two weeks to arrive, but it arrived to my door without any problems, I received emails with updates about the delivery along the way. I'm very happy as the phone works well, it came with a euro plug but they also provide an aus power adaptor.
No problem ordering and receiving 2 lenses from Tobydealsau. The shippings was quicker than I expected. Great price. I have no problem with those lenses I received. Good packing and all with original boxes. Recommended.
Delivery was quick. Didn't expect such service during the pandemic! The phone is brand new and I even got an adapter for the Australian sockets. That wasn't expected either. Overall satisfied!
good phone, slow delivery
phone works great. delivery was slow, because i was in a rural area. it was worth the wait though. happy customer
Good service will purchase again
Ordered iPod pro, received in about 1 week. Updated freight details. Owed Replied inquiries. Recommended! Will purchase again. But the only communication was email. No Facebook or online chat options
Good product, good delivery overall
After considerable research into functionality and pricing of a replacement phone, I placed an order with Toby Deals AU. It arrived Australia 5 days later from Hong Kong via international courier - pretty good, except the 'AU' suggested an Australian presence. Tracking then died - no interface to Australian courier - tracking number showed no movement from date and place of arrival. But as I suspected it WAS moving, and arrived with me in rural Western Australia 7 days later, beating the expected date easily. Two Quick Reference Guides came...included, but no English! Perhaps Toby Deals can match these to country of order a little better. Also, I don't know the extent of Toby products, but ancillaries such as protective flip cases and screen protectors that fit the phone on order would be a really good idea. I had as much trouble sourcing these little products elsewhere as I had researching what phone suited my needs. Many slightly different variants of my phone are on offer, it is also supplied to the US, identical in function, but slightly different dimensions, and these things have to fit exactly. What do you think, Toby? A one-stop shop would get you a lot of sales. Phone booted up fine, but I don't want to use it until safe from drops and splashes. Old phone will have to suffice until safety products arrive. Overall I am happy with sales and service, and would buy from Toby again. Can I suggest an Australian warehouse rather than just an electronic front?
Well Informed Process
I was a little dubious, given the great price compared to other sites. I ordered, was well informed of the state of my order, and received my purchase within a week. I'll use Tobydeals again.
Tobydeals are O. K.
Tobydeals can be efficient, cheap and speedy, if they have your product in stock. But they are very poor communicators and rarely answer emails so it is not possible to check.
Postage is free and high premium. My purchase came in a factory sealed box. They offered additional discount when the item sat in my inbox for a few days. They don't like gst and I don't either on low value imported goods.
So buy cheap. Get it fast. But Don't presume the warranty will be honoured.
Slow to ship
Great price but then took ages to ship, few emails and excuses to why late and was bit frustrating but once it was shipped delivery was fast. Would buy again so long as I was prepared for the wait
Better than expected
Purchased a phone 14/9/20 late evening. Received advice one week later on 21/9/20 it was being despatched against Toby deals 3 day website sales promise.
Phone was received 25/9/20 before 9 am via Toll and no signature required against SR indicated on parcel. This was standard free of charge option with $10 insurance cost. Unbelievably fast. DPEX tracking good.
Package was well padded and phone ( Poco F2 Pro) appears genuine as packaging 100% intact and not tampered with. Au adapter included for charger which has HK pins.
Would have given 5 sta...
Order arrived on time and correct
After reading reviews on here I was worried my order wouldn’t arrive. I emailed them 3 days after ordering as no tracking advice had been given and they replied advising there was a delay in processing. The items were then shipped 2 days later and I received an email with a tracking code. 10 days after ordering a camera and lens they both arrived! The camera did have an EU plug but It’s was with a USB charging cable so I can plug into AU USB plugs no problems. They also provided an adapter separately.
The user manual was also not with the prod...
I bought a soundcore Liverty air2. It was cheaper than anywhere else. Products are great. They from China. Shipping are faster than I thought in this Covid-19 time. I would recommend.
This is a review from my own personal first time shopping experience with Tobydeals.
