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Toby Deals (page 2 of 96)
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Carter S.Mid North Coast, NSW
- 3 reviews
- 2 likes
- Verified customer
Great service, great prices and great products!
I recently bought a Google Nest Hello doorbell from TobyDeals and it came in excellent condition! It was thoughtfully wrapped in bubble wrap and other standard packaging and the doorbell itself was in the original sealed Google box. Honestly, I was a bit sceptical of TobyDeals at first after seeing some negative reviews, but my experience with them was nothing but positive. If you're having doubts and the product you want is too good to let go, just go for it and buy it!
Maxim M.Sydney, NSW
- 2 reviews
- 2 likes
- Verified customer
SCAM! Where is my phone? TAUW380168383
Ordered Xiaomi Mi 10T Pro because it was cheaper than anywhere else.
It's been 9 days since then, I tried contacting them via email, another email, phone, another phone, comments, questions, reviews, nothing helps.
Escalating this through PayPal right now.
Don't risk buying anything here.
I thought it may take some time (like aliexpress) but the seller is not responsive at all.
Hope that I'll get my money back at least.
It should be banned from Google and PayPal.
Dan
- 2 reviews
- 2 likes
Slow service and poor communication
I've used this company a few times. The first was great - item arrived quickly and with no issues. The second time it seemed like nothing was happening, but after a few emails went without a response I received notification that the order had been processed and was on its way, and the order arrived later than expected, but in good condition. The most recent time, I purchased a phone from them, received an email saying that the order was processing almost immediately, waited 9 days, nothing further, contacted them for order status, no respons...
Read moree, waited a few days, contacted them again, no response, waited a few days, contacted them again, no response. It's now been 16 days since I paid for the goods - and there's been no response from them at all, so now I have to try to get a refund through Paypal - and I won't be able to get the order filled before Christmas. I wouldn't use them again - yes they have good prices on certain items, but I wish I'd paid a bit more to ensure that the product actually turned up or to buy off a company that actually responds to enquiries. PS - if you look the 5 star reviews on the website - you'll see that lots of them are incentivised, which falsely inflates their overall rating. Buyer beware!Find out how Toby Deals compares to other Electronics & Computing Shops
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CalosSouth East Queensland, QLD
- 4 reviews
Samsung A10
The website is user friendly with hundreds of items and phones to choose from, and they post the items fast
The reviewer stated that an incentive was offered for this review
Gaz
- 10 reviews
- 13 likes
If you are in Australia don't buy from them!
They give you a vietnamese phone, with ridiculous chargers, I cannot use due to the ridiculous apps in vietnamese that cannot be removed - utterly useless with no assistance to rectify. Don't BUY FROM HERE
ET can't phone home! BUYER BEWARE!!!
I purchased a Galaxy S20FE on 25th November and my order still has not been processed. I have contacted Toby Deals several times via email and received the same automated reply each time:
" I am sorry to inform you that there has been a delay in the processing of your order"
It is now nearly three weeks since my purchase and the item has still not been shipped
I smell a rat!
Buyer beware!!
TomMetropolitan Adelaide, SA
Easy purchase
The deal was straight forward right from the beginning . I've find the phone that I was looking for ,this is not my first purchase from them . They got the best deals on the net .
Shipping was quick , received the item in about a week . I've been using it ever since with no issues.
The reviewer stated that an incentive was offered for this review
HengSydney, NSW
Delivery time was excellent
Easy to find what I wanted Received the right product I wanted Good range and satisfied with the quality received.
The reviewer stated that an incentive was offered for this review
- Verified customer
THE WORST COMPANY IN THE WORLD!!
Hi bought a phone Friday 5 dec.
I chose the fastest delivery because I need it ASAP (3/5 word days)
I’m still waiting the product and also I’m waiting an answer to my 3 mails I send to this company.
They’re really unprofessional, treat them customer like poo poo and I read around a bunch of reviews and to many people happened the same stuff...
Fortunately I paid by PayPal son now I start the refund procedure.
AVOID THIS TERRIBLE COMPANY!
Find out how Toby Deals compares to other Electronics & Computing Shops
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Niraj G
- 2 reviews
- 4 likes
- Verified customer
AVOID ! Beware with them
Don’t purchase if you want hassle free purchase. I saw good deal and purchase DJI Pocket 2 which never got shipped- Finally I got reply after multiple emails/chat inquiries that they are waiting for new arrival in a week time. I got lucky to get refunds after few weeks from PayPal claim.
sura c.Perth, WA
Good price
Found this website through Google recommendation. They have good prices, but there are also many negative reviews on the Internet. I was scepyicqal but decided to give it a try. About two weeks later I received my earphones, in good condition. I can't really complain. (By the way, I chose 'Insured Shipping Method' and that's about AU$1. It depends on your total price.) They don't provide tracking info, but the goods do seem to arrive. You get what you want for a lower price, but you may not get those local warranty, etc. You win some, you lose some.
