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Toby Deals

Toby Deals

4.1 from 2,452 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Toby Deals

Reviews

  • Product Quality
    4.9 (1,488)
  • Return Claim MadeYes (22) · No (1,483)
  • Shipping
    4.7 (1,311)
  • Warranty Claim MadeYes · No (1,631)
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denash70
denash70AU
  • 3 reviews
  • 2 likes

Would have got 5 stars, BUT - -

published

After reading lots of bad reports, bit the bullet and bought 2 x Samsung S20+ on 1st Dec. After 10 days of nothing, no updates on order, I sent 3 emails over 5 days, all for no response, this is why I give 4 stars, not 5. Then on 16th Dec, email indicating Order posted, 5 days later I had my 2 phones in perfect new condition. At $650 LESS per phone than the usual local shops, I feel great about Toby Deals, and would use again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Arrived as described, great price

published

My Mavic drone arrived safe n sound, quite a prolonged period between payment and dispatch but once the tracking number was provided it was a reasonable time frame ( Hong Kong to Australia) correspondence was generic but accurate.
Suggest paying with PayPal in case there is a drama.
$600 saving... happy camper!

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedDJI Mavic Air 2
Sam L
Sam LGreater Melbourne (Inner), VIC
  • 4 reviews

Sad to see them go.

published

5 star accuracy for all items ordered.
I've ordered 4 times from them, all of them had a quick turn around of 2-4 working days. Loved the cheap deals and quality products.

Product Quality
5/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
A Driver
A Driver
  • 2 reviews
  • 3 likes

They were good, sorry to see them go.

published
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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All good in the end

published
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Amanda
AmandaQueensland

Couldn't ask for more

published

Exactly as described.
Fast and secure shipping.
Easy to use website with a great range of products and great prices.
Perfect all round.
Thank you.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedHuawei Nova 5T
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The reviewer stated that an incentive was offered for this review

  • Verified

Very good, on time and able to do what is advertised...

published

Easy to find the product, generally a good range. Great prices for quality items. Very satisfied with the overall experience.

Product Quality
4/5
Shipping
3/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Tab 3 Lite
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The reviewer stated that an incentive was offered for this review

Related Articles

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Carter S.
Carter S.Mid North Coast, NSW
  • 3 reviews
  • 2 likes
  • Verified

Great service, great prices and great products!

published

I recently bought a Google Nest Hello doorbell from TobyDeals and it came in excellent condition! It was thoughtfully wrapped in bubble wrap and other standard packaging and the doorbell itself was in the original sealed Google box. Honestly, I was a bit sceptical of TobyDeals at first after seeing some negative reviews, but my experience with them was nothing but positive. If you're having doubts and the product you want is too good to let go, just go for it and buy it!

  • Thumbnail
Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedGoogle Nest Hello
Dan
Dan
  • 2 reviews
  • 2 likes

Slow service and poor communication

published
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy M31
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Calos
CalosSouth East Queensland, QLD
  • 4 reviews

Samsung A10

published

The website is user friendly with hundreds of items and phones to choose from, and they post the items fast

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung A10 Mobile Phone
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The reviewer stated that an incentive was offered for this review

Tom
TomMetropolitan Adelaide, SA

Easy purchase

published

The deal was straight forward right from the beginning . I've find the phone that I was looking for ,this is not my first purchase from them . They got the best deals on the net .
Shipping was quick , received the item in about a week . I've been using it ever since with no issues.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Mi A2 Lite
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The reviewer stated that an incentive was offered for this review

Heng
HengSydney, NSW

Delivery time was excellent

published

Easy to find what I wanted Received the right product I wanted Good range and satisfied with the quality received.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLaser Unlocked Dual Sim Phone MOB-FP2G
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The reviewer stated that an incentive was offered for this review

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sura c.
sura c.Perth, WA

Good price

published

Found this website through Google recommendation. They have good prices, but there are also many negative reviews on the Internet. I was scepyicqal but decided to give it a try. About two weeks later I received my earphones, in good condition. I can't really complain. (By the way, I chose 'Insured Shipping Method' and that's about AU$1. It depends on your total price.) They don't provide tracking info, but the goods do seem to arrive. You get what you want for a lower price, but you may not get those local warranty, etc. You win some, you lose some.

Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Warren
WarrenSouth East Queensland, QLD
  • 3 reviews

Could not fault the service at any point

published

Website was easy to navigate, updates immediate and product arrived in Australia very quickly. It was well packed. Excellent service!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Great price, exactly what I wanted!

published

Very happy with my new camera lenses, and with the price I paid for them. Postage was very slow, but this is to be expected at the moment.

Product Quality
5/5
Shipping
3/5
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Page 1 of 10

Questions & Answers

Kitty
Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.
Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
SKN
SKN

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.
Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

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