Zero after sales support on faulty items
Using their on-line service, I purchased a Toledo profile contour gauge from Tool King (Tools and Equipment). It arrived with one of the four magnets "built into side of body for easy storage and fastening to metal profiles", missing. By the end of the day the other three magnets dropped off leaving only the glue marks. As soon as I unpacked the gauge and noticed the missing magnet, I took a photo and attached it to an email to Tool KIng. Tool King did not respond and have continued not to respond. Tool King claimed that the gauge was made of quality materials. My experience is that neither the gauge, nor Tool King present as high quality.
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|Category||Online Shops, Physical Shops and Hardware Shops|
|Offers Free Standard Shipping||No|
|After Sales Service||No|
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