I purchased a Galaxy S20FE on 25th November and my order still has not been processed. I have contacted Toby Deals several times via email and received the same automated reply each time:

" I am sorry to inform you that there has been a delay in the processing of your order"

It is now nearly three weeks since my purchase and the item has still not been shipped
I smell a rat!
Buyer beware!!

it was easy to find product and many range to choose
product the one i ordeded was good condition arrive on time

The deal was straight forward right from the beginning . I've find the phone that I was looking for ,this is not my first purchase from them . They got the best deals on the net .
Shipping was quick , received the item in about a week . I've been using it ever since with no issues.

Easy to find what I wanted Received the right product I wanted Good range and satisfied with the quality received.

Hi bought a phone Friday 5 dec.
I chose the fastest delivery because I need it ASAP (3/5 word days)
I’m still waiting the product and also I’m waiting an answer to my 3 mails I send to this company.
They’re really unprofessional, treat them customer like poo poo and I read around a bunch of reviews and to many people happened the same stuff...
Fortunately I paid by PayPal son now I start the refund procedure.
AVOID THIS TERRIBLE COMPANY!

Don’t purchase if you want hassle free purchase. I saw good deal and purchase DJI Pocket 2 which never got shipped- Finally I got reply after multiple emails/chat inquiries that they are waiting for new arrival in a week time. I got lucky to get refunds after few weeks from PayPal claim.

Found this website through Google recommendation. They have good prices, but there are also many negative reviews on the Internet. I was scepyicqal but decided to give it a try. About two weeks later I received my earphones, in good condition. I can't really complain. (By the way, I chose 'Insured Shipping Method' and that's about AU$1. It depends on your total price.) They don't provide tracking info, but the goods do seem to arrive. You get what you want for a lower price, but you may not get those local warranty, etc. You win some, you lose some.

Website was easy to navigate and objective. The product arrived in Australia on expected time. It was well packed. Excellent service!

Website was easy to navigate, updates immediate and product arrived in Australia very quickly. It was well packed. Excellent service!

Ordered a phone with these guys which was listed as “in stock”. 17 days later, it hasn’t even left Hong Kong! Contacted their customer service via email (no phone number, what a surprise!!) and found them both unresponsive and unhelpful when they did respond. I would never order anything from these guys again as it is worth paying more and getting the necessary service.

Item was purchased on 29/11 (Lens for a Sony Camera) with the top end shipping so that I could hopefully score it before christmas. Item was on processing for a full week before I sent enquiries to ask what is the hold up, to no response. I then took to reading the reviews for TobyDeals and realised that I should probably look to these places more frequently before splashing $700+ on items. After 7 business days of no response and still no sign of the item being shipped, I raised a paypal dispute and of course moments later, I get the generic "...

Very happy with my new camera lenses, and with the price I paid for them. Postage was very slow, but this is to be expected at the moment.

best price around, did not have any problems and have nothing to complaint about., I was hesitant to place my order because the price was so good but TOBY DEALS come through with flying colours...
VERY HAPPY...!!!... I recommend it to everyone... give it a go and find out for yourself

I ordered a xiomi mi 10t on 27th nov an I got an email to say my order will be processed in 72 hours and no email or anything for one week then I contacted them but no reply and then googled to see if they are genuine but it seems to be not and I sent an email saying I will raise with PayPal for refund of the money and then I got an email with sorry for the late response and my order will dispatch in 48 hours.

Then I got another email in 24 hours saying my order is collected by courier but can’t provide tracking no as the courier service can...

If like filing dispute with Paypal, then buy from dodgy Toby deals. You just need to wait 20 days to get your money back. Also I tried to call their HK phone numbers with no luck, then I tried to email and that took a week to get auto response from them.