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Toby Deals

Toby Deals

4.1 from 2,450 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.5 (292)
  • Return Claim MadeYes (8) · No (287)
  • Shipping
    4.0 (250)
  • Warranty Claim MadeYes (5) · No (279)
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denash70
denash70AU
  • 3 reviews
  • 2 likes

Would have got 5 stars, BUT - -

published

After reading lots of bad reports, bit the bullet and bought 2 x Samsung S20+ on 1st Dec. After 10 days of nothing, no updates on order, I sent 3 emails over 5 days, all for no response, this is why I give 4 stars, not 5. Then on 16th Dec, email indicating Order posted, 5 days later I had my 2 phones in perfect new condition. At $650 LESS per phone than the usual local shops, I feel great about Toby Deals, and would use again.

Product Quality
Shipping

Order arrived but not fully convinced

published

Ordered the new Samsung air buds as a gift for Christmas. Recieved order in Australia 2 days after it was shipped from Hong Kong (took 10 days to process however). Chinese writing all over the box but looks legit. Guess we will find out Christmas morning.

Incentivised Review No
Return Claim MadeNo

All good in the end

published
Product Quality
Shipping
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  • Verified

Very good, on time and able to do what is advertised...

published

Easy to find the product, generally a good range. Great prices for quality items. Very satisfied with the overall experience.

Product Quality
Shipping
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The reviewer stated that an incentive was offered for this review

Dagabix
Dagabix
  • 9 reviews
  • 5 likes

Lower expectations required

published
Incentivised Review No

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Laurie Bell
Laurie BellSouth-Eastern Region, NSW

DJI OM4. Great price, great delivery.

published

Looking on the internet for Ausie supplier and found Toby Deals Ad, Best price by far and delivered before even thinking of tracking.

Incentivised Review No

This lens is a fantastic piece of kit to get into macro photography

published
Product Quality
Return Claim MadeNo
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Ishak Mohamad
Ishak MohamadSYDNEY
  • 3 reviews

Reasonable price reasonable performance

published

It's easy to navigate through the website, very accurate description and amazing speed of delivery.
Value for money amazing, I found cheaper website, but I got more value with Toby Deals.
Product quality so far looks good, but too early to said, it less than a month since I bought, but it's got warranty anyway.

Product Quality
Shipping
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Delivered within the expected time frame

published

Ordered a robovac because it was cheaper than other places.
The process was quick and easy. I received the item about 2 weeks after ordering it.
The item was obviously made for a middle east country but it came with an Australian plug and you can change the language to english once everything is setup.
After 1 day it seems to be working fine.

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Fuel
FuelGreater Melbourne (Metropolitan), VIC

Product was shipped timely and arrived very fast.

published

Very prompt is sending the items. It arrived very quickly. However post sales service could be more prompt. I had contact support a few times before getting a response.

Product Quality
Shipping
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The reviewer stated that an incentive was offered for this review

Amazing price

published

Was a bit worried because the price looked too good to be legit but it came perfect and reasonably fast

Product Quality
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Joseph
Joseph
  • 2 reviews

Delivered as stated but room for improvement

published

I bought some audio gear from them and duly delivered, but user manual was in Chinese and had to get another printed at my own cost/ inconvenience. However, audio item was delivered in reasonable time and in good condition which is the main thing. Definitely not scammers...you will get your order but maybe a little later than if you got it in Australia. Recommended...but remind them to send all instructions in English-lol!

Product Quality
Shipping

Pleasure to deal with.

published

I recently bought a Samsung Galaxy A31, took a bit of time to get here due to covid, other than that excellent service.
Good updates by seller.
Will deal with again.

Product Quality
Shipping
Paul J.
Paul J.Sydney, NSW

Good service

published

Satisfied with product - Galaxy buds+
Easy to navigate store
Good email update contact by seller
Purchase arrived promptly and in good condition

Incentivised Review No

Great Purchase Experience

published

Site offered a very good price for the Sony WF-1000XM3. Processing took 2 days which was slower than expected but arrived in 8 days as per the site. Great product and good site.

Product Quality
Shipping
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Page 1 of 14

Questions & Answers

Kitty
Kittyasked

I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?

1 answer
Nathan
Nathan

It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.

Gulzar R.
Gulzar R.asked

I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .

3 answers
SKN
SKN

I emailed their support email but only got a response 4 days later.

anglosaxon1969
anglosaxon1969

They can be a bit slow with the dispatching and replying to emails but you will receive your phone.

Jay
Jay

Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them

Maxim M.
Maxim M.asked

Where is my phone? TAUW380168383

12 answers
Dagabix
Dagabix

It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).

Maxim M.
Maxim M.

Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!

A Driver
A Driver

Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.

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