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Toby Deals

Toby Deals (page 2 of 122)

4.1 from 2,440 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (1,991)
  • Return Claim MadeYes (138) · No (1,878)
  • Shipping
    4.2 (1,755)
  • Warranty Claim MadeYes (83) · No (1,911)
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Amanda

AmandaQueensland

Couldn't ask for more

published

Exactly as described.
Fast and secure shipping.
Easy to use website with a great range of products and great prices.
Perfect all round.
Thank you.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedHuawei Nova 5T
See all answers

The reviewer stated that an incentive was offered for this review

Nathan

NathanSouth East Queensland, QLD

  • 2 reviews

Not worth the hassel

published

Website states processing time three days. Waited 5 working days before emailing themg waiting another 5 working days for a response stating there was delays. Waited another 5 days then raised paypal ticket. Still no response through paypal or email. Esculated to a claim and paypal forced a refund.

Not worth saving 5%,

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Sean K

Sean KSydney, NSW

  • 3 reviews
  • 1 like

Order was cancelled after 3 weeks

published

Took the chance with this company because of the attractive prices.

Was sent 2 emails stating the order is being processed and dispatch would happen soon but 3 weeks later the order was cancelled by Toby Deals. Big waste of time. Not worth the ~$60 saving

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20 FE 128GB (5G)
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Robert W

Robert WWeston Creek 2611, ACT

  • 2 reviews

Absolutely useless

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Jay

JaySouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Very Poor Customer support. NO REPLY AT ALL.

published

I ordered a phone on 10th Dec and they have horrible software after adding Postcode of QLD it auto select NSW. From 11th onwards sent 4 emails and sent 2 messages on their chat and No reply. Today ie on 17th Dec a few hours back they sent the item and the State is NSW.
Very disappointed. I think we need a better law in Australia so companies who are running a business overseas must be made accountable.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
  • Verified customer

Very good, on time and able to do what is advertised...

published

Easy to find the product, generally a good range. Great prices for quality items. Very satisfied with the overall experience.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Tab 3 Lite
See all answers

The reviewer stated that an incentive was offered for this review

Carter S.

Carter S.Mid North Coast, NSW

  • 3 reviews
  • 2 likes
  • Verified customer

Great service, great prices and great products!

published

I recently bought a Google Nest Hello doorbell from TobyDeals and it came in excellent condition! It was thoughtfully wrapped in bubble wrap and other standard packaging and the doorbell itself was in the original sealed Google box. Honestly, I was a bit sceptical of TobyDeals at first after seeing some negative reviews, but my experience with them was nothing but positive. If you're having doubts and the product you want is too good to let go, just go for it and buy it!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedGoogle Nest Hello
See all answers
Lani

LaniPerth

  • 3 reviews

Not an English version

published

Ordered English version of snipperclips for a Christmas present and received something else (as pictured below)
Tried contacting Tobydeals a few days ago and have not had a response yet.
Maybe this will help my niece and nephew learn a new language!

The reviewer stated that an incentive was offered for this review

Disgusting company!

published

Ripped me off and refuse to return my faulty phone unless I pay more money! Never ever again! Stay away!!

Incentivised ReviewNo
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Xolin P.

Xolin P.South East Queensland, QLD

Not happy with the service at all

published

I brought a phone which was horrible and even after I did all the things they asked me to do and showed them video proof, I was still told to pay $104 to send it to them to look at and determine if it is faulty. I can't afford to waste more money for something they couldn't garauntee.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
See all answers
Maxim M.

Maxim M.Sydney, NSW

  • 2 reviews
  • 2 likes
  • Verified customer

SCAM! Where is my phone? TAUW380168383

published

Ordered Xiaomi Mi 10T Pro because it was cheaper than anywhere else.
It's been 9 days since then, I tried contacting them via email, another email, phone, another phone, comments, questions, reviews, nothing helps.
Escalating this through PayPal right now.
Don't risk buying anything here.
I thought it may take some time (like aliexpress) but the seller is not responsive at all.
Hope that I'll get my money back at least.
It should be banned from Google and PayPal.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Mi 10T pro
See all answers
Dan

Dan

  • 2 reviews
  • 2 likes

Slow service and poor communication

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy M31
See all answers
Dagabix

Dagabix

  • 6 reviews
  • 3 likes

Lower expectations required

published
Incentivised ReviewNo
Calos

CalosSouth East Queensland, QLD

  • 4 reviews

Samsung A10

published

The website is user friendly with hundreds of items and phones to choose from, and they post the items fast

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung A10 Mobile Phone
See all answers

The reviewer stated that an incentive was offered for this review

Gaz

Gaz

  • 10 reviews
  • 13 likes

If you are in Australia don't buy from them!

published

They give you a vietnamese phone, with ridiculous chargers, I cannot use due to the ridiculous apps in vietnamese that cannot be removed - utterly useless with no assistance to rectify. Don't BUY FROM HERE

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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ET can't phone home! BUYER BEWARE!!!

published

I purchased a Galaxy S20FE on 25th November and my order still has not been processed. I have contacted Toby Deals several times via email and received the same automated reply each time:

" I am sorry to inform you that there has been a delay in the processing of your order"

It is now nearly three weeks since my purchase and the item has still not been shipped
I smell a rat!
Buyer beware!!

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20 FE
See all answers

excellent

published

it was easy to find product and many range to choose
product the one i ordeded was good condition arrive on time

Incentivised ReviewNo
Tom

TomMetropolitan Adelaide, SA

Easy purchase

published

The deal was straight forward right from the beginning . I've find the phone that I was looking for ,this is not my first purchase from them . They got the best deals on the net .
Shipping was quick , received the item in about a week . I've been using it ever since with no issues.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Mi A2 Lite
See all answers

The reviewer stated that an incentive was offered for this review

Heng

HengSydney, NSW

Delivery time was excellent

published

Easy to find what I wanted Received the right product I wanted Good range and satisfied with the quality received.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLaser Unlocked Dual Sim Phone MOB-FP2G
See all answers

The reviewer stated that an incentive was offered for this review

  • Verified customer

THE WORST COMPANY IN THE WORLD!!

published

Hi bought a phone Friday 5 dec.
I chose the fastest delivery because I need it ASAP (3/5 word days)
I’m still waiting the product and also I’m waiting an answer to my 3 mails I send to this company.
They’re really unprofessional, treat them customer like poo poo and I read around a bunch of reviews and to many people happened the same stuff...
Fortunately I paid by PayPal son now I start the refund procedure.
AVOID THIS TERRIBLE COMPANY!

Product Quality
Shipping
Incentivised ReviewNo
Warranty Claim MadeNo
Product PurchasedOnePlus Nord
See all answers
Page 2 of 122
See all Toby Deals reviews

Questions & Answers

Kitty

Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.

Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
Sean K
Sean K

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.

Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

Get an answer from our members and Toby Deals representatives

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