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Toby Deals

Toby Deals (page 3 of 3)

4.1 from 2,450 reviews · View Statistics

Reviews

  • Product Quality
    1.2 (31)
  • Return Claim MadeYes (42) · No
  • Shipping
    1.9 (22)
  • Warranty Claim MadeYes · No (42)
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Stay Away - These Guys Are Frauds

published

I purchased a V11 dyson vacuum. Soon after i received it it broke down. I, returned it using their RMA process and they said they received it in october. 2 months later they say that it was not the vacuum that they sold me and refuse to do anything.

ccifbonjovi
ccifbonjoviBENTLEIGH EAST
  • 9 reviews
  • 8 likes

Do not buy anything from toby deals

published

I've placed an order on 9 Nov 2019, I waited for a few days and didn't receive anything response from Tobydeal. Sent an email on 14 Nov and said my order is not of stock due to high demand.
But I've found out they are still selling online and said in stock.
Do not trust Tobydeal, and I will never buy from them, wasting your time and honestly, I don't even know what they are thinking.

Kym O.
Kym O.South East Queensland, QLD

Poor after sales service

published
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Worst company ever

published
SueInTheCity
SueInTheCitySouth East Queensland, QLD
  • 3 reviews
  • 1 like

Package missing. Won't refund.

published

Ordered over 2 weeks ago. Package lost in transit. I've requested a refund but been refused. Told to wait 1-2 week while they investigate. I'd just like my money back.

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Yikes

published

Product quality was subpar, the item stopped working very quickly and when I reached out to the company they accused me of breaking it, and told me I would have to cover the shipping and replacement of their faulty item. Would not recommend even to my worst enemy.

Avoid this online seller at all costs

published

Avoid this online seller at all costs - if you have any issues they will not accept returns
I googled XQD card and tobydeals add for SXDC card with identical image came up. Return not accepted for honest mistake

Ross Kilpatrick
Ross KilpatrickSydney, NSW

Could not obtain feedback regarding the WRONG product sent to me. I was disappointed with the flow of emails.

published

I want to return and exchange the CompactFlash card for SanDisk Extreme 32 GB SD card. After numerous requests to Toby Deals with No ACTION. Now you advise I'm past the cut off time. Not my cut off time!

1 comment
Ross Kilpatrick
Ross Kilpatrick

That is NOT MY profile image above my name. Why did you use this car?

Ben Schroeder
Ben SchroederSouth East Queensland, QLD
  • 5 reviews
  • 3 likes
  • Verified

This is NOT an AUSTRALIAN company

published
Electronics & Computing Shops

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Tommy
Tommy
  • 4 reviews
  • 9 likes
  • Verified

Brought a 200 dollar charger I cant use.

published

I have no issues with the price. Shipping or the item itself. It just arrived with a us plug. I've made several attempts to get it changed and they just keep telling me to get an adapter. If it was stated in the ad that it was a us plug item I wouldn't of bought it.

Sxlittle
SxlittleSouth East Queensland, QLD

Fake G SHOCK Watches

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Wish i could give less. Bought a G shock watch which is a grey import so not cover by genuine gshock warranty even though they sold is a genuine. Its not covered by basically anything. Their words "According to our policy below: The following are not included: Damage caused by impact, shock, fall, sand, dust, dirt, dampness, leaking batteries, fire, theft, attempted theft, accidental or malicious damage, vandalism, acts of war or terrorism, corrosion, water contamination or ingress, frost, flooding, winds, earthquakes, lightning or other adverse weather conditions Therefore, we cannot accept your item for warranty return." Fraudulent company..

returning defect mobile phone

published

I purchased a mobile phone from Tobydeals and it arrived within a reasonable time. However the phone was faulty and died with in weeks. Trying to get the phone returned has been an unhappy experience. The communication is slow and difficult obstacles are put in place to make it as difficult to return product. Links that donot exist. Important information not included in correspondence 6 emails without resolution. t send it back eventually required masses of paper work. a link was sent to print return labels and the link was incorrect.Beware..Dropship business ..Not customer friendly and very poor communication

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Questions & Answers

Kitty
Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.
Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
Sean K
Sean K

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.
Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

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