I was not paid to type this and was my own free will. The goal here is to help potential shoppers make informed decisions on this website from reading my review and others
Would I buy from them again? Yes (if there is no other cheaper option by a long shot)
Advice: your order will come eventually; the website status is always wrong, and they DO NOT communicate so don’t bother
Paypal is your saving grace
Full Review:...Phone Ordered 16.9.2020 @ 10am This website as you have gathered is from Hong Kong, there is also tobydeals Uk . All items are shipped from HK. My one was with Toll (cheapest shipping option and no insurance) Purchased a phone from their website, Order was stuck in processing for over 1 week sent 4 emails and finally got a generic reply. Things started to move. Received phone in 9 Days from payment I am guessing they only ship from HK – AU 2 times a month to save costs Phone received was very well packaged and was legitimate and woks as intended 16.9 – Payment processed on Australia website but receipt shows UK TOBYDEALSUK , payment_uk tobydeals.com, +852 81912119 Order stuck in processing until 22.9 6 Days 22.9 - Kowloon Hong Kong toll tracking number 25.9- Phone arrived 10am Sydney Phone was well wrapped and brand new, Works fine and is global version No clue how warranty would work, Credit card insurance or Paypal I Guess Again this is my experience and there is many other but please ignore those generic 5 star reviews. Hoped this helped sorry it was so long
Finally received item from Toby Deals - better late than never
Further to an earlier review, I received the mobile phone I ordered (Motorola One Hyper). It took 5+ weeks from order. Apparently TD were out of stock. Their response to email enquiries is SLOW. That's putting it nicely! When they FINALLY responded several days later I was happy with the response, but asked the same question 3 times before they replied. I politely suggested they need to respond in a more timely manner. Point noted from their end.
There was also a delay in delivery due to a "traffic accident" on the delivery day in my area. The...tracking information was quite adequate. So it took another 4 or 5 days for final delivery, including the weekend, although tracking wasn't updated from the "traffic accident" last update.. The package arrived well wrapped in bubble wrap. This packaging was almost overkill, but too much padding is better than not enough. Would I purchase again. YES. Just don't want your purchase yesterday is my advice. If you do, then best to spend more for the same product and receive it more quickly, or shop local and buy in person.
Its the real deal!
It came within two weeks and I didnt even have to apply for fast shipping. The site is good but you do have to have the insurance when buying. And it uses pay pal.
Good product and fast delivery
Happy for what I got
and fast delivery
Will get another for my dad very soon
Look like my bf enjoy his birthday present very much. Thank you Tobydeal AU
Great product works well, delivery wasn't so bad took a little time.
Easy to navigate
Overall I'm very happy with the product
Delivery took a week but given the covid situation probably to be expected.
I would purchase the product again.
good product and better price. Only problem is the customer service never get replied on time, and delivery not so fast. Still recommend if you are not in hurry. You items will come eventually
Delivery comes faster than expected. Comp[are to the previous order
Product is as described but I still have problems to get the 5G working
Contacted my phone provider but they all rubbish
At the moment running 4G in 5G area and I have not got time to shop to clarify the issue.
They just point out. My simcard is correct and since you buy the phone from others. There is no support from them
exactly delivered what they promised
bought my phone on price and they delivered on price and service....top job, well done! Would definitely use them and recommend them to all my friends and work mates again.
Very good Store. Will use again to purchase things. Do wish to recommend. Shipping was a bit delayed could have been sooner. Things are shipped from hong kong so takes time.
It is pretty good.
All OK except prices ranges. Mostly the frames are too narrow and if you want change frame you have start from scratch. The best would be if customer could change prices frame himself (as an additional option).
Superb service, great quality. I bought several mobile phones from them. We are really happy and got good service from them. I will recommend them to buy mobile. Thanks for your great service.
Great as advertised
Good product as advertised , fast shipping from overseas considering corona virus. I can recommend this store if you are considering shopping here. Cheap prices, fast shipping and a good product
Impressive delivery, poor attention to detail
Product was brand new and unopened and arrived very quickly. Unfortunately it was never stated or implied that the product would be delivered from England with a UK charger. They included an adapter for the UK charger so 'technically' it works but I wouldn't have purchased from this site if I had known this.
Questions & Answers
I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?
It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.
I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .
I emailed their support email but only got a response 4 days later.
They can be a bit slow with the dispatching and replying to emails but you will receive your phone.
Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them
Where is my phone? TAUW380168383
It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).
Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!
Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.
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