Top Florist
Verified3.7
286 reviews
PositivevsNegative
67% · 19194 · 33%
- See all
Return Claim MadeYes · No
Product Quality
3.8
Shipping
3.9
Reviews
Vanessa Metropolitan Adelaide, SA
VerifiedMore
0
More
Flowers are beautiful
Beautiful flowers and just the perfect colour.Arrived quickly! Very happy. Show details · 1
Bergy South-Eastern Region, NSW 4 posts
Fair Incentive VerifiedMore
0
More
Great service and exact product
Great service and flowers were exactly what was shown to purchase Show details · 1Margery Boylan 2 posts
VerifiedMore
0
More
100% recommend this supplier
Beautiful Cooktown orchids delivered the next day as promised. Recipient was thrilled with them - which have retained their freshness 2+ weeks later. Show details · 1Frosty Gregory hills 2 posts
VerifiedMore
0
More
Flowers
The flowers were sent to someone and they tell me the flowers were beautiful. From the picture I seen online they were value for money. Show details · 1Maca South East Queensland, QLD 6 posts
VerifiedMore
0
More
Perfect!
Never had a problem and when I had to change delivery point it was not a problem to them. Flowers were beautiful. Show details · 1Lisa Sydney, NSW
VerifiedMore
0
More
Fantastic work
Provides good quality service and high quality flowers ordered flowers for a friends birthday and still looked amazing after a week Show details · 1Marie
VerifiedMore
0
More
Excellent service
Would recommend this company I ordered flowers online for my daughter who lives in Australia for her birthday they arrived on the day and she was delighted with them she sent me a photo and they were exactly as ordered would definitely use Top Florist again Show replyBlossom 11 posts
VerifiedMore
0
More
Blue for a boy
Beautiful flowers and a lovely blue bear. Welcomed new baby boy to our family, great grand child number 10. Show details · 1Mickstar74 South East Queensland, QLD 4 posts
VerifiedMore
1
More
Ruined Valentine’s Day 2024
I placed my order 3 days in advance. I live in Queensland and my partner lives in the Northern Territory. I was well early before their cutoff time. I get notified ON VALENTINES DAY that they can’t fulfill my prefer. The one day of the year where you would think they’d have their **** sorted out. Never again. Don’t trust this company!!Connie 3 posts
More
0
More
No happy
I have had two deaths in family weeks apart. The first flowers you sent absolutely perfect.But today I found out the second flowers you delivered did not get delivered to address went to the post office. My flowers were not received, who sends flowers to the post office. I thought that was the delivery fee to the house, who in their right mind while grieving go to the post office to pick up their flowers?
So waste of my time and money let alone I look like a fool for asking if the flowers were nice.
Top Florist DM
More
Hi Connie, We are so sorry to hear about the disapointment with your order.... Read more
Did you have your order number so I can look into this further for you. Thanks Top Floristunimportant customer South East Queensland, QLD 5 posts
More
0
More
Absolutely disgusting, not one bit of floristry in this sub standard gerbera mess
My children sent me flowers for my birthday, gerberas in a box , the colours didn’t go together and two of the six flowers in box (I can’t call it an arrangement) were inverted and dead. It had Easyflowers and Top Florist branding on the box. It actually was so awful it made me cry. I am so disappointed as I am a retired florist and would never have sent anything so awful out. The intention was to send love and the slap dash rubbish sent was devoid of any kind of respect for customers. The chocolates were a cheap brand that I have never heard of and look very dodgy too. Show detailsTop Florist DM
More
Hi, We are so sorry to hear about the disapointment of your flowers and thank you for providing the photos... Read more
. Could you please provide your order number so we can have our quality control team follow this up for you? Once we do recieve this we will need to follow this up with the customer who made the purchase. If you wish to contact us to provide details please don't hesitate to call us on 1300 28 97 97 and we look forward to hearing back from you at your earliest possible convenience.Julie-anne Cross South East Queensland, QLD
VerifiedMore
0
More
Quality at and price
You can spend $100 or $500 and the service and quality will remain the same, in a word as Spectacular as receiving the flowers yourself. Show replyKerry W. Greater Melbourne (Outer), VIC 2 posts
VerifiedMore
0
More
Poor Service - Did not Deliver on Service
Ordered flowers on the 14th November 23 at 8pm for delivery the following day for a friends 70th. I picked a message the following evening after getting home from work to say, due to unforeseen circumstances they could not deliver on the day. Option was to refund $6 or cancel order. I had no choice but to proceed with the order. I wish I had of checked the reviews first. The flowers arrived around 5pm today. Nearly 48 hours later. They advertise if you order by 2pm same day service. They did not even give the delivery priority today. It was an end of day delivery.WOULD NOT RECOMMEND- extremely disappointed with the entire experience. Show details
Top Florist DM
More
Hi Kerry, We are terribly sorry for the delay in responding... Read more
. We want to sincerely apologise that we were unable to deliver your order on the date requested. We did receive your feedback and attempted to make contact to offer some compensation. We have sent you an email with an offer to apologise for not being able to deliver on the day. Please let us know if you would like to accept. Thanks Top FloristLisa D. Greater Melbourne (Outer), VIC
More
0
More
Failed twice!
In October last year I ordered flowers from top florist for my mums birthday. They advertise same day service before 2pm. I placed my order at 9am and they called me later in the day, told me that they could not deliver same day and refunded my money, they gave me a gift voucher as compensation. Yesterday, 5 days out from Mothers Day, I used that gift voucher and today they called and said that they can't deliver . . . again. I will never use them again. That's not true, I will never TRY to use this service again, because at the moment they have never delivered any flowers for me! Show detailsBestie South East Queensland, QLD
More
0
More
Kathryn flowers were stunning
Thankyou EASYFLOWERS for making it so easy. Beautiful flowers delivered on time and stunning. Show details · 1Questions & Answers
No questions yet
Details
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi, We are so sorry to hear about your experience... Read more
. Could you provide your order ID so I can look into this straight away for you. Regards, Top Florist