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Top Florist

Top Florist

3.7 from 46 reviews · View Statistics

Reviews

3.7

46 reviews
  • Product Quality
    3.8 (43)
  • Return Claim MadeYes (3) · No (36)
  • Shipping
    4.1 (32)
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H.Temoni

H.TemoniGreater Melbourne (Outer), VIC

Excellent Product

published

Top quality product and service. I had a small waiting time for delivery and excellent customer service. I will tell friend and family about Top Florist

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1 comment
Top Florist
Daisy A.Top Florist

Hi H.Temoni, thank you for your excellent feedback and great to hear you will recommend our service to family and friends! We'll be here if you need us for any flower gifting needs in future!

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Stephanie

Stephanie Southwest, VIC

Mother's Day

published

Flowers were delivered to my mum on Mother’s Day ..easy delivery.

We were happy from start to finish

Thanks a lot

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1 comment
Top Florist
Daisy A.Top Florist

Hi Stephanie, thank you for your wonderful feedback and great to hear you were happy from start to finish! We'll be here if you need us for that next special occasion!

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Nathan B.

Nathan B.Western District, VIC

Excellent service

published

Fast prompt delivery, beautiful flowers. Exceptional range to choose from. Excellent communication in regards to delivery. Highly recommend to anyone.

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1 comment
Top Florist
Daisy A.Top Florist
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Excellent and timely service

published

Mothers Day is a busy day, but the flowers I ordered were delivered on the day as promised and looked fantastic. The website was easy to navigate and place the order, and the follow up messages kept me informed of the delivery status. I would recommend Top Florist.

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1 comment
Top Florist
Daisy A.Top Florist

Hi Robert, thank you for your wonderful 5 star review and feedback. We do hope your flowers are being thoroughly enjoyed by the recipient and we look forward to your return in future!

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Melt

Melt

  • 2 reviews

Thanks Top Florist

published

Everything was perfect from the ordering process to the huge beautiful arrangements. Mum was perfectly surprised. Thanks Guys, will return

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1 comment
Top Florist
Daisy A.Top Florist

Hi Melt, happy to hear your Mum was over the moon with your lovely arrangement! Thank you for sharing your amazing 5 star review with and we'll be here when the need arises for that next special occasion!

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Alison

AlisonThe Mallee, VIC

Satisfied customer

published

Flowers I ordered for my granddaughters birthday were delivered and made her very happy.
I will be happy to use this service again when an occasion arises

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Top Florist
Daisy A.Top Florist

Hi Alison, pleased to hear your granddaughter loved your gorgeous flowers! Thank you for sharing your lovely 5 star review with us and we look forward to your return in future!

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just beautiful

published

I ordered flowers for my mum to be delivered on Friday. They were delivered and just as beautiful in real life as in the pictures on the website. She loved them and so did I.
Highly recommend.

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1 comment
Top Florist
Daisy A.Top Florist

Hi lizzi, thank you for sharing your Mum's gorgeous flower arrangement with us and for your wonderful feedback too! Happy to hear she was over the moon and you loved them too! We look forward to being your go to in future!

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  • Verified

Very disappointed with product and service.

published

I ordered a bunch of flowers from this website for my mother.
The flowers did not look like the photo and resembled something you could get from a shopping centre for 1/4 of the price I have been offered a partial refund or voucher I took the refund.
I would not use this service again.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Top Florist
Daisy A.Top Florist
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Beyond Happy

published

For excellent service I would highly recommend. The flowers were amazing, fresh, huge and lovely and my friend was beyond happy with them. Very smooth transaction from start to finish, I won't ever use another florist now - 100% in every aspect of the transaction, thanks guys!!!!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Top Florist
Daisy A.Top Florist

Hi Katy, pleased to hear your friend was over the moon with your gorgeous flowers! Thank you for sharing your fantastic 5 star review and recommendation with us and we'll look forward to your return for that next special occasion!

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Minnie Theodore

Minnie TheodoreGreater Melbourne (Outer), VIC

Disappointing in every way, wouldn’t recommend

published

Received a birthday delivery from Top Florist & was so disappointed, looked like a $15 supermarket bunch certainly not any resemblance to the photo on their website. My young daughter had paid $80 plus $20 delivery & what made it worse is she was so embarrassed. Replied to their message regarding feedback which they did get back to me to let me know it must be received within 5 days of delivery (I replied on day 7).
Pitiful Top Florist, inferior product, false advertising & rubbish customer service

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1 comment
Top Florist
Daisy A.Top Florist
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Flowers were just Perfect!!

published

I had ordered a big bunch of fresh red Tulips. They weren’t in stock, so got substituted by orange tulips. No complaints at all. Those Flowers were simply gorgeous, and most importantly my wife loved them, and that’s what counts.
Thank you TOP FLORIST

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1 comment
Top Florist
Daisy A.Top Florist

Hi Johnson Mathew, delighted to hear your wife absolutely adored your lovely bunch of tulips! Thank you for sharing your fantastic review with us and we'll be here if you need us next time!

