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Tool Spare Parts

Tool Spare Parts

3.4 from 51 reviews · View Statistics

Reviews

3.7

7 reviews
5
(4)
4
(1)
3
(0)
2
(0)
1
(2)
  • Product Quality
    4.8 (4)
  • Return Claim MadeYes · No (7)
  • Shipping
    3.0 (5)
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brewsterly
brewsterly
  • 4 reviews

Very Helpful

published

Have used them a few time and got my items promptly and in good time.

Recently I made a wrong order on a Saturday and didn't realize till Sunday, wrote them an email and asked to cancel the order, which they cheerfully done.

Great customer service.

Incentivised ReviewNo
Return Claim MadeNo
Joe
JoeSouth East Queensland, QLD
  • Verified

Either incompetent or liers.

published

On the 2nd of November, I ordered and paid for 1 Plastic threaded Ryobi Brush cap for $8.00 that I could have purchased off eBay for $1.00. I needed it soon so I ordered local believing, coming from within Australia and listed in stock, I'd have the part in 2 - 3 days max. I also sell products so I know how mail and courier services work. Two weeks later they send me a notice that my item has just been packed and sent. It just arrived today the 19th Nov. 2 1/2 weeks $19 was the total for a $1.00 cap and slow delivery. Never again because they didn't care enough to reply when asked what was going on. An 18 hour drive took 2 1/2 weeks and I lost two customers who got tired of waiting. See photo

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Shipping
Incentivised ReviewNo
Return Claim MadeNo
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0.0
(1,234)

Tool Spare Parts supplied..what no one else could..thank you !!

published

I thought my old faithful 1/2” cap. Bosch drill was destined for the bin. Spent many hours online “around the world” looking for the part to no avail . Glad I found Tool Spare Parts..service with a smile

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Davo
Davo
  • 3 reviews

Replacement parts

published

Good service & supplied genuine parts for my AEG sander. No local tool shop could get them. Would recommend. Bought this orbital sander from Bunnings. Was given the run around, saying that they no longer stock that model

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Dennis15612
Dennis15612
  • 2 reviews
  • 4 likes

a ryobi drill i bought from bunnings.

published

Bought a drill at bunnings. Finally it died in me. Lots of sparks not much motion! No help trying to get help there, “ we dont stock them anymore”.
Ryobi dealer had never heard of the drill. Did a google and here i am. New brushes with free advice and a drill that is working like magic again. Moral of the story go to thr experts first. Well done guys.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Part supplied to UK

published

The required part was unavailable in the UK, but listed as 'in stock' with Tool Spare Parts. Customer services were very helpful and the part arrived in UK 16 days after the first enquiry. It seemed I had little choice regarding supply as I couldn't find one elsewhere. Consequently costs were greater than I would have liked, mainly because the cost of carriage to the UK was greater than the cost of the part supplied. Nevertheless, the communication from Tool Spare Parts and their courier was excellent and I now have a working tool for much less than the cost of a replacement. Overall, very happy, thank you Tool Spare Parts.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Tom
Tom
  • 2 reviews

Look elsewhere, know your prices

published

I've ordered off them before, I'm certain they forgot about my parts. But, I just found out that... The prices are a massive rip off! So on their parts diagram, they charge 300$ for a 5ah 18v dewalt battery. They're worth 129 (2019). If you you do your research, I'd go elsewhere. Sorry to the company, but it's only fair!

Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Questions & Answers

alfredmuscat
alfredmuscatasked

Need a chain reline part for a Gardenline Chainsaw PCH25 and also a workshop manual for it

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