- Sign in
- Write a review
Toby Deals (page 3 of 123)
Reviewer Photos & Videos
- Verified customer
THE WORST COMPANY IN THE WORLD!!
Hi bought a phone Friday 5 dec.
I chose the fastest delivery because I need it ASAP (3/5 word days)
I’m still waiting the product and also I’m waiting an answer to my 3 mails I send to this company.
They’re really unprofessional, treat them customer like poo poo and I read around a bunch of reviews and to many people happened the same stuff...
Fortunately I paid by PayPal son now I start the refund procedure.
AVOID THIS TERRIBLE COMPANY!
Similar opinion? Write a review on ProductReview.com.au!
Niraj G
- 2 reviews
- 4 likes
- Verified customer
AVOID ! Beware with them
Don’t purchase if you want hassle free purchase. I saw good deal and purchase DJI Pocket 2 which never got shipped- Finally I got reply after multiple emails/chat inquiries that they are waiting for new arrival in a week time. I got lucky to get refunds after few weeks from PayPal claim.
Similar opinion? Write a review on ProductReview.com.au!
sura c.Perth, WA
Good price
Found this website through Google recommendation. They have good prices, but there are also many negative reviews on the Internet. I was scepyicqal but decided to give it a try. About two weeks later I received my earphones, in good condition. I can't really complain. (By the way, I chose 'Insured Shipping Method' and that's about AU$1. It depends on your total price.) They don't provide tracking info, but the goods do seem to arrive. You get what you want for a lower price, but you may not get those local warranty, etc. You win some, you lose some.
Similar opinion? Write a review on ProductReview.com.au!
Find out how Toby Deals compares to other Online Shops
Know better, choose better.
Nicholas M.Sydney, NSW
Great deals
Website was easy to navigate and objective. The product arrived in Australia on expected time. It was well packed. Excellent service!
Similar opinion? Write a review on ProductReview.com.au!
WarrenSouth East Queensland, QLD
- 3 reviews
Could not fault the service at any point
Website was easy to navigate, updates immediate and product arrived in Australia very quickly. It was well packed. Excellent service!
Similar opinion? Write a review on ProductReview.com.au!
Derek H.Greater Melbourne (Outer), VIC
- Verified customer
Terrible service, buyer beware
Ordered a phone with these guys which was listed as “in stock”. 17 days later, it hasn’t even left Hong Kong! Contacted their customer service via email (no phone number, what a surprise!!) and found them both unresponsive and unhelpful when they did respond. I would never order anything from these guys again as it is worth paying more and getting the necessary service.
Similar opinion? Write a review on ProductReview.com.au!
Austin R.Perth, WA
- Verified customer
If you are looking at buying camera gear from TobyDeals, save the extra $$ and shop elsewhere.
Item was purchased on 29/11 (Lens for a Sony Camera) with the top end shipping so that I could hopefully score it before christmas. Item was on processing for a full week before I sent enquiries to ask what is the hold up, to no response. I then took to reading the reviews for TobyDeals and realised that I should probably look to these places more frequently before splashing $700+ on items. After 7 business days of no response and still no sign of the item being shipped, I raised a paypal dispute and of course moments later, I get the generic "...Read more
Sorry about the delay, we'll ship it as fast as we can" response. I asked for a personal response from a human and got nothing so after another 3-4 business day wait of no action, I escalated the paypal dispute and within 2 business days, a refund is apparently being processed. So in summary, going off the reviews that I read and now my experience, this company is very sketchy, avoid at all costs... I'll save up the extra $250 and shop at a camera store that actually possesses stock! At no point did I get a genuine response from this company to discuss the processing delays with this lens.Similar opinion? Write a review on ProductReview.com.au!
Great price, exactly what I wanted!
Very happy with my new camera lenses, and with the price I paid for them. Postage was very slow, but this is to be expected at the moment.
Similar opinion? Write a review on ProductReview.com.au!
Robert C.Greater Melbourne (Inner), VIC
- Verified customer
Got what I did order and the price was almost half of any other retailer... very happy
best price around, did not have any problems and have nothing to complaint about., I was hesitant to place my order because the price was so good but TOBY DEALS come through with flying colours...
VERY HAPPY...!!!... I recommend it to everyone... give it a go and find out for yourself
Similar opinion? Write a review on ProductReview.com.au!
