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Total Tools NSW, Bankstown

Total Tools NSW, Bankstown

4.7 from 29 reviews · View Statistics
Listing monitored by Total Tools

Reviews

4.7
29 reviews
  • Product Quality
    4.6 (16)
  • Return Claim MadeYes (0) · No (16)
  • Customer Service
    4.8 (17)
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Judith
Judith
  • 2 reviews

Had what I needed and good customer service

published

The person on the till was knowledgeable and was polite. The store stocked what I needed. No issues at all.

Product Quality
Customer Service
Icon Foods
Icon FoodsSydney, NSW

Great Price

published

We were looking for and under tray tool box. TT had exactly what we needed at a really great price

Product Quality
Customer Service

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0.0
(1,234)
Diana Alan
Diana AlanSydney, NSW

walk in purchase

published

The service in the store was good and the staff helpful, unfortunately the product had a manufacturing defect
The product a bench grinder with belt grinding attachment had a visible crack in the housing that will probably reduce the longevity of the cast metal base.

Product Quality
Customer Service
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Great shop

published

The staff were very helpful and friendly,very quick to help and advise on the products.would definitely go back to this store.

Product Quality
Customer Service
Afi
AfiSydney, NSW

Got me a beautiful Dewalt mitre saw

published

The guys at Bankstown total tools are all legends, best customer service and a great laugh. If this store was bigger I wouldn’t shop anywhere else. I would definitely visit again.

Product Quality
Customer Service
Incentivised Review No
RICHARD
RICHARDSydney, NSW

Very helpful and friendly staff

published

Staff members were very friendly.They were also very knowledgeable and helpful. Unfortunately they didn’t have enough in stock of the item that I was after. They didn’t offer to to set aside or contact me when the items were available

Product Quality
Customer Service

Friendly and knowledgeable staff.

published

Good customer service. Staff members are friendly and knowledgeable. Shop is pretty clean and well organised, which helped find what I am looking for pretty quick. Would visit again soon.

Product Quality
Customer Service
Martin
MartinSydney, NSW

A good in store experience

published

Very prompt service, staff are helpful and diligent. Got what I wanted. I went, due to a promotion tie-in with a name brand tool promotion that only lasted for 3 days. Unfortunately I wasn't aware of the sale even though I was looking at the website in the weeks and even a few days leading up to the sale. I only knew there was a sale when it happened. Perhaps Total tools could give advanced notification so that customers could take advantage of the sale.

Product Quality
Customer Service

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0.0
(1,234)

great advice

published

purchasing a Karcher K4, not available in store, the sales rep was efficient and demonstrated the use of addons via youtube ... the sales service was excellent
I'll be heading to Total Tools ahead of Bunnings in future

Customer Service
Incentivised Review No
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Perfect

published

Excellent service what a gentleman definitely will be back I’m really happy with the service so polite and well spoken would record him to others for sure thanks again cheers

Product Quality
Customer Service

Good communication

published

Good communication, helpful, stuff explained in detail, of the products that I was interested in, gave many options of different types of products that Ii am interested in the future .

Product Quality
Customer Service
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The reviewer stated that an incentive was offered for this review

Fit for purpose

published

Exactly what I needed. Staff at Bankstown branch were very professional and had great product knowledge. Product was in good condition as expected. Quality was also as expected. Will use Total Tools again.

Product Quality
Customer Service

All the help you need.

published

Was greeted at the front door and welcomed into the store. Then asked for assistance on a particular product and was taken directly to it. Payed and left with a have a great day.

Product Quality
Customer Service

great experience

published

First time in a total tools shop. Staff were very friendly and helpful. Great range of products and great prices on tools and hardware. Easy to find. Definitely Would go back again.

Product Quality
Customer Service

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0.0
(1,234)
Johnnyboc
JohnnybocSydney, NSW
  • 3 reviews

Great time shopping

published

I was able to find all the tools I needed and they are all good quality tools. The service from the staff is second to none they are friendly and helpful and they really know their stuff

Product Quality
Customer Service
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Total Tools NSW, Bankstown

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