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Toby Deals

Toby Deals (page 4 of 5)

4.1 from 2,445 reviews · View Statistics

Reviews

  • Product Quality
    2.4 (74)
  • Return Claim MadeYes (44) · No (24)
  • Shipping
    2.9 (53)
  • Warranty Claim MadeYes (86) · No
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Skye R.

Skye R.Sydney Surrounds, NSW

  • Verified customer

BEST PRICE online, SUPER FAST delivery through TOLL Delivery, GENUINE product, CANNOT fault! Obsessed! A+++

published

Couldn't be happier with service from Toby Deals AU. I was a little skeptical after reading some reviews, however decided to risk it and I was extremely pleased I did! Samsung Galaxy Buds arrived within a week via Toll Delivery. They are genuine Samsung Buds, I am obsessed! Have used them daily since delivery. Thank you! A+++

Jonathan Meliton

Jonathan MelitonSydney, NSW

  • 2 reviews
  • Verified customer

Genuinely a value for money.

published

There was a bit of a delay on shipment due to lack of stock but eventually received my order and happy with. Just what I expected on the item I bought.

Alex L.

Alex L.South East Queensland, QLD

Don't waste your money!!!

published

Bought a samsung s8 plus mobile thinking it was an Australian Samsung phone but came from overseas. Signal didn't work at my house when every other phone I have had works fine. It broke in a couple of weeks, waited months for a new one and still has signal issues. I would not buy a phone again from this online store. Wasted my money and time. Would not refund my money.

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Dennis

Dennis

  • 9 reviews
  • 3 likes

Bought Dyson, battery issue after about 2mths..

published

Price was good, warranty seemed OK but now on receiving end a 4-6 week wait for a repair seems insane.
Please beware warranty issue is clearly a weakness for this site.

Ripped off by fools

Ripped off by foolsGreater Melbourne (Metropolitan), VIC

The worst company I have ever dealt with in my life

published

Item sent with invalid tracking.
Item has never arrives.
Opened claim with Paypal.
Toby deals tried to fight claim supplying fake tracking information.
have sent 20 emails without response.
No refund.
Bunch of criminals.
DO NOT BUY FROM THESE IDIOTS

Mr X

Mr XGreater Melbourne (Metropolitan), VIC

Worst company and customer service.

published

Purchased earbuds which were faulty and they will not give me a refund rather slug me $70. Do not buy from them; they are dodgy as hell and deserve to be shut down. also, they pay people to give positive reviews, don’t get fooled.

New phone purchase. Doesn't work and they won't replace it

published

Bought a new phone and it was faulty. Wouldn't replace it so I had to send it back. They said they fixed it and now I have it back only to find it won't work on Australian networks. They say this is not covered under their warranty. Service takes forever and is absolutely hopeless

Tram nguyen

Tram nguyenGreater Melbourne (Metropolitan), VIC

  • Verified customer

Quick and easy to use!!

published

Good value for money with great performance for a good price. Great mapping functions with smart sensors and the app is awesome that allows you to run it remotely. Powerful suction, along with running time.

Buttons

ButtonsSydney, NSW

  • 7 reviews
  • 4 likes

Good price and dealings with them initially A Different Story When Things Go Wrong!

published
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  • Verified customer

Refused warranty claim

published

We purchased 23 tablets at a good price which we were happy about, however, one of the tablets had a problem with the screen when we took it out of the box. I sent the device back to Toby Deals who flatly claimed that we had physically damaged the device with use. They wanted to charge an amount almost the full price we paid to have the device repaired or $70 to have it sent back.
Very disappointing!

amin a.

amin a.Perth, WA

genuine return Policy and after sale service

published

I was so nervous buying from them, but their after sales team proved that they are much better than even Aussie retailers. They accepted my refund of a mobile phone, after I proved my case

David

DavidMelbourne

Huawei P30 lite

published

Bought this amazing phone from tobydeal
Fantastic seller I recommend Toby to anyone who wanna buy staff from them
Good job Toby deal, AAAAAAAAAAAAAAA Plus
Looking forward to buy more and more in the future

Jess

JessSydney, NSW

  • 2 reviews
  • 1 like
  • Verified customer

Dyson v10 animals

published

I was worry about the item sent from oversea but when I received I was very happy. I will start buying stuff from this website. Highly recommend this online web.

Disappointing to say the least

published

DO NOT PURCHASE FROM TOBY DEALS

published

I purchased a Google Pixel phone from Toby Deals. It lasted just four days before the microphone started malfunctioning. Nobody could hear me during phone calls. I have since discovered this is a KNOWN ISSUE with this phone, and is often intermittent.
Toby Deals took the phone back for testing, however they refuse to believe me that this issue is occurring, despite me sending them videos of the issue, as well as links to articles confirming the intermittent issue in this particular phone.
They refuse to replace the phone, instead trying to charge me to have the useless pile of junk sent back.
Terrible quality product and NO support when something goes wrong.

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Excellent

published

they sent my package within 1 day of ordering, taking only a week to come in. It came in perfect not a scratch on the box. I'm very happy with my item and will shop here again

Dane C.

Dane C.Sydney, NSW

Fake goods (?) and extremely poor customer service.

published

I bought a watch for my son’s birthday. It had a flat battery and had already been worn. Once I finally got through to someone by submitting an ‘RMA’ (whatever that is), they refused to accept responsibility.
Countless emails to a brick wall.
I suspect the watch is fake as they won’t sent me the manufacturer’s warranty.
Steer clear.

Niroop Gumma

Niroop GummaSydney, NSW

  • Verified customer

This site is Cheating site, Please do not believe this .

published

I have ordered one of the mobile phone and its been 1 + month, my product was not yet delivered to me.
support team is so irresponsible. sent so many email to follow up. But no use.
Order status is showing complete. Order #TAUW380027184

Alex

Alex

  • 3 reviews

Warning!!!! Do Not Use The Toby Deals Site !!!!!

published

They sold me a $510 waterproof Camera that wasn't waterproof!! The Camera filled up with water like a jar and shorted immediately beyond repair. When I inquired about warranty they dismissed me instantly saying they don't cover water damage. On a waterproof camera!!! You have been warned!!!

David

DavidGreater Melbourne (Metropolitan), VIC

Huawei Mate 20 Missing Dual SIM Features

published
See all Toby Deals reviews

Questions & Answers

Kitty

Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.

Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
Sean K
Sean K

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.

Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

Get an answer from our members and Toby Deals representatives

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