Find out how Toby Deals compares to other Online Shops
Know better, choose better.
Dhanunjaya d.Greater Melbourne (Outer), VIC
- Verified customer
These guys are scammers and don’t believe them
I ordered a xiomi mi 10t on 27th nov an I got an email to say my order will be processed in 72 hours and no email or anything for one week then I contacted them but no reply and then googled to see if they are genuine but it seems to be not and I sent an email saying I will raise with PayPal for refund of the money and then I got an email with sorry for the late response and my order will dispatch in 48 hours.
Then I got another email in 24 hours saying my order is collected by courier but can’t provide tracking no as the courier service can...Read more
only provide tracking no once it is proceeded which was very suspicious and I have raised a case with PayPal and luck enough I got my refund from them in 5 working days Please stay away from this websiteSimilar opinion? Write a review on ProductReview.com.au!
Justin V.Greater Melbourne (Metropolitan), VIC
- Verified customer
Lucky i paid with Paypal, my case was just closed in my favour today
If like filing dispute with Paypal, then buy from dodgy Toby deals. You just need to wait 20 days to get your money back. Also I tried to call their HK phone numbers with no luck, then I tried to email and that took a week to get auto response from them.
Similar opinion? Write a review on ProductReview.com.au!
Authentic product for a very competitive price. I'm very happy with my purchase.
It was very easy to navigate around the online store. I was able to find what I needed very quickly. I'm very satisfied with the quality of the product I bought. It was authentic and had a goos price.
Similar opinion? Write a review on ProductReview.com.au!
Philip Y.Greater Melbourne (Inner), VIC
One product 5 star the other 0 stars
Ordered a galaxy s20+ and a note 20 ultra. The s20+ arrived within a week. The note 20 ultra sold to me as in stock was eventually a cancelled order as no stock.
Similar opinion? Write a review on ProductReview.com.au!
Michael K.Greater Melbourne (Metropolitan), VIC
Quick Delivery
Really happy with my experience with Tobys. Website easy to navigate and item was delivered quickly. Will definitely use again.
Similar opinion? Write a review on ProductReview.com.au!
Laurie BellSouth-Eastern Region, NSW
DJI OM4. Great price, great delivery.
Looking on the internet for Ausie supplier and found Toby Deals Ad, Best price by far and delivered before even thinking of tracking.
Similar opinion? Write a review on ProductReview.com.au!
Find out how Toby Deals compares to other Online Shops
Know better, choose better.
Shrinivas K.Greater Melbourne (Outer), VIC
- Verified customer
Delivered as promised
Ordering was easy, delivery was on time, tracking was no problem, support was excellent for this order. Hope the same continues for future orders also.
Similar opinion? Write a review on ProductReview.com.au!
Sandie
- 2 reviews
- 6 likes
could afford to really upgrade my mobile at that price
Got what I ordered at a great price (lower than any where else)and was delivered quite quickly considering the COVID delays.
Similar opinion? Write a review on ProductReview.com.au!
RichardhrSydney, NSW
- 2 reviews
Game changing tech
I wasn’t sure about the in ear noise canceling before I bought these AirPods, but wow, they are so good!
The site was easy to navigate and the headphones were delivered quickly
Similar opinion? Write a review on ProductReview.com.au!
Galaxy Buds Plus !
1) Easy to navigate
2) satisfied
3) very satisfied
Liked fast delivery, only problem was to get in contact with helpline for some query. I think so there is scope for improvement
Similar opinion? Write a review on ProductReview.com.au!
Mr ShopperMelbourne
- 3 reviews
- 14 likes
Watch arrives in two weeks. Not bad.
After placing order, just realised company is HK based, wish it is stated on the website. Read other comments and worried my money is wasted. In fact, my order went through smoothly. Shipment details received in two days from order placement. As soon as tracking number is available, it can be tracked via Toll AU website. My watch arrives in two week. Inspected the package and it was perfect genuine good. My overall experience was positive.
Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Kittyasked
I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?
1 answer
It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.
Gulzar R.asked
I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .
3 answers
I emailed their support email but only got a response 4 days later.
They can be a bit slow with the dispatching and replying to emails but you will receive your phone.
Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them
Maxim M.asked
Where is my phone? TAUW380168383
12 answers
It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).
Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!
Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.