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Toby Deals

Toby Deals (page 2 of 14)

4.1 from 2,450 reviews · View Statistics

Reviews

  • Product Quality
    4.4 (234)
  • Return Claim MadeYes (6) · No (243)
  • Shipping
    3.9 (205)
  • Warranty Claim MadeYes · No (268)
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Marcus

MarcusMetropolitan Adelaide, SA

Xiaomi Phone Mi10

published

Happy with delivery time but not entirely happy with product. Appearance of some apps is very different to my old phone, some of it off-putting. Screen time out is far too short and cannot be adjusted. There is nowhere in Australia to phone for help, I managed to email Xiaomi Australia but they say that you are not an authorised dealer for Xiaomi phones, therefore cannot help me, they even suggested that you have sold me an imitation phone (I know that they exist but please confirm to me that this is genuine???). Please respond, thank you Marcus Streckeisen

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Guy P

Guy PSydney, NSW

  • 3 reviews

Good shopping experience :)

published

Toby's had the binoculars I wanted at the best online price I could find - significantly cheaper than anyone else. Received the order within a week and it arrived in good condition.
Thanks!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedBinoculars
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The reviewer stated that an incentive was offered for this review

Arrived early and in excellent condition

published

The new lens for my camera arrived about a week earlier than promised. It was well packed and arrived in excellent condition. The person who delivered it was courteous.
Thanks.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedTamron 16-300mm lens for Canon camera
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The reviewer stated that an incentive was offered for this review

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Shay

ShayCanberra 2600, ACT

  • 2 reviews

All good

published

I ordered a phone and it took almost two weeks to arrive, but it arrived to my door without any problems, I received emails with updates about the delivery along the way. I'm very happy as the phone works well, it came with a euro plug but they also provide an aus power adaptor.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Henley

HenleyGreater Melbourne (Outer), VIC

Good service

published

No problem ordering and receiving 2 lenses from Tobydealsau. The shippings was quicker than I expected. Great price. I have no problem with those lenses I received. Good packing and all with original boxes. Recommended.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Pradeep Kashyap

Pradeep KashyapSouthwest, VIC

Fast delivery

published

Delivery was quick. Didn't expect such service during the pandemic! The phone is brand new and I even got an adapter for the Australian sockets. That wasn't expected either. Overall satisfied!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Poco F2 Pro
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The reviewer stated that an incentive was offered for this review

Jiv J.

Jiv J.Richmond-Tweed, NSW

good phone, slow delivery

published

phone works great. delivery was slow, because i was in a rural area. it was worth the wait though. happy customer

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedOneplus 8 Pro IN2020 5G 8GB/128GB Dual Sim - Green (CN Ver. with flashed OS)
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The reviewer stated that an incentive was offered for this review

FAn H.

FAn H.Greater Melbourne (Metropolitan), VIC

Good service will purchase again

published

Ordered iPod pro, received in about 1 week. Updated freight details. Owed Replied inquiries. Recommended! Will purchase again. But the only communication was email. No Facebook or online chat options

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedApple AirPods Pro
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The reviewer stated that an incentive was offered for this review

Frank C.

Frank C.South West, WA

  • 4 reviews
  • 2 likes
  • Verified

Good product, good delivery overall

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Well Informed Process

published

I was a little dubious, given the great price compared to other sites. I ordered, was well informed of the state of my order, and received my purchase within a week. I'll use Tobydeals again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Zac

ZacGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Item still not recieved, Support not responding.

published

My item has been stuck shipping for over 2 weeks now, no movement or updates.
TobyDealsAU support ignore my emails and calls and I have had no response or assistance.
Not impressed.
Item was allegedly sent with DPEX which has TERRIBLE shipping reviews online.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple AirPods Pro
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Legit products bad customer service

published

Products are legitimate and great, the problem is their communication. I paid for express delivery - it was exactly the same as regular postage. Also when their items aren't in stock they don't show that, they let you buy it and wait. Once get ask them when it will actually be sent they auto reply with a generic message, if you follow up on that and ask again you wait a few days and get the same generic message. DON'T PAT FOR EXPRESS - it makes no difference. After saying all of this I do recommend them for their products, not the swrvice

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

KevC

KevC

  • 3 reviews
  • 2 likes

Tobydeals are O. K.

published

Tobydeals can be efficient, cheap and speedy, if they have your product in stock. But they are very poor communicators and rarely answer emails so it is not possible to check.
Postage is free and high premium. My purchase came in a factory sealed box. They offered additional discount when the item sat in my inbox for a few days. They don't like gst and I don't either on low value imported goods.

So buy cheap. Get it fast. But Don't presume the warranty will be honoured.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedFujifilm Camera
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The reviewer stated that an incentive was offered for this review

Dick

DickSouth East Queensland, QLD

  • 11 reviews
  • 9 likes

Better than expected

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Poco F2 Pro 128GB
Similar opinion? Write a review on ProductReview.com.au!
Gurpreet Singh S.

Gurpreet Singh S.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified

So slow for despatch and delivery.

published

My first experience is really bad with them. Firstly they aren’t not operating from Aust but they are using AU with their name to trick people. Item I have ordered on 14th Sep and Now 14 days past and they say item in transition and on the way to your country. Still no tracking number or any sign of its coming next 10 days to me . Price is good but delays are way too longer. I wouldn’t buy again from them.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Poco F2 Pro 128GB
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Anonymous

AnonymousPerth, WA

  • 2 reviews
  • 2 likes

Order arrived on time and correct

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Y.Y.Y

Y.Y.YRichmond-Tweed, NSW

  • Verified

Good price

published

I bought a soundcore Liverty air2. It was cheaper than anywhere else. Products are great. They from China. Shipping are faster than I thought in this Covid-19 time. I would recommend.

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedSoundcore liverty
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The reviewer stated that an incentive was offered for this review

unbiased review

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS ROG Phone 3
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Paul

Paul

  • 3 reviews
  • 2 likes

Finally received item from Toby Deals - better late than never

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Its the real deal!

published

It came within two weeks and I didnt even have to apply for fast shipping. The site is good but you do have to have the insurance when buying. And it uses pay pal.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Page 2 of 14
See all Toby Deals reviews

Questions & Answers

Kitty

Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.

Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
Sean K
Sean K

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.

Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

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