?
? !
1 photo
Toby Deals

Toby Deals (page 2 of 3)

4.1 from 2,450 reviews · View Statistics

Reviews

  • Product Quality
    1.2 (31)
  • Return Claim MadeYes (42) · No
  • Shipping
    1.9 (22)
  • Warranty Claim MadeYes · No (42)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
Stasha .c

Stasha .cKatherine, NT

  • 2 reviews
  • 1 like
  • Verified

Disappointed, feel like I've been robbed

published

Unsatisfied.
Bought a $500 galaxy and it's no good.
Can't get in contact to try get it replaced.
Very upset about the phone and the service
I'm not sure if I'll ever get my money back or have it replaced as I can not get in contact with tobydeals. Sent emails and no reply.
Soo disappointed and will never use this service again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A5 2nd Generation (2017)
Similar opinion? Write a review on ProductReview.com.au!
Allan

AllanPerth, WA

Poor customer service

published

Wasted a month waiting for my mobile phone. They did not answer any or my emails and I had to get PayPal to intercede on my behalf. Poor customer service

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedMay 2020
Similar opinion? Write a review on ProductReview.com.au!
Skyekatz

SkyekatzSydney, NSW

took so long foreign product

published

Finally received my tablet after one month only to find it has come from Hong Kong and not even Australian power connector oh they do send adaptor, have not opened it as I will not be happy now I will have to send back to Hong Kong at a cost of $36 so have not saved any money and had to wait so dissapointed hopefully they will pay for shipping for me have emailed them

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Tab 10.1
Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

Find out how Toby Deals compares to other Electronics & Computing Shops

Know better, choose better.

Compare all
Pellis

PellisGreater Melbourne (Inner), VIC

  • 3 reviews

Minus Rating!

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Buds
Similar opinion? Write a review on ProductReview.com.au!
Tony

TonyRedlands

  • 2 reviews
  • 1 like

Samsung Galaxy Ear Buds

published

Worked well for 2 months only. Have been trying to return for 3 months but keep getting the run around. Trying to get a return address is like trying to get blood from a stone. They keep telling me to test my item. Terrible after sales service.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
declan

declanmelbourne

  • 2 reviews
  • 1 like
  • Verified

They don't work

published

Received headphones. Charged them. They didn't turn on.
Checked online support and how to videos. Followed instructions and they do not switch on.
Have emailed Toby Deals support and not heard anything.
Jabra Support however replied to me within 24 hours.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Order Not Sent, Refuses to refund after 2 months!

published

I ordered a pair of Samsung Galaxy air buds. The parcel tracking number was invalid. The order never arrived and after 2.5 months I still chasing to get my money back.

Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
jon

jonGippsland, VIC

  • 2 reviews
  • 1 like

Dangerous and unresponsive

published
  • Thumbnail
  • Thumbnail
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product Purchasedstick vacuum
Similar opinion? Write a review on ProductReview.com.au!

Phone delivered dead!

published

I thoughy everything went smoothly until my Xiaomi Redmi 6 phone arrived already dead. No reponse to power switch button or to charging. I just claimed return and will note later how it went.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

Find out how Toby Deals compares to other Electronics & Computing Shops

Know better, choose better.

Compare all

Dishonest Merchant. False Advertising.

published

Dishonest Merchant. False Advertising.. I purchased Xiaomi Mi 9T on Dec 18 w/ insured priority shipping. No shipping confirmation. I asked on Dec 20. They said it is out of stock even though the website says otherwise. No news by Mon, Dec 23. I followed up, worried about my item, and they said “we are currently awaiting for our supplier to update us on when [your item] will be delivered into our warehouse. We hope to know by end of this week." IRRESPONSIBLE. I decided to cancel and get a refund, but Paypal's conversion fee means I lose NZD 24 and Tobydealsau doesn’t want to be responsible. BE CAREFUL.

Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedXiaomi Mi 9T
Similar opinion? Write a review on ProductReview.com.au!

Stay Away - These Guys Are Frauds

published

I purchased a V11 dyson vacuum. Soon after i received it it broke down. I, returned it using their RMA process and they said they received it in october. 2 months later they say that it was not the vacuum that they sold me and refuse to do anything.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
ccifbonjovi

ccifbonjoviBENTLEIGH EAST

  • 9 reviews
  • 8 likes

Do not buy anything from toby deals

published

I've placed an order on 9 Nov 2019, I waited for a few days and didn't receive anything response from Tobydeal. Sent an email on 14 Nov and said my order is not of stock due to high demand.
But I've found out they are still selling online and said in stock.
Do not trust Tobydeal, and I will never buy from them, wasting your time and honestly, I don't even know what they are thinking.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Kym O.

Kym O.South East Queensland, QLD

Poor after sales service

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Worst company ever

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
SueInTheCity

SueInTheCitySouth East Queensland, QLD

  • 3 reviews
  • 1 like

Package missing. Won't refund.

published

Ordered over 2 weeks ago. Package lost in transit. I've requested a refund but been refused. Told to wait 1-2 week while they investigate. I'd just like my money back.

Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Tab 10.1
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Electronics & Computing Shops

Find out how Toby Deals compares to other Electronics & Computing Shops

Know better, choose better.

Compare all

Yikes

published

Product quality was subpar, the item stopped working very quickly and when I reached out to the company they accused me of breaking it, and told me I would have to cover the shipping and replacement of their faulty item. Would not recommend even to my worst enemy.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Avoid this online seller at all costs

published

Avoid this online seller at all costs - if you have any issues they will not accept returns
I googled XQD card and tobydeals add for SXDC card with identical image came up. Return not accepted for honest mistake

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Ross Kilpatrick

Ross KilpatrickSydney, NSW

Could not obtain feedback regarding the WRONG product sent to me. I was disappointed with the flow of emails.

published

I want to return and exchange the CompactFlash card for SanDisk Extreme 32 GB SD card. After numerous requests to Toby Deals with No ACTION. Now you advise I'm past the cut off time. Not my cut off time!

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
1 comment
Ross Kilpatrick
Ross Kilpatrick

That is NOT MY profile image above my name. Why did you use this car?

Similar opinion? Write a review on ProductReview.com.au!
Ben Schroeder

Ben SchroederSouth East Queensland, QLD

  • 5 reviews
  • 3 likes
  • Verified

This is NOT an AUSTRALIAN company

published
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Tommy

Tommy

  • 4 reviews
  • 9 likes
  • Verified

Brought a 200 dollar charger I cant use.

published

I have no issues with the price. Shipping or the item itself. It just arrived with a us plug. I've made several attempts to get it changed and they just keep telling me to get an adapter. If it was stated in the ad that it was a us plug item I wouldn't of bought it.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Page 2 of 3
See all Toby Deals reviews

Questions & Answers

Kitty

Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.

Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
Sean K
Sean K

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.

Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

See all Toby Deals questions

Get an answer from our members and Toby Deals representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.