Reviewer Photos & Videos
No customer service
I brought an Apple Watch for my partners birthday. I paid the additional $38 for express registered post. Over a week later the website states it’s still being processed at the facility. Even if it were to leave tomorrow, it’s not going to get here in time. I emailed the company regarding this. No reply. No apology. No further business from me. Buyers beware. I highly advise everyone to pay via PayPal so if your items don’t arrive you can just claim it back
This lens is a fantastic piece of kit to get into macro photography
The lens is very nicely made and feels solid in the hand. All the controls are very smooth and easy to use. The images are very nice and exactly what I had hoped for, being able to capture incredible detail off small objects, surfaces, and bugs. The lens is extremely compact and lightweight and easy to carry. It's suitable for macro photography as well as general portrait and landscape photography. It really does everything quite well except telephotography. There are a few things that are either non-features or less than perfect though.
Non-...features: Don't get too excited for the 1.2x super macro mode, it turns off image stabilisation and auto-focus, and 1.2x is not that different from the standard 1x mode, so I'd call this a non-feature. I also think the ring light, while it could be useful for close-ups on stationary objects, isn't that useful for insect photography, and it definitely doesn't replace a flash. It might do adequately in shady areas during the day at best. Don't expect the ring light to compensate for slow ISO, small apertures, or fast shutters on its own. You'll definitely get more out of this lens with a traditional flash and diffuser setup than relying on the ring light. On the plus side, if you don't use the ring light, you can put the lens cover on and then mount filters to the lens that you otherwise won't be able to do if you like lens filters. Less than perfect: One inherent downside of a 28mm (45mm equivalent) lens is that you do have to get quite close to your subject for a good photo and it may scare away more camera shy subjects. It still works though, and insect photography is my primary photographic interest. Conclusion: All that said, the photos I'm getting out of it are very nice and I don't regret the purchase at all. If what you're looking for is a compact and easy-to-carry lens for general use and macro photography, this is a great solution. If you're desperately looking for some increased working distance, get a longer lens, but then you're trading off for weight and size. The only real downside to this lens is the relatively smaller aperture for portrait photography and the like.
Great to deal with
I ordered the camera because it was way cheaper then any other price I could find.
I then checked the reviews and found some bad views which concerned me.
However the communication from Toby Deals was fantastic. I got emails advising when it was processed. when packed, when picked up by courier and then its journey to Australia from Hong Kong.
The delivery was surprisingly fast. But the warehouse is in Hong Kong even though they have an Australian contact. I realised this when I ordered the item.
The price was was about 30% cheaper but the service was 1st class.
And the item is as advertised. It does have a UK and European 2 pin cable and an Australian adapter but I had a few 2 pin Australian cables lying around so it was no problem.
Reasonable price reasonable performance
It's easy to navigate through the website, very accurate description and amazing speed of delivery.
Value for money amazing, I found cheaper website, but I got more value with Toby Deals.
Product quality so far looks good, but too early to said, it less than a month since I bought, but it's got warranty anyway.
Misleading and not an Australian site even though they label themselves as AU
Purchased an electric toothbrush from them with confidence due to them labelling themselves as an AU company, the sent me a US style plug with an adaptor. Very misleading and I have requested a full refund.
Delivered within the expected time frame
Ordered a robovac because it was cheaper than other places.
The process was quick and easy. I received the item about 2 weeks after ordering it.
The item was obviously made for a middle east country but it came with an Australian plug and you can change the language to english once everything is setup.
After 1 day it seems to be working fine.
No answer , no stock, no refund
Bought xiaomi mi 10t pro 2 weeks ago and waiting for order shipment . Its been 2 weeks and no response . I sent 5 emails still no response . Only answer apology email for delay. If not able to handle shipment then shut the business. Why showing in website that phone in stock. Disputed with paypal yesterday regarding no order confirmation. Now have to wait 10 days to seller to respond . Very bad experience of tobydeals. Recommend to buy from local shop instead of waiting for months and still not sure what you will get.
No stock, no communication. They are scammers
Ordered a phone 2 weeks ago and still no shipment confirmation. Tried to contact them literally 5 times and they finally responded when i threatened to open dispute in Paypal. They said they dont have phone in stock and will try to ship as soon as possible. Still no confirmtion after 2 weeks. I am going to open dispute and claim my money back. They are scammers so stay away from them.
I was a little worried, ordering from a site I hadn't dealt with before, but I was pleasantly surprised. There were a few comments on orders taking a while to arrive, so with that information, I thought my parcel would probably take a month or more to arrive. However, it arrived in just over a week. Very happy, it was exactly what I ordered and was around $200 cheaper than other sites. The original email came through quickly to confirm my order. It was about 24 hours later, I got the next email to say it was on its way. The tracking number work...ed just a couple hours after that. You don't get any text or emails with updates about the delivery, but the link is updated regularly so can track it. Overall I'm very happy, and will have no problem ordering from this site in the future.
Great Lens for the price.
Fantastic lens for the price. Solid image quality as many online reviews will tell you. No focus issues apart from the very loud AF motor... Lens came with exceptionally good packaging, plenty of bubble wrap, no signs of damage at all. Arrived within a week with standard insured shipping. Highly recommended!
Questions & Answers
I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?
I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .
Where is my phone? TAUW380168383
It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).
Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!
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