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Toby Deals

Toby Deals (page 4 of 4)

4.1 from 2,450 reviews · View Statistics


  • Product Quality
    2.0 (42)
  • Return Claim MadeYes (47) · No
  • Shipping
    3.0 (24)
  • Warranty Claim MadeYes (47) · No

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manish pandit
manish panditSydney, NSW

the redmi note 6 pro is working amazingly


the phone came in good and has been working extremly well and hasnt shown any signs of failure. It has excellent cpu and works very fast and smoothly with minimum failure.

Faulty item delivered and poor customer service


Purchased Samsung J3 mobile phone. Screen fault developed after 2 days. Followed the returns procedure and phone was eventually deemed DOA by Tobydeals. They arranged courier pick up after 5 emails. Courier did not show up. Contacted Tobydeals again with no response after weeks. I arranged for courier to collect item today, but as shipping is to HK, I would not expect to get replacement for months if at all. Not worth dealing with this company for the sake of a few dollars. Lesson learnt. Even worse the only other phone I can use is a stupid iphone.

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Questions & Answers


I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.
Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
Sean K
Sean K

I emailed their support email but only got a response 4 days later.


They can be a bit slow with the dispatching and replying to emails but you will receive your phone.


Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.
Maxim M.asked

Where is my phone? TAUW380168383

12 answers

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

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