The reviewer stated that an incentive was offered for this review
WarrenSouth East Queensland, QLD
- 3 reviews
Could not fault the service at any point
Website was easy to navigate, updates immediate and product arrived in Australia very quickly. It was well packed. Excellent service!
Derek H.Greater Melbourne (Outer), VIC
- Verified customer
Terrible service, buyer beware
Ordered a phone with these guys which was listed as “in stock”. 17 days later, it hasn’t even left Hong Kong! Contacted their customer service via email (no phone number, what a surprise!!) and found them both unresponsive and unhelpful when they did respond. I would never order anything from these guys again as it is worth paying more and getting the necessary service.
Austin R.Perth, WA
- Verified customer
If you are looking at buying camera gear from TobyDeals, save the extra $$ and shop elsewhere.
Item was purchased on 29/11 (Lens for a Sony Camera) with the top end shipping so that I could hopefully score it before christmas. Item was on processing for a full week before I sent enquiries to ask what is the hold up, to no response. I then took to reading the reviews for TobyDeals and realised that I should probably look to these places more frequently before splashing $700+ on items. After 7 business days of no response and still no sign of the item being shipped, I raised a paypal dispute and of course moments later, I get the generic "...
Read moreSorry about the delay, we'll ship it as fast as we can" response. I asked for a personal response from a human and got nothing so after another 3-4 business day wait of no action, I escalated the paypal dispute and within 2 business days, a refund is apparently being processed. So in summary, going off the reviews that I read and now my experience, this company is very sketchy, avoid at all costs... I'll save up the extra $250 and shop at a camera store that actually possesses stock! At no point did I get a genuine response from this company to discuss the processing delays with this lens.Great price, exactly what I wanted!
Very happy with my new camera lenses, and with the price I paid for them. Postage was very slow, but this is to be expected at the moment.
The reviewer stated that an incentive was offered for this review
Find out how Toby Deals compares to other Electronics & Computing Shops
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Robert C.Greater Melbourne (Inner), VIC
- Verified customer
Got what I did order and the price was almost half of any other retailer... very happy
best price around, did not have any problems and have nothing to complaint about., I was hesitant to place my order because the price was so good but TOBY DEALS come through with flying colours...
VERY HAPPY...!!!... I recommend it to everyone... give it a go and find out for yourself
Dhanunjaya d.Greater Melbourne (Outer), VIC
- Verified customer
These guys are scammers and don’t believe them
I ordered a xiomi mi 10t on 27th nov an I got an email to say my order will be processed in 72 hours and no email or anything for one week then I contacted them but no reply and then googled to see if they are genuine but it seems to be not and I sent an email saying I will raise with PayPal for refund of the money and then I got an email with sorry for the late response and my order will dispatch in 48 hours.
Then I got another email in 24 hours saying my order is collected by courier but can’t provide tracking no as the courier service can...
Read more only provide tracking no once it is proceeded which was very suspicious and I have raised a case with PayPal and luck enough I got my refund from them in 5 working days Please stay away from this websiteAuthentic product for a very competitive price. I'm very happy with my purchase.
It was very easy to navigate around the online store. I was able to find what I needed very quickly. I'm very satisfied with the quality of the product I bought. It was authentic and had a goos price.
The reviewer stated that an incentive was offered for this review
Philip Y.Greater Melbourne (Inner), VIC
One product 5 star the other 0 stars
Ordered a galaxy s20+ and a note 20 ultra. The s20+ arrived within a week. The note 20 ultra sold to me as in stock was eventually a cancelled order as no stock.
The reviewer stated that an incentive was offered for this review
Shrinivas K.Greater Melbourne (Outer), VIC
- Verified customer
Delivered as promised
Ordering was easy, delivery was on time, tracking was no problem, support was excellent for this order. Hope the same continues for future orders also.
The reviewer stated that an incentive was offered for this review
Questions & Answers
Kittyasked
I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?
1 answer
It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.
Gulzar R.asked
I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .
3 answers
I emailed their support email but only got a response 4 days later.
They can be a bit slow with the dispatching and replying to emails but you will receive your phone.
Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them
Maxim M.asked
Where is my phone? TAUW380168383
12 answers
It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).
Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!
Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.
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