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Toby Deals

Toby Deals (page 2 of 94)

4.1 from 2,446 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (1,645)
  • Return Claim MadeYes · No (1,879)
  • Shipping
    4.4 (1,453)
  • Warranty Claim MadeYes (24) · No (1,681)
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Calos

CalosSouth East Queensland, QLD

  • 4 reviews

Samsung A10

published

The website is user friendly with hundreds of items and phones to choose from, and they post the items fast

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung A10 Mobile Phone

The reviewer stated that an incentive was offered for this review

Gaz

Gaz

  • 10 reviews
  • 13 likes

If you are in Australia don't buy from them!

published

They give you a vietnamese phone, with ridiculous chargers, I cannot use due to the ridiculous apps in vietnamese that cannot be removed - utterly useless with no assistance to rectify. Don't BUY FROM HERE

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

ET can't phone home! BUYER BEWARE!!!

published

I purchased a Galaxy S20FE on 25th November and my order still has not been processed. I have contacted Toby Deals several times via email and received the same automated reply each time:

" I am sorry to inform you that there has been a delay in the processing of your order"

It is now nearly three weeks since my purchase and the item has still not been shipped
I smell a rat!
Buyer beware!!

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20 FE
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Tom

TomMetropolitan Adelaide, SA

Easy purchase

published

The deal was straight forward right from the beginning . I've find the phone that I was looking for ,this is not my first purchase from them . They got the best deals on the net .
Shipping was quick , received the item in about a week . I've been using it ever since with no issues.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Mi A2 Lite

The reviewer stated that an incentive was offered for this review

Heng

HengSydney, NSW

Delivery time was excellent

published

Easy to find what I wanted Received the right product I wanted Good range and satisfied with the quality received.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLaser Unlocked Dual Sim Phone MOB-FP2G

The reviewer stated that an incentive was offered for this review

Niraj G

Niraj G

  • 2 reviews
  • 4 likes
  • Verified customer

AVOID ! Beware with them

published

Don’t purchase if you want hassle free purchase. I saw good deal and purchase DJI Pocket 2 which never got shipped- Finally I got reply after multiple emails/chat inquiries that they are waiting for new arrival in a week time. I got lucky to get refunds after few weeks from PayPal claim.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedDJI pocket 2
sura c.

sura c.Perth, WA

Good price

published

Found this website through Google recommendation. They have good prices, but there are also many negative reviews on the Internet. I was scepyicqal but decided to give it a try. About two weeks later I received my earphones, in good condition. I can't really complain. (By the way, I chose 'Insured Shipping Method' and that's about AU$1. It depends on your total price.) They don't provide tracking info, but the goods do seem to arrive. You get what you want for a lower price, but you may not get those local warranty, etc. You win some, you lose some.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Warren

WarrenSouth East Queensland, QLD

  • 3 reviews

Could not fault the service at any point

published

Website was easy to navigate, updates immediate and product arrived in Australia very quickly. It was well packed. Excellent service!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Derek H.

Derek H.Greater Melbourne (Outer), VIC

  • Verified customer

Terrible service, buyer beware

published

Ordered a phone with these guys which was listed as “in stock”. 17 days later, it hasn’t even left Hong Kong! Contacted their customer service via email (no phone number, what a surprise!!) and found them both unresponsive and unhelpful when they did respond. I would never order anything from these guys again as it is worth paying more and getting the necessary service.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S20 128GB (4G)
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Robert C.

Robert C.Greater Melbourne (Inner), VIC

  • Verified customer

Got what I did order and the price was almost half of any other retailer... very happy

published

best price around, did not have any problems and have nothing to complaint about., I was hesitant to place my order because the price was so good but TOBY DEALS come through with flying colours...
VERY HAPPY...!!!... I recommend it to everyone... give it a go and find out for yourself

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A31
Dhanunjaya d.

Dhanunjaya d.Greater Melbourne (Outer), VIC

  • Verified customer

These guys are scammers and don’t believe them

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Mi 10
Justin V.

Justin V.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Lucky i paid with Paypal, my case was just closed in my favour today

published

If like filing dispute with Paypal, then buy from dodgy Toby deals. You just need to wait 20 days to get your money back. Also I tried to call their HK phone numbers with no luck, then I tried to email and that took a week to get auto response from them.

Incentivised ReviewNo
Return Claim MadeNo
Product PurchasedSamsung Galaxy Tab 3 8-inch

Authentic product for a very competitive price. I'm very happy with my purchase.

published

It was very easy to navigate around the online store. I was able to find what I needed very quickly. I'm very satisfied with the quality of the product I bought. It was authentic and had a goos price.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple Airpods 2nd Gen

The reviewer stated that an incentive was offered for this review

Michael K.

Michael K.Greater Melbourne (Metropolitan), VIC

Quick Delivery

published

Really happy with my experience with Tobys. Website easy to navigate and item was delivered quickly. Will definitely use again.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Shrinivas K.

Shrinivas K.Greater Melbourne (Outer), VIC

  • Verified customer

Delivered as promised

published

Ordering was easy, delivery was on time, tracking was no problem, support was excellent for this order. Hope the same continues for future orders also.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Electronics & Computing Shops

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Sandie

Sandie

  • 2 reviews
  • 6 likes

could afford to really upgrade my mobile at that price

published

Got what I ordered at a great price (lower than any where else)and was delivered quite quickly considering the COVID delays.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A51
Richardhr

RichardhrSydney, NSW

  • 3 reviews

Game changing tech

published

I wasn’t sure about the in ear noise canceling before I bought these AirPods, but wow, they are so good!
The site was easy to navigate and the headphones were delivered quickly

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Mr Shopper

Mr ShopperMelbourne

  • 3 reviews
  • 14 likes

Watch arrives in two weeks. Not bad.

published

After placing order, just realised company is HK based, wish it is stated on the website. Read other comments and worried my money is wasted. In fact, my order went through smoothly. Shipment details received in two days from order placement. As soon as tracking number is available, it can be tracked via Toll AU website. My watch arrives in two week. Inspected the package and it was perfect genuine good. My overall experience was positive.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Christine Noble

Christine NobleCentral, SA

ecstatic with my phone

published

Navigating the store was super easy and I found the phone I wanted straight away
The range of products was really good I had lots of choice as to what I wanted and the information about the product was very informative and accurate
The quality is very high there were no scratches or chips on the product that I bought

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A21s

The reviewer stated that an incentive was offered for this review

Mark H.

Mark H.Greater Melbourne (Inner), VIC

Scam company

published

Ordered some ear buds on 27th nov. received email on the 28th saying item picked and ready for shipping. 11 days later nothing from them at all. Sent 4 emails asking for an update No reply at all. There is no contact details like phone number or nothing. Just an email address.

BUYER BEWHERE in Australia.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple AirPods Pro
Page 2 of 94
See all Toby Deals reviews

Questions & Answers

Kitty

Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.

Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
Sean K
Sean K

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.

Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

Get an answer from our members and Toby Deals representatives

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