Reviewer Photos & Videos
Would have got 5 stars, BUT - -
After reading lots of bad reports, bit the bullet and bought 2 x Samsung S20+ on 1st Dec. After 10 days of nothing, no updates on order, I sent 3 emails over 5 days, all for no response, this is why I give 4 stars, not 5. Then on 16th Dec, email indicating Order posted, 5 days later I had my 2 phones in perfect new condition. At $650 LESS per phone than the usual local shops, I feel great about Toby Deals, and would use again.
Order arrived but not fully convinced
Ordered the new Samsung air buds as a gift for Christmas. Recieved order in Australia 2 days after it was shipped from Hong Kong (took 10 days to process however). Chinese writing all over the box but looks legit. Guess we will find out Christmas morning.
All good in the end
Ordered a Xiaomi Mi10T Pro 5G, 3 days after ordering I emailed enquiring about the order and when it would be shipped, 4 days later Tobydeals replied informing me that there was a delay in shipping but a few days after that I received another email informing me that the package was leaving the warehouse, then once it was dispatched it only took 5 days to ship from Hong Kong to me in Perth with me receiving shipping updates regularly by text message, (I paid for insured express delivery), nobody was at home the day it was delivered so Toll Freig...ht left the package at the BP express which is just near my house on my street and text me instructions on where and how to pick up, great phone at a awesome price, all in all I'm very satisfied with the product and the delivery service and I would definitely consider buying from Tobydeals again in the future.
Very good, on time and able to do what is advertised...
Easy to find the product, generally a good range. Great prices for quality items. Very satisfied with the overall experience.
Lower expectations required
Ordered two smartphones from this retailer in 2020. The first in June, the second in November. Both orders were placed, processed, dispatched and received without issue.
In both instances, the order took 10 days to two weeks to dispatch, and another 7-10 days to arrive. Ignore whatever processing/delivery times are quoted on their website and you won't be disappointed – because they do eventually ship.
Similarly, do not expect them to reply to your emails within a reasonable timeframe. It took a month for me to receive a response the one time...I wrote to them. The discounts offered by this retailer are enough to justify their downsides. Purchase from them with the knowledge that they do certainly ship, but take several days or weeks to do so – and that should any warranty issue arise whereby they must be contacted, a period of months will likely ensue. Having lowered my expectations, I would absolutely purchase from them again. I do my research beforehand, only ordering items that aren't likely to ship with flaws (i.e. reputable brands, IPS LCD over OLED, etc.). Yes, it's still a gamble – but a calculated one. You could do the same.
DJI OM4. Great price, great delivery.
Looking on the internet for Ausie supplier and found Toby Deals Ad, Best price by far and delivered before even thinking of tracking.
This lens is a fantastic piece of kit to get into macro photography
The lens is very nicely made and feels solid in the hand. All the controls are very smooth and easy to use. The images are very nice and exactly what I had hoped for, being able to capture incredible detail off small objects, surfaces, and bugs. The lens is extremely compact and lightweight and easy to carry. It's suitable for macro photography as well as general portrait and landscape photography. It really does everything quite well except telephotography. There are a few things that are either non-features or less than perfect though.
Non-...features: Don't get too excited for the 1.2x super macro mode, it turns off image stabilisation and auto-focus, and 1.2x is not that different from the standard 1x mode, so I'd call this a non-feature. I also think the ring light, while it could be useful for close-ups on stationary objects, isn't that useful for insect photography, and it definitely doesn't replace a flash. It might do adequately in shady areas during the day at best. Don't expect the ring light to compensate for slow ISO, small apertures, or fast shutters on its own. You'll definitely get more out of this lens with a traditional flash and diffuser setup than relying on the ring light. On the plus side, if you don't use the ring light, you can put the lens cover on and then mount filters to the lens that you otherwise won't be able to do if you like lens filters. Less than perfect: One inherent downside of a 28mm (45mm equivalent) lens is that you do have to get quite close to your subject for a good photo and it may scare away more camera shy subjects. It still works though, and insect photography is my primary photographic interest. Conclusion: All that said, the photos I'm getting out of it are very nice and I don't regret the purchase at all. If what you're looking for is a compact and easy-to-carry lens for general use and macro photography, this is a great solution. If you're desperately looking for some increased working distance, get a longer lens, but then you're trading off for weight and size. The only real downside to this lens is the relatively smaller aperture for portrait photography and the like.
Reasonable price reasonable performance
It's easy to navigate through the website, very accurate description and amazing speed of delivery.
Value for money amazing, I found cheaper website, but I got more value with Toby Deals.
Product quality so far looks good, but too early to said, it less than a month since I bought, but it's got warranty anyway.
Delivered within the expected time frame
Ordered a robovac because it was cheaper than other places.
The process was quick and easy. I received the item about 2 weeks after ordering it.
The item was obviously made for a middle east country but it came with an Australian plug and you can change the language to english once everything is setup.
After 1 day it seems to be working fine.
Product was shipped timely and arrived very fast.
Very prompt is sending the items. It arrived very quickly. However post sales service could be more prompt. I had contact support a few times before getting a response.
Was a bit worried because the price looked too good to be legit but it came perfect and reasonably fast
Delivered as stated but room for improvement
I bought some audio gear from them and duly delivered, but user manual was in Chinese and had to get another printed at my own cost/ inconvenience. However, audio item was delivered in reasonable time and in good condition which is the main thing. Definitely not scammers...you will get your order but maybe a little later than if you got it in Australia. Recommended...but remind them to send all instructions in English-lol!
Pleasure to deal with.
I recently bought a Samsung Galaxy A31, took a bit of time to get here due to covid, other than that excellent service.
Good updates by seller.
Will deal with again.
Satisfied with product - Galaxy buds+
Easy to navigate store
Good email update contact by seller
Purchase arrived promptly and in good condition
Great Purchase Experience
Site offered a very good price for the Sony WF-1000XM3. Processing took 2 days which was slower than expected but arrived in 8 days as per the site. Great product and good site.
Questions & Answers
I bought a Nikon camera and need this by end of December. I've sent email to them but no one response, I'm thinking to buy it from other store but I have put a dispute in Paypal, how do I escalate my dispute to get money back? The status in my dispute is waiting for seller's response, and the status of my order is "Paypal Reversed", what does this mean?
It is in the paypal resalute center you have to let paypal review the case.
I had the exact same status but they never actually reversed it. you need to make paypal do it.
I ordered a phone on 3rd of December and paid $25 extra for the express delivery which supposed to be delivered in 5 days but until now nothing ,sent 4 emails but no reply not even estimated time or anything at all ,the order number is TAUW380167782, any suggestion or help will be appreciated .
I emailed their support email but only got a response 4 days later.
They can be a bit slow with the dispatching and replying to emails but you will receive your phone.
Pls raise to PayPal asap. Toby deal closed business
If you paid by credit card company than raise with them
Where is my phone? TAUW380168383
It's on its way. Calm down. 9 days is nothing. These guys need at least two weeks to ship anything, despite the times quoted on their website. I ordered the same Xiaomi smartphone on the 24th of November, and it only just arrived today. Although initially it ships via a courier called DPEX, it'll be transferred to Toll once it enters Australia. You can then continue tracking it via the Toll website using the same tracking code Tobydeals provide shortly after dispatch (not your order number).
Thank you very much, they finally replied to me via email, saying that it's out of stock and they are sourcing it... Hopefully I'll get it eventually, thank you!
Toby deals are closed down (bankrupted ?) as of 19 December 2020. See if they shipped it before that, if not... you might have to get your money back.
Get an answer from our members and Toby Deals representatives
Other Electronics & Computing Shops
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.