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Toby Deals

Toby Deals (page 2 of 96)

4.1 from 2,446 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (1,663)
  • Return Claim MadeYes (65) · No (1,681)
  • Shipping
    4.3 (1,492)
  • Warranty Claim MadeYes · No (1,911)
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Carter S.

Carter S.Mid North Coast, NSW

  • 3 reviews
  • 2 likes
  • Verified customer

Great service, great prices and great products!

published

I recently bought a Google Nest Hello doorbell from TobyDeals and it came in excellent condition! It was thoughtfully wrapped in bubble wrap and other standard packaging and the doorbell itself was in the original sealed Google box. Honestly, I was a bit sceptical of TobyDeals at first after seeing some negative reviews, but my experience with them was nothing but positive. If you're having doubts and the product you want is too good to let go, just go for it and buy it!

  • Thumbnail
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedGoogle Nest Hello
Maxim M.

Maxim M.Sydney, NSW

  • 2 reviews
  • 2 likes
  • Verified customer

SCAM! Where is my phone? TAUW380168383

published

Ordered Xiaomi Mi 10T Pro because it was cheaper than anywhere else.
It's been 9 days since then, I tried contacting them via email, another email, phone, another phone, comments, questions, reviews, nothing helps.
Escalating this through PayPal right now.
Don't risk buying anything here.
I thought it may take some time (like aliexpress) but the seller is not responsive at all.
Hope that I'll get my money back at least.
It should be banned from Google and PayPal.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Mi 10T pro
Dan

Dan

  • 2 reviews
  • 2 likes

Slow service and poor communication

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy M31
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Calos

CalosSouth East Queensland, QLD

  • 4 reviews

Samsung A10

published

The website is user friendly with hundreds of items and phones to choose from, and they post the items fast

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung A10 Mobile Phone

The reviewer stated that an incentive was offered for this review

Gaz

Gaz

  • 10 reviews
  • 13 likes

If you are in Australia don't buy from them!

published

They give you a vietnamese phone, with ridiculous chargers, I cannot use due to the ridiculous apps in vietnamese that cannot be removed - utterly useless with no assistance to rectify. Don't BUY FROM HERE

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

ET can't phone home! BUYER BEWARE!!!

published

I purchased a Galaxy S20FE on 25th November and my order still has not been processed. I have contacted Toby Deals several times via email and received the same automated reply each time:

" I am sorry to inform you that there has been a delay in the processing of your order"

It is now nearly three weeks since my purchase and the item has still not been shipped
I smell a rat!
Buyer beware!!

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20 FE
Tom

TomMetropolitan Adelaide, SA

Easy purchase

published

The deal was straight forward right from the beginning . I've find the phone that I was looking for ,this is not my first purchase from them . They got the best deals on the net .
Shipping was quick , received the item in about a week . I've been using it ever since with no issues.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Mi A2 Lite

The reviewer stated that an incentive was offered for this review

Heng

HengSydney, NSW

Delivery time was excellent

published

Easy to find what I wanted Received the right product I wanted Good range and satisfied with the quality received.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLaser Unlocked Dual Sim Phone MOB-FP2G

The reviewer stated that an incentive was offered for this review

  • Verified customer

THE WORST COMPANY IN THE WORLD!!

published

Hi bought a phone Friday 5 dec.
I chose the fastest delivery because I need it ASAP (3/5 word days)
I’m still waiting the product and also I’m waiting an answer to my 3 mails I send to this company.
They’re really unprofessional, treat them customer like poo poo and I read around a bunch of reviews and to many people happened the same stuff...
Fortunately I paid by PayPal son now I start the refund procedure.
AVOID THIS TERRIBLE COMPANY!

Product Quality
Shipping
Incentivised ReviewNo
Warranty Claim MadeNo
Product PurchasedOnePlus Nord
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Niraj G

Niraj G

  • 2 reviews
  • 4 likes
  • Verified customer

AVOID ! Beware with them

published

Don’t purchase if you want hassle free purchase. I saw good deal and purchase DJI Pocket 2 which never got shipped- Finally I got reply after multiple emails/chat inquiries that they are waiting for new arrival in a week time. I got lucky to get refunds after few weeks from PayPal claim.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedDJI pocket 2
sura c.

sura c.Perth, WA

Good price

published

Found this website through Google recommendation. They have good prices, but there are also many negative reviews on the Internet. I was scepyicqal but decided to give it a try. About two weeks later I received my earphones, in good condition. I can't really complain. (By the way, I chose 'Insured Shipping Method' and that's about AU$1. It depends on your total price.) They don't provide tracking info, but the goods do seem to arrive. You get what you want for a lower price, but you may not get those local warranty, etc. You win some, you lose some.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Warren

WarrenSouth East Queensland, QLD

  • 3 reviews

Could not fault the service at any point

published

Website was easy to navigate, updates immediate and product arrived in Australia very quickly. It was well packed. Excellent service!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Derek H.

Derek H.Greater Melbourne (Outer), VIC

  • Verified customer

Terrible service, buyer beware

published

Ordered a phone with these guys which was listed as “in stock”. 17 days later, it hasn’t even left Hong Kong! Contacted their customer service via email (no phone number, what a surprise!!) and found them both unresponsive and unhelpful when they did respond. I would never order anything from these guys again as it is worth paying more and getting the necessary service.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20 128GB (4G)
Austin R.

Austin R.Perth, WA

  • Verified customer

If you are looking at buying camera gear from TobyDeals, save the extra $$ and shop elsewhere.

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo

Great price, exactly what I wanted!

published

Very happy with my new camera lenses, and with the price I paid for them. Postage was very slow, but this is to be expected at the moment.

Product Quality
Shipping
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Robert C.

Robert C.Greater Melbourne (Inner), VIC

  • Verified customer

Got what I did order and the price was almost half of any other retailer... very happy

published

best price around, did not have any problems and have nothing to complaint about., I was hesitant to place my order because the price was so good but TOBY DEALS come through with flying colours...
VERY HAPPY...!!!... I recommend it to everyone... give it a go and find out for yourself

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A31
Dhanunjaya d.

Dhanunjaya d.Greater Melbourne (Outer), VIC

  • Verified customer

These guys are scammers and don’t believe them

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Mi 10

Authentic product for a very competitive price. I'm very happy with my purchase.

published

It was very easy to navigate around the online store. I was able to find what I needed very quickly. I'm very satisfied with the quality of the product I bought. It was authentic and had a goos price.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple Airpods 2nd Gen

The reviewer stated that an incentive was offered for this review

Philip Y.

Philip Y.Greater Melbourne (Inner), VIC

One product 5 star the other 0 stars

published

Ordered a galaxy s20+ and a note 20 ultra. The s20+ arrived within a week. The note 20 ultra sold to me as in stock was eventually a cancelled order as no stock.

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20 128GB (4G)

The reviewer stated that an incentive was offered for this review

Shrinivas K.

Shrinivas K.Greater Melbourne (Outer), VIC

  • Verified customer

Delivered as promised

published

Ordering was easy, delivery was on time, tracking was no problem, support was excellent for this order. Hope the same continues for future orders also.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Page 2 of 96
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Questions & Answers

Kitty

Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.

Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
Sean K
Sean K

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.

Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

Get an answer from our members and Toby Deals representatives

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