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Tool Spare Parts

Tool Spare Parts (page 2 of 4)

3.4 from 51 reviews · View Statistics

Reviews

3.4

51 reviews
  • Product Quality
    4.8 (4)
  • Return Claim MadeYes (0) · No (7)
  • Shipping
    3.0 (5)
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Reviewer Photos & Videos

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Ken Nothdurft

Ken NothdurftSouth East Queensland, QLD

  • 3 reviews

Much need Ryobi Sander Belt. It works again.

published

This is the only place I could find the belt being available. Prompt transaction. Fitted perfectly. Thank you. Will shop with you again if the need arises.

Terry

TerryWide Bay-Burnett, QLD

  • 4 reviews
  • 5 likes

Simply the best

published

Tried everywhere to find a spare part for our older style Vax vacuum and was at my wits end thinking we would have to part with our brilliant vacuum until I found Tool Spare Parts and they was fantastic in there communication and help all through the process of me purchasing the exact spare part that I needed at a great price and very quick postage,will certainly deal with this company again in the future,thank you once again

Poor customer service

published

I asked a question regarding some parts and was directed to the parts diagram. The parts required were not individually required so I mentioned this. I was then directed back to the diagram I raised the initial question about. I would rather purchase a new product than buy spares from this company.

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  • Verified

Difficult part to find made easy

published

Goran and the guys made what was seemingly an impossible mission for me , turn into positive results. Nothing was too hard, they kept me informed and provided detailed info in reply to my initial query. I'll be using their services again and have already shared their contact details with my work mates. Thanks again guys, awesome service

Good service

published

Tool spare parts description of product - Very accurate. Delivery- Very fast, kept informed at every stage.of transport Product that I purchased has been installed and works perfectly. Quality of item excellent plus price of
Switch for Dewalt angle grinder -very reasonable. A very reliable company to do business with.

Nice recovery

published

I ordered a part which was listed on TSP's site. It took a few days (within the advertised fulfillment period of 5-10 working days) before the order was shipped, but that was fine with me. Delivery by Aust Post resulted in a damaged item being received. Possibly poor packing, but definitely poor handling. I phoned TSP immediately for a replacement and provided photo evidence. TSP sent replacement within a matter of days. Good result.

Spare part delivery

published

Ordered and received spare part for my DeWalt 735 promptly and without fuss. Being notified when shipped and tracking a further bonus.
Cheers

Word of Warning!!!

published

Since January 1st 2015, under new management. Really? Seems the same old bad management to me.
I made the mistake of not reading all these reviews first before making my purchase.
It had taken a week to notify me my part is no longer made. Why advertise a product and take your money when it does not exist?
And why a week to work that out???
Also still waiting for MY MONEY to be refunded.
They said a week maximum but it has been over a week and still waiting.
Luckily i paid through paypal and have lodged a dispute a transaction through them.
Not happy.
I will never will use tool spare parts again in my life.

2 comments
Mark
Mark

Totally agree with my review?
I am sure the 5 star reviews recently added are false reviews.and none bar 2 are verified customers.funny that. They are trying to get there low star rating up.

Mark
Mark
Pete

PeteAuckland,NZ

Awesome Service

published

When you receive great advice and exceptional service would you want to go anywhere else,appreciate all the help I was given I will absolutely come back to you guys when I need advice and great service.Thanks.

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Perfect service

published

They patiently spent time chatting to me and pointed me in the right direction. Order was executed very fast and perfectly.
Thank you

Really great service

published

When I rang the guy couldn't be more helpful (and patient!)
Fast service, very professional. I'll certainly use them again when I need parts

Great service and excellent postage tracking

published

Searched and found itemised parts manual, ordered part and was impressed with the level of communication on the progress of my part. Received the part promptly and very happy with the total service from Tool Spare Parts. AAA+++

  • Verified

Very helpful, great service.

published

Very helpful finding a spur gear for my Makita drill.
Easy to deal with and fast service.
Regular updates via email.
Recommended.

Fantastic service....fast delivery

published

Great work by staff member Goran.....parts arrived quickly with exceptional customer service.
Will definitely use them in the future. Highly recommended!!

Excellent Service

published

Ordered a replacement cap for a Bosch lawn edger; received within 10 days with no fuss and postage tracking.
Will definitely use them again. A1 supplier. Many thanks Debra

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Page 2 of 4

Questions & Answers

alfredmuscat

alfredmuscatasked

Need a chain reline part for a Gardenline Chainsaw PCH25 and also a workshop manual for it

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