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Haven’t received my item yet ask for a review. Chased up company and I’ve had no response, very poor service.
No delivery. No stock.
5 weeks and no shipping update. Each email response took days where they mentioned tracking will be sent within 80hrs. Order placed 17 Oct finally raised PayPal dispute 25 Nov and bought the product in store. Fortunately refund arrived within 2 days.
Spam spam pam
I have unsubscribed from their nuisance emails at least 5 times, and still they arrive. They seem to pay no heed to privacy regulations.
Easy website to navigate. Good range products to choose from. Order was processed and delivered within 7 days. I have now bought 2 Samsung smartphones from Toby Deals with no problems. Highly recommended.
Do not buy anything from Toby Deals.
Do not buy anything from toby deals. They don't have any stock as promised. Their shipping is non existing. They promise to have your item shipped within 1-3 business days and 15 days later no correspondence. PayPal refunded the money in less than 24hrs and after they ruled in my favour I received a shipping advice saying that my item had been shipped but no shipping or tracking information. Pay the little bit extra and use local companies rather than scamming overseas garbage!!
Product was shipped timely and arrived very fast.
Very prompt is sending the items. It arrived very quickly. However post sales service could be more prompt. I had contact support a few times before getting a response.
Easy to use website, good customer services, good tracking. Product arrived as expected even with all the Covid-19 restrictions. Would recommend.
Do not buy from Toby Deals
Toby Deals sent me a fake pair of Samsung earbuds, which should have been obvious from the low price ($169 vs $299 RRP). On arrival one ear bud didn't work, I troubleshooted them with Samsung store technician who confirmed they were fake and not working. I contacted Toby Deals and organised to have them pick them up and returned. They then said they 'inspected' the item and found it working, contradicting the authorised Samsung technician. I have now been trying to organise a refund for months, sent evidence from the Samsung store and even retu...rned with the 2 week free window and have had no luck. Most recently after 3 months found a scratch which they are trying to say existed even though it was sent back in new condition. DO NOT BUY FROM TOBY DEALS
It never arrived
Ordered a Samsung Galaxy S20 FE G781 5G 8GB/256GB Dual Sim - Cloud Navy. It never arrived. So after a over a month and multiple emails, that were never answered and a tracking number I never received, I contacted Paypal. Paypal achieved a refund for us. All of a sudden Tobydealsau sends me an email!? Theirs arrived after the Paylpal email stating that they found in my favour and a refund wad granted. Toby deals send me one stating:
We are processing your refund for your order either we have received your refund request for refund or due to be...
Excellent phone and outstanding service
First time ordered through Toby Deals. I am impressed with the service and extremely happy with the phone. The galaxy M51 is a beast of a phone. With full on usage, this phone lasts easily 2 days and then some. I know the battery depends upon everyone's usage but I am comparing it with my other phone, which is find x2 neo. If you are looking for a phone with 2 days worth of battery then go for it.
We've purchased 3 phones now with TobyDeals and can happily report that after placing the first order with a bit of hesitation, everything is to our full satisfaction. Quick delivery and quality products.
We will shop again.
Perfect lens for beginners, Even it taken around 2 weeks to be delivery it still worth the price. Well packed.
Prompt service and delivery
The phone arrived in good condition and earlier than expected. It was well packaged and arrived in perfect condition. I got what I wanted that was not available in store. Good value.
Great to deal with
Item as described. Competitive price and delivery was approximately one week. Product works great. No issues at all. Happy customer.
I brought $2500 worth of Camera items and it all came within two weeks. I was a bit worried when doing the purchase after seeing many negative reviews. But the service was great. Had good communication with the seller( only through email).
Poco F2 Pro
My first shopping experience with Tobydeals has been nothing but positive. The google reviews were mixed, but I took a punt nonetheless, and was not disappointed. The transaction was made easy through PayPal. The package, brand new and factory sealed, wrapped in layers of bubble wrap, came surprisingly quick, even during a pandemic. I will definitely shop again.
Excellent product, fast shipping.
I had been searching for this model of Pro Trek for a while and was a bit sceptical of the price when it came up Toby Deals in a web search. I took a punt and it is EXACTLY what I was after. Great product, great price, fast shipping, no hassle easy transaction!
Great prices, fast delivery
Great prices on Samsung Buds, easy to order and delivery to Australia only 6 days.
Will definitely use Tobydeals again. Recommended.
Delivered as stated but room for improvement
I bought some audio gear from them and duly delivered, but user manual was in Chinese and had to get another printed at my own cost/ inconvenience. However, audio item was delivered in reasonable time and in good condition which is the main thing. Definitely not scammers...you will get your order but maybe a little later than if you got it in Australia. Recommended...but remind them to send all instructions in English-lol!
Got exactly what I needed
Time to get a no frills mobile and found the best price with these guys. Arrived quickly. Only issue I had was that I received a EU charger, however they included an adaptor so only a small inconvenience.
Great store fast shipping doorbell is great.Store is easy to navigate communication from this company is also very good would recommend
STOP!!! don't buy anything from Toby Deals!!!
I got a camera from Toby Deals a month ago and the order is not even processed yet. I have tried to contact them multiple times and they decided to ignore my emails, at this point I will have to start finding out a way to get a refund which will be a painful and long process not to mention that I wont have a camera till I get the money!! STAY AWAY FROM TOBY DEALS!!!
Pleasure to deal with.
I recently bought a Samsung Galaxy A31, took a bit of time to get here due to covid, other than that excellent service.
Good updates by seller.
Will deal with again.
Great Purchase Experience
Site offered a very good price for the Sony WF-1000XM3. Processing took 2 days which was slower than expected but arrived in 8 days as per the site. Great product and good site.
Successful purchase experience - a few times
Ordered a few items on Toby deals during the past 2 years - Always received the product on time with no issues. Great service and would definitely recommend.
Questions & Answers
I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?
It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.
I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .
I emailed their support email but only got a response 4 days later.
They can be a bit slow with the dispatching and replying to emails but you will receive your phone.
Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them
Where is my phone? TAUW380168383
It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).
Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!
Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.
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