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Toby Deals

Toby Deals

4.1 from 2,453 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Toby Deals

Reviews

  • Product Quality
    4.5 (28)
  • Return Claim MadeYes (36) · No
  • Shipping
    4.6 (23)
  • Warranty Claim MadeYes (11) · No (19)
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Reviewer Photos & Videos

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Amanda
AmandaQueensland

Couldn't ask for more

published

Exactly as described.
Fast and secure shipping.
Easy to use website with a great range of products and great prices.
Perfect all round.
Thank you.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedHuawei Nova 5T
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The reviewer stated that an incentive was offered for this review

Erika
ErikaPerth, WA

Fast delivery

published

The parcel arrived fast and quick with perfect packaging and tracking information are also provided by the company. Well done!

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedDJI Osmo Pocket
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The reviewer stated that an incentive was offered for this review

Kijoo
KijooFar North Queensland, QLD

Good gimbal camera

published

It arrived one week ago and used family camping
Small tiny and Easy to use.
Need better cover to protect looks cheap
But other functions very nice.
Delivery took one week very fast.

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Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Valentin S.
Valentin S.South East Queensland, QLD

A good experience shopping online

published

The product is genuine the price is usually cheaper than other websites and of course really cheaper if you compare with another’s physical stores the shipping is really faster I’m really happy with my purchases and I’m going to keep Toby deals as my first option in the future shopping really I can’t understand how they can make for give us that great prices but I love it.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedApple Airpods 2nd Gen
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The reviewer stated that an incentive was offered for this review

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Tanveer
TanveerVictoria

Galaxy Watch

published

Ordered Galaxy watch for my cousin. It was for his birthday. Even with Stage 4 lockdown in Melbourne the watch arrived on time and loved the service. The packaging was excellent and they kept me updated thought the whole delivery process. And lastly the price was the best and it beats all the competitors price.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Watch
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The reviewer stated that an incentive was offered for this review

Justcruisin'
Justcruisin'North Queensland, QLD
  • 2 reviews
  • 4 likes

I wish I'd never bought from tobydeals

published

I bought a Samsung Note 9, there was a manufacturing fault with the antenna and the phone had very poor cellular reception. Fair enough, Tobydeals instructed me to send away to a Hong Kong address for repair. That was over three months ago with no sign of the phone and I'm refused a refund.
Communication is very hard, broken English makes it hard for them to understand me and vise versa.
I would not recommend shopping here and I'm sorry I did.....

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedSamsung Galaxy Note 9
Pepe
PepeMetropolitan Adelaide, SA

Cheap

published

Quite fast and swift
It was very cheap for top end stuff
Very satisfied

Does sell from Hong Kong which is a bit of a shame but still has fast delivery. Would Recommend.

Product Quality
5/5
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedDucky One 2 White LED Mechanical Keyboard
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The reviewer stated that an incentive was offered for this review

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Suraj M.
Suraj M.Sydney, NSW
  • 12 reviews
  • 3 likes

Never got a my product

published

I have ordered Dyson airwrap from this seller as it was cheaper in comparison. There wasn't any update till a week. I tried contacting them in mail but never got any response. I raised dispute in PayPal after a week but seller directly refunded me my money without any communication.

Incentivised Review No
Return Claim MadeYes
Product PurchasedDyson airwrap

1st time ordering

published

Easy website to navigate and order from, cheapest prices I could find online & the range of products was great, fast delivery service, item is exactly as described. Highly recommend TobyDeals. :-) Thanks

Product Quality
5/5
Shipping
4/5
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A51
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The reviewer stated that an incentive was offered for this review

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Chan
ChanAU
  • 7 reviews
  • 2 likes

200% satisfaction with Toby Deals

published

I have recently bought a Mazo Aircross 2 and a mobile from Toby Deals. The prices are very very competitive and transactions are silky smooth. Both items have batterie and they declare it clearly in the shipments.The parcels were delivered in less than 2 weeks without a problem.

I am more than happy to share my positive experience here and will definitely purchase more items from Toby Deals again.

Hopefully, my review will help you on your next purchase.

Product Quality
5/5
Return Claim MadeYes
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Koshi
KoshiCentral Highlands and Goldfields, VIC

Excellent product and fast shipping thanks

published

Great Value for money site. I have bought Anker earbuds from Toby deal and they are all most half price. Shipping is super fast. I thought it would be delay is due to covid 19.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Jennie
Jennieconcord west
  • 2 reviews

great product, fast abd safe service

published

very easy to find the product i like, there are comparing options, easy to select what you want. very good quality product, fast and safe service. definitelyrecommondated this website for shopping.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Product PurchasedHuawei P30
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The reviewer stated that an incentive was offered for this review

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Akbar
AkbarMetropolitan Adelaide, SA

Thank you Toby Deals. I got my item on time and the qualification is perfect.

published

It is perfect. I got it on time. Toby Deals is a nice supplier for any products especially for electronic one. I like my mobile phone and I suggest you buy your item by Toby Deals.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedMobile
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The reviewer stated that an incentive was offered for this review

Product was never sent, sat as processing for over a week.

published

First order was great. Top price, fast delivery great product.
Second time I ordered, the stock was showing in stock, and available and would be dispatched within 72 hours. I waited ten days with it sitting as processing. I put in a ticket to find out what was going on, and a little over a day later was just told I was getting a refund, not asked if I wanted to wait or would take a different colour, not offered a discount, just refund happening and I had to wait three days for that to happen. Product is now slightly more expensive on the website, for me to order again.

Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Brett P.
Brett P.Perth, WA
  • 5 reviews
  • 2 likes

Good experience

published

I ordered a phone from Toby Deals, unfortunately after my purchase I realised the model was the Chinese model and not the global model. I emailed them Sunday asking to cancel my order because I made a mistake, Monday morning they emailed back saying it’s cancelled. A few hours later I got the Paypal email saying I’d been refunded. After seeing some of the bad reviews on here I have to say my experience was excellent overall.

Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Page 1 of 2

Questions & Answers

Kitty
Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.
Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
SKN
SKN

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.
Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

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