Reviewer Photos & Videos
Great product works well, delivery wasn't so bad took a little time.
Easy to navigate
Overall I'm very happy with the product
Delivery took a week but given the covid situation probably to be expected.
I would purchase the product again.
good product and better price. Only problem is the customer service never get replied on time, and delivery not so fast. Still recommend if you are not in hurry. You items will come eventually
Delivery comes faster than expected. Comp[are to the previous order
Product is as described but I still have problems to get the 5G working
Contacted my phone provider but they all rubbish
At the moment running 4G in 5G area and I have not got time to shop to clarify the issue.
They just point out. My simcard is correct and since you buy the phone from others. There is no support from them
exactly delivered what they promised
bought my phone on price and they delivered on price and service....top job, well done! Would definitely use them and recommend them to all my friends and work mates again.
Very good Store. Will use again to purchase things. Do wish to recommend. Shipping was a bit delayed could have been sooner. Things are shipped from hong kong so takes time.
It is pretty good.
All OK except prices ranges. Mostly the frames are too narrow and if you want change frame you have start from scratch. The best would be if customer could change prices frame himself (as an additional option).
Superb service, great quality. I bought several mobile phones from them. We are really happy and got good service from them. I will recommend them to buy mobile. Thanks for your great service.
Great as advertised
Good product as advertised , fast shipping from overseas considering corona virus. I can recommend this store if you are considering shopping here. Cheap prices, fast shipping and a good product
Order took 14 days to deliver
Ordered a Redmi Note 9 Pro from Tobydeals on 31/08/20. After 9 days (07/09/20), the status is still "processing". Their website mentioned the phone is in stock?. Forwarded 2 emails with NO response.
Edited: Persisted and it was delivered after 14 days on 14/09/20 in good condition.
Pleased to see it arrive
I ordered the new Samsung S20 mobile phone and after reading reviews stating how people hadn't received any communication from the courier or company as was promised in the one and the only email received, and how they hadn't been sent their order or weren't refunded, I began to worry. I had not been sent any tracking number and had only been sent one email from Toby Deals confirming my order and payment over a two week period. I wrote to the company inquiring about my order, I still have had no answer, I use Pay Pal so was prepared to contac...t them if I needed to, but the day after this the courier arrived with my new phone. I can only comment on my dealings with Toby Deals, so here they are. I got a great deal on the newest phone in the Samsung Galaxy range, it arrived safely as it was packaged so well it took me a long time to unwrap it. The time it took to arrive was about fifteen days, which I think is OK as it came from Hong Kong. I am happy with my purchase from Toby Deals. I think, however, this company needs to improve its communication with customers.
Anker Soundcore Liberty Air 2 True Wireless Earphone
Brilliant shopping experience, received the item a week from ordering and well-cheaper than what was advertised on other sites. I was a tad hesitant to buy from Toby Deals never having bought before but have been very happy with the whole experience and expediency in shipping to Australia from HK.
I bought because of WFH and was looking for a pair of headphones that I could listen to music on but also were good for Zoom calls. Sound-wise, the headphones are great and while tricky to get consistently set-up for Zoom, the microphone and voice cl...arity in meetings has been fantastic in the few days I've had them. Range is brilliant, I can quite easily be 20 feet away from from PC / connected device and the Bluetooth connection is still perfect, that is also going through walls. The one downside and the reason they aren't a 5-star review is the fit quality - it's rubbish... If I could provide one feedback to Anker it would be to get improved ear fit. I have spent the last few days with all the ear adjustments changing them over to get a better fit and I am still not completely happy with. So for sound quality, microphone, speed of charge and Bluetooth: 5-star
Much better this time.
I was disappointed with my first experience with Toby Deals due to the excessive delays but had no issues with the item when it eventually arrived.
Decided to give them another go and this time the service was much better and item sent and received in a much better time frame.
Item was as described and is working correctly
Vacuum Cleaner is excellent
I purchased a Dreame 9 cordless vacuum cleaner from Tobydeals au. Even though its an au web address it is in China so expect a long delivery time with little tracking. Mine took about 4 weeks. I did get a response on email after a couple of tries so i think that is just them being very busy not because they are not legit.
The Vacuum cleaner is fantastic and much better than the previous one i had. Its quite powerful and has excellent attachments and actually sucks up kitty litter and everything else. The charge lasts for twice as long as my old...
Pretty good but not perfect
Samsung Watch. Great price!! Delivery a little slow but still good. Product came with UK power plug instead of Australian. I can get around it with USB but not ideal
Pretty good so far!
Was easy to find what I needed, the range was good and the product seems to be of good quality. The customer service response was slow though, I had to cancel an order which took a number of days but had no response until the following wee - I think weekend support is needed to overcome this.
Questions & Answers
I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?
It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.
I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .
I emailed their support email but only got a response 4 days later.
They can be a bit slow with the dispatching and replying to emails but you will receive your phone.
Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them
Where is my phone? TAUW380168383
It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).
Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!
Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.
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