Great service. Value for money.
Just want to thank Jacob for making this transaction smooth as possible. He made it easy. Thank you. Boss he deserves a great Christmas bonus.
The BEST of the best
Third house in 13 months with Top Gun and once again everything went flawless thanks to Catherine and Dominique. Will call you in 12 months for house number 4. Total professionals.
3 settlements 3 winners
I have used Top Gun for 3 purchases in 6 months, i have only found them to be professional in all aspects. Value for money, no hidden extras with the security of a large legal firm if the wheels were to fall off.
- Verified customer
Do not use this company
Absolute worst experience of my life.
We were told with one week notice that they had made a mistake on our settlement date and instead of having an extra 20 days (which I confirmed with them 3 times during the process) we only had 7 days to move out.
This is the email we got 7 days before settlement:
"A previous colleague of ours has calculated the settlement date incorrectly. We confirm that settlement is scheduled to occur on Friday, 2 November 2018.
We apologise for the error. If you have any queries, please don’t hesitate to c...
- Verified customer
Quality without the shiny edges
Our experience with Top Gun was always prompt, pleasant and courteous. There was a misinterpretation of our contract early on that may have been caused by inexperience on behalf of the conveyancer but no damage was caused. There were also times in which we as the purchaser were doing the run around to gather documents etc from the developer that I would usually consider the role of the conveyancer. When our settlement needed to be delayed due to finances not clearing they were instrumental in helping coordinate all parties to ensure a satisfact...ory outcome asap under swiftly changing circumstances. Ultimately the service was worth the price and the entire transaction was completed without undue stress or cost. If youd like a conveyancer that will pull out all the stops a higher priced competitor may be the best option. If you just want someone who can get the job done and cover the legal side cheaply Top Gun was great.
Don’t go there!
First of all settlement was delayed! Then one month after settlement they send me an email saying their quote was out buy $250 and they needed it for cost of transfer of title? Then I ring a month later and find they still haven’t logged any documents with the tittles office! We are living in a caravan waiting to build! And we can’t do anything until we get confirmation of title! Just wrong!
Pay for what you get
Our contact, all though genuine and polite, seemed inexperienced and slow to respond. Also failed to pick up on settlement payout dependencies. By saving a few dollars in conveyancing fee's, it may cost you a lot more in other aspects of property settlement.
Not recommended, definitely not worth the cheap price.
My experience with this conveyancer included very poor communication, discourteous receptionist & more than one person handling my sale. My general impression was inexperience, little attention to detail and very casual approach.
My recommendation is to actually go in person to their office and meet the person who will be handling your affairs as to gain some measure of their experience and professionalism, had I have done that I would have gone elsewhere.
- Verified customer
Great service, fair pricing
I have used Top Gun both to sell a property and buy a property. Both transactions went smoothly, with good communication from Top Gun, and no issues during either transaction.
Solid Job Done
Happy with our experience with Top Gun, managed to get through all the documentation in time for an early settlement. Good clear instructions throughout the process.
One thing they could do better is ensure a single conveyancer or solicitor is on the case through out, give a bit more of a personal touch.
Selling our house with Top Gun as our conveyancer was excellent. They went above and beyond to get our house settled after it went on contract. After our real estate agent did some screw ups, Top Gun went out of their way to help resolve some issues and were very quick with all of their help. I highly reccommend them and will use them again in the future.
These guys were really professional, helpful and made settlement really easy.
I would highly recommend using this company in the future
- Verified customer
Simply my worst conveyancing experience
I have not done this very often caring about leaving comments/ feedback. But feel really bad if not doing it in this case as we were simply "fooled" by Google's review/ score of this company.
Am not sure how those high scores/ great feedback generated there, but suggest people leave their feedback in "Google" too so less people are tricked/ fooled as we were.
We have bought/ sold few properties in years gone by but "never ever" experienced such poor/ irresponsible/ careless conveyancing service. They made our purchase a very stressful exper...ience just by leaving everything to the last seconds. No answer to our numerous phone calls, emails, messages made us compromise all along the deal, caused us extra fees to make quick Council searches etc. PLEASE INVESTIGATE MORE before you leave yourself in their hands.
- Verified customer
Job well done
Top Gun performed to my expectations. All deadlines were met and information was provided to me in a timely manner. Satisfied. Happy client!
Worst Conveyancing company ever
Wish there was a ZERO or even negative rating..
A nightmare to deal with. Rude, incompetent, disorganised. Our purchase turn down to extremely stressful experience due to their incompetence. Emails were not answered , phone calls were answered by rude apathetic staff. They gave us settlement figure just one hour before settlement due. It was absolutely disaster.
Do not be seduced by their cheap rates!!!!
Worst Conveyancing company
After 12 years of dealing with Conveyancing companies these were the absolute worst. Not willing to resolve issues in the interests of their paying customers and very unhelpful and rude!!!
I would never recommend them.
Purchase of a block of land
Top Gun did an excellent job on the purchase of a block of land.Its the first time we have used them but would not hesitate to use them again.
First home buyers beware.
I purchased my first home using this company too represent me. Their quote was cheap and you’d assume this is their bread and butter right?! If you are inexperience do not trust this company, zero compaction, very unprofessional.
Their lack of professionalism is on a whole other level. Here is what you can expect –The runaround with 3 conveyancers & 1 solicitor (very personal. Not)… they totaled the settling payment incorrectly (basic arithmetic)… They will only settle aspects that are convenient to them, and will n...
No problems here.
I had no worries with this company. In fact Im thinking about using them again. All went well from start to finish.
And so to the party they did come
After a misunderstanding in the beginning, Top Gun Conveyancing/ delivered a service that anyone would be extremely happy with. Jacob and Ashley were professional, courteous, communicative - everything you would expect from a service company. Even our bank said that they had not dealt with people who were so efficient. Well done. It was a pleasure.
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