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Fishmad

FishmadPerth, WA

Fantastic people

published

Fantastic service with care and love can not fault these wonderful people
And made key wife feel great thank you

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1 comment
Top Florist
Daisy A.Top Florist

Hi Fishmad, pleased to hear your wife very much appreciated your gorgeous flowers! Thank you for sharing your excellent 5 star review with us and we look forward to that next special occasion!

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Jenny

Jenny Richmond-Tweed, NSW

Great service

published

Easy to deal with and very helpful with what i wanted. Much better than online or email. Thank you. Jenny

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1 comment
Top Florist
Daisy A.Top Florist

Hi Jenny, thank you for sharing your wonderful feedback with us! We look forward to being your go to for any flower gifting needs in future!

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Joanne A.

Joanne A.South East Queensland, QLD

Flowers for a friend as her Mum had passed away.

published

Placed an order for a beautiful box of flowers. They were exactly like the picture. Put the order in the night before paid a little extra but she received them the next morning. So pleased. Thank you I will definitely use your company in the future.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Top Florist
Daisy A.Top Florist

Hi Joanne, pleased to hear your friend very much appreciated your lovely gesture for such a difficult time. Thank you for sharing your excellent review with us and we'll be here if you need us for that next special occasion!

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Courtney Thomas

Courtney ThomasSouth East Queensland, QLD

Brilliant Service!

published

We used Top Florist for the first time to arrange a flower delivery to a client who was in hospital. Product was reasonably priced and delivery was extremely quick (same day option). Highly recommend.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Top Florist
Daisy A.Top Florist

Hi Courtney, thank you for sharing your wonderful 5 star feedback and recommendation! Happy to hear your client very much appreciated your thoughtful gift and we'll be here if the need arises for that 2nd time in future!

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Such a lovely business

published

A really amazing and lovey experience ordering from Top Florists and flowers delivered to door on day with amazing quality.

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1 comment
Top Florist
Daisy A.Top Florist

Hi Zoe, thank you for wonderful 5 star feedback and happy to hear your experience with our service was amazing! We'll be here if the need arises for that next special occasion!

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Very satisfied customer

published

Top Florist made it very easy to order online, was well priced, had lovely flowers and had prompt delivery. Good communication throughout. Would definitely recommend!

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Top Florist
Daisy A.Top Florist
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Karen

Karen South East Queensland, QLD

Absolutely disgusting

published

Paid $145.00 for a bright bunch of flowers. And what I received was a bland dull $10.00 dying bunch of flowers. They were for my elderly mother. They arrived 6.45pm. By a so called delivery driver who in fact was a tradesman in his work gear with an attitude to match. Never will I buy from them again. So upset .

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4 comments
Top Florist
Daisy A.Top Florist
Karen
Karen

I have sent 3 messages to you with no response

Top Florist
Daisy A.Top Florist

Hi Karen, can you please provide us with your order number so we can have someone get in contact with you? Alternatively please give us a call and we can attend to your concerns as soon as possible.

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Lisa C.

Lisa C.South East Queensland, QLD

Great Experience

published

Top florist were very communicative and fast with delivery coming up to Easter long weekend. When they didn’t have the colour request due to COVID they were quick with an alternative colour and advising of the change and if I wanted to proceed or not. Thanks Top Florist great service.

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1 comment
Top Florist
Daisy A.Top Florist

Hi Lisa C, thank you for sharing your excellent 5 star review with us and you were kept up to date of any changes made for your order too! We'll be here when the need arises for any flower gifting needs for that next special occasion!

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Mary Buckingham

Mary BuckinghamSouth East Queensland, QLD

Beautiful

published

Beautiful, Fragrant, just Superb worth every cent and a lovely florist too i will definitely use again
Thank You Top Florist

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Top Florist
Daisy A.Top Florist

Hi Mary, thank you for your wonderful 5 star review! Happy to hear your gorgeous flowers were very much appreciated and we look forward to your return in future!

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