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Toby Deals

Toby Deals (page 4 of 122)

4.1 from 2,440 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (1,991)
  • Return Claim MadeYes (138) · No (1,878)
  • Shipping
    4.2 (1,755)
  • Warranty Claim MadeYes (83) · No (1,911)
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Mark H.

Mark H.Greater Melbourne (Inner), VIC

Scam company

published

Ordered some ear buds on 27th nov. received email on the 28th saying item picked and ready for shipping. 11 days later nothing from them at all. Sent 4 emails asking for an update No reply at all. There is no contact details like phone number or nothing. Just an email address.

BUYER BEWHERE in Australia.

Harry

HarrySydney, NSW

Perfect order! Shipping Super Quick!

published

Bought a Nintendo Switch: Animal Crossing Edition

In Brand New Condition and Shipping took less than a week!

Amazing! Thanks! Keep up the amazing work!

Good trader, fast delivery

published

My Sony wireless headphones arrived quickly and packaged well. A lot cheaper than the same product found on other web sites.

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Scotland

ScotlandAdelaide

  • 2 reviews
  • 1 like

Sometime's it's worth paying more

published
Mrs M

Mrs MGreater Melbourne (Outer), VIC

Eufy Cam 2c - worth the investment!

published

Great product. Really easy to set up and use. Only issue is Geofencing is not 100% but still very happy with purchase. Saved over $100 by buying through Toby Deals. This is my second purchase and I have been impressed both times. Thanks!

Sait

SaitSydney, NSW

lucky you if they have the stock on shelf

published

lucky you if they have the stock on shelf, they will ship it but if they don't then your order will get stuck in "Processing" and good luck hearing back or having any response from their customer service even if you msg them ten times! This is not an AU company and name is also misleading.

Jeff

JeffHunter Region, NSW

Great place to shop.

published

Second time I've shopped here for mobile phones and will continue to do so, best prices for unlocked mobiles I could find, Thank you Toby Deals.

  • Verified customer

Not happy

published

phone finally arrived after it had to be tracked down. Then, it came with Vietnamese charger instructions but address was clearly Australia. I'll be returning to ebay in the future. Stay away from this company

Toby deals has good prices and fast delivery

published

I order a new phone off of this site and it came within 4 business days through international shipping. The price of the phone was 100 dollars cheaper than any other website. I highly recommend Toby deals to anyone wanting a new phone.

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Wow, took a risk and it paid off

published

I was weary of this site because it seemed too cheap and despite au. domain its warehouse was Hong Kong. 2 weeks and my new phone is on the charger. I checked all over including black Friday sales and Toby deals still undercut the lowest price by almost $100. So yes I would shop with them again.5 star rating so far but I have purchased only, can't rate after sales service cos haven't experienced.

Erika

ErikaPerth, WA

Fast delivery

published

The parcel arrived fast and quick with perfect packaging and tracking information are also provided by the company. Well done!

Great price

published

Product was the cheapest I could find anywhere online. Shipping time was average but overall happy and will purchase from again.

Hiimk

HiimkGreater Melbourne (Metropolitan), VIC

Great service! Quick shipping and quality product! Will definitely buy again!

published

Very easy to make a purchase. Quick shipment, reliable and safe!
Will definitely buy from you again!
Thank you very much!
Best regards

JFC

JFC

  • 3 reviews
  • 10 likes

Fast, efficient service

published

I ordered a very competitively priced, new, samsung galaxy A31 on a Thursday and it arrived (from Hong Kong), delivered to my door - in rural NSW the following Wednesday. Product was as described and in perfect condition. A very satisfied customer.

ONLINE M.

ONLINE M.Greater Melbourne (Inner), VIC

No customer service at all

published

Order the product then if you have any problems no one is going to reply to you. Even if you message them 1000 times no response. Ridiculous website to lose money. Complete scam.

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Jade Wright

Jade Wright North Queensland, QLD

No customer service

published

I brought an Apple Watch for my partners birthday. I paid the additional $38 for express registered post. Over a week later the website states it’s still being processed at the facility. Even if it were to leave tomorrow, it’s not going to get here in time. I emailed the company regarding this. No reply. No apology. No further business from me. Buyers beware. I highly advise everyone to pay via PayPal so if your items don’t arrive you can just claim it back

Doreen

DoreenLaunceston, TAS

Have been using it for a while, no issues, good service.

published

I have been using the product for a while, no issues, good service. Delivery speed is acceptable. Overall, good experience.

This lens is a fantastic piece of kit to get into macro photography

published
John C.

John C.Sydney, NSW

Great to deal with

published

I ordered the camera because it was way cheaper then any other price I could find.
I then checked the reviews and found some bad views which concerned me.
However the communication from Toby Deals was fantastic. I got emails advising when it was processed. when packed, when picked up by courier and then its journey to Australia from Hong Kong.
The delivery was surprisingly fast. But the warehouse is in Hong Kong even though they have an Australian contact. I realised this when I ordered the item.
The price was was about 30% cheaper but the service was 1st class.
And the item is as advertised. It does have a UK and European 2 pin cable and an Australian adapter but I had a few 2 pin Australian cables lying around so it was no problem.

Ishak Mohamad

Ishak MohamadSYDNEY

  • 2 reviews

Reasonable price reasonable performance

published

It's easy to navigate through the website, very accurate description and amazing speed of delivery.
Value for money amazing, I found cheaper website, but I got more value with Toby Deals.
Product quality so far looks good, but too early to said, it less than a month since I bought, but it's got warranty anyway.

Page 4 of 122
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Questions & Answers

Kitty

Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.

Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
Sean K
Sean K

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.

Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

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