A Bad Experience and Horrible After Sales Service
Delayed starts, incomplete or poor work and failure to act timely on after installation faults. Regardless of what the salesperson tells you, be skeptical. My recommendation is that you withhold final payment until you are satisfied that you received what you paid for and that it works correctly.
The roof of my unit was repaired recently by Top Glaze.While I was waiting for them to start work (9 WEEKS) my neighbor had his unit roof repaired almost identically for approx $2000, my price was $4000. It was my fault as I didn't do enough homework and got more quotes. While the tradie did a reasonable job, they had to return to do some finishing and replace a few more tiles.So people, do yourselves a favour and get a few quotes. I was also offered a $100 discount for a favourable review of which I declined. Far too expensive.
Roof like new
I have been very impressed by the roof restoration done on my home by Top Glaze. Scott was really great to work with and at all times kept us informed about progress of the job - took a bit longer to do due to wet weather - but that's nature! He explained that to do the job properly, it required extra time for the pointing and layers of paint and sealant to dry. I have been up on the roof and the pointing is excellent - even and straight! I am happy to recommend Top Glaze as a roofing company that delivers what it promises - a top quality job!
The tradesmen working on my site were all very well mannered and the work they did was excellent. My roof was in a very bad condition and Top Glaze Roofing have done an excellent job and the roof looks so good now. There was so much rubbish up on the old roof and this has now been removed - there was alot of mess, but they did a pretty good job of cleaning up. Would recommend them to anyone.
after a year still good as new
I should have written a review sooner. Better late than never. Me and my neighbour refurbished our roof the same time, Topglaze did a better job with more effort put in. The Quality check guy at the end made sure everything was top notch. Touched up the corners where it might not be reachable or obvious when standing on the roof top. Had a whirly bird fitted too, quiet as can be. Its not cheap, cheap things are rarely the best!
Top Job done by Top Glaze Roofing Systems.
My tiled roof was in poor state after being repainted 12 years ago by another company. I found Top Glaze Roofing Systems to be extremely professional in all aspects starting from the free quotation process right through to completion of the project and the final inspection. My job was drawn out over 2 to 3 weeks due to poor weather conditions, but at no stage did the tradesman doing the job progress each stage if the conditions were going to have adverse effects on the finished job. Consequently I now have a brand new looking tiled roof. Would happily recommend Top Glaze Roofing Systems to anyone.
Roof cleaning and repointing
My roof is now removed of all moss! Finally!!
All staff and contractors were great to deal with. Everyone I spoke to seemed genuinely interested in helping every step of the way.
If you are thinking of getting your roof cleaned, keep in mind that ALL OF YOUR surrounding areas are going to be very dirty afterwards. The tradesman did a great job cleaning it up, but there is still a lot of moss left on my pebbles (totally unavoidable).
Recommended company for a hassle free job.
Extra work done
Although we just change the down pipe, during the work, it was found that the gutter was flowing in the wrong direction. Top Glaze man help to fix the flow slope. Thanks.
When the tradesmen first came and changed the tiles etc then cleaned the roof, my first thoughts where,”Oh! what a mess” however as the job progressed the guys did a tremendous job of cleaning up after themselves which was a plus. I would like to thank you and your tradesmen for their professionalism from start to finish, the roof looks amazing I have been asked if it was a new roof by neighbours, the job was done in no time and everything was cleaned up when complete. Thank you!!
Couldn't be more pleased with the work.
Our roof looks brand new. Very happy with the outcome & the professional approach to the job. We were kept updated during the process and Top Glaze followed up to ensure we were satisfied with the workmanship.
Top Glaze, you did a top quality job
My cement roof tiles had a complete makeover. Top Glaze Roofing Systems took great care to replace the broken tiles before pressure washing and cleaning not only the tiles but also cleaning the guttering. The ridge caps were also rebedded and pointed. The finishing touch was sealing the tiles with sealer glaze which transformed my tired faded roof tiles into gleaming new ones. Matthew was always courteous and professional in his approach when making contact. The jobs were done professionally and courteously as per the quote by Sasha. All debris & rubbish were removed. He also thoughtfully left me with six extra tiles freshly coated as extras. The personnel at the office has been also friendly, courteous and helpful. Thank you to all concerned for a job well done.
Top Glaze carried out the job with courtesy and professionalism. Good to see tradesmen taking pride in their work.
They were also very prompt and helpful with any extra queries we had.
Ive now got the best looking roof in the street
New roof looks fabulous .I'm thrilled with the colour choice too. All the staff were very professional and trustworthy and I had no hesitation in granting them unsupervised access to my property
Thrilled with the results. As good as new.
We wish to thank Top Glaze for the professional job recently carried out on our roof.
At all times we were kept informed of the process & what to expect. The roof was in a bad condition &
required many tiles to be replaced. This was done, & all the repairs were explained. Our solo worker
was cheerful, approachable, & and happy to explain any queries.
We are delighted with the end result and the clean and tidy way our property was left.
There would be no hesitation to recommend Top Glaze to any one else needing roof restorations.
Many thanks for a job well done. Boardmans East Bentleigh.
Excellent Roof Job
Work was done very efficient. I was told it would be a 5-days work but when the actual work started, more workers were allocated to finish my roof in 2 days.
I’m thinking of getting my gutters clean and protection as well in the near future.
Good service, proficient at their work
Communications leading up to the roof repair were good. On the day 5 people turned up and the work was completed by lunch time. The area around the house was cleaned before the workmen left.
The only glitch was that the team arrived a day later than agreed. This could have been a big problem since we run a business from home.
A JOB WELL DONE
Firstly I need to thank TOP GLAZE ROOFING SYSTEMS for a professional job on my roofing. The job was to Restore Cement Roof,Demoss,Pressure Clean ,Repoint,Rebed , Seal,Repalces a qty of 350 plus broken tiles Install 2 new spin vents Rebed Scotia Board (also they agreed to clean my pergola with a special type of chemical ,this was free of charge.. I also want to thank Matt for a job well done.He was very clean and very thorough in his workmanship.Thus far I have no issues to recommend Top Glaze to my family and Friends going forward. (by the way they were not the cheapest but worth the money.Thank You TOP GLAZE
Great Roof job
Not cheap but a very professional job .Matt was very thorough and went out of his way to give us a great finish .
Well worth the money .
Roof looks great! Cooler summers and warmer winters on the way
Thank you to TopGlaze for a lovely job on our roof. Not the cheapest quote by a long way, but we are looking forward to the thermal benefits of the glazing product. There were some glitches and delays in getting the right product on site - so the tradies worked overtime (even Sunday) to catch up! Thanks team.
Job well done.
I chose Top Glaze again because I was happy with their job on my residential unit. The staff is friendly and I am, hopefully, wishing that this new job will be a good as the first one.
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