Had what I needed and good customer service
The person on the till was knowledgeable and was polite. The store stocked what I needed. No issues at all.
We were looking for and under tray tool box. TT had exactly what we needed at a really great price
walk in purchase
The service in the store was good and the staff helpful, unfortunately the product had a manufacturing defect
The product a bench grinder with belt grinding attachment had a visible crack in the housing that will probably reduce the longevity of the cast metal base.
The staff were very helpful and friendly,very quick to help and advise on the products.would definitely go back to this store.
Got me a beautiful Dewalt mitre saw
The guys at Bankstown total tools are all legends, best customer service and a great laugh. If this store was bigger I wouldn’t shop anywhere else. I would definitely visit again.
Very helpful and friendly staff
Staff members were very friendly.They were also very knowledgeable and helpful. Unfortunately they didn’t have enough in stock of the item that I was after. They didn’t offer to to set aside or contact me when the items were available
Friendly and knowledgeable staff.
Good customer service. Staff members are friendly and knowledgeable. Shop is pretty clean and well organised, which helped find what I am looking for pretty quick. Would visit again soon.
A good in store experience
Very prompt service, staff are helpful and diligent. Got what I wanted. I went, due to a promotion tie-in with a name brand tool promotion that only lasted for 3 days. Unfortunately I wasn't aware of the sale even though I was looking at the website in the weeks and even a few days leading up to the sale. I only knew there was a sale when it happened. Perhaps Total tools could give advanced notification so that customers could take advantage of the sale.
purchasing a Karcher K4, not available in store, the sales rep was efficient and demonstrated the use of addons via youtube ... the sales service was excellent
I'll be heading to Total Tools ahead of Bunnings in future
Excellent service what a gentleman definitely will be back I’m really happy with the service so polite and well spoken would record him to others for sure thanks again cheers
Good communication, helpful, stuff explained in detail, of the products that I was interested in, gave many options of different types of products that Ii am interested in the future .
The reviewer stated that an incentive was offered for this review
Fit for purpose
Exactly what I needed. Staff at Bankstown branch were very professional and had great product knowledge. Product was in good condition as expected. Quality was also as expected. Will use Total Tools again.
All the help you need.
Was greeted at the front door and welcomed into the store. Then asked for assistance on a particular product and was taken directly to it. Payed and left with a have a great day.
First time in a total tools shop. Staff were very friendly and helpful. Great range of products and great prices on tools and hardware. Easy to find. Definitely Would go back again.
Great time shopping
I was able to find all the tools I needed and they are all good quality tools. The service from the staff is second to none they are friendly and helpful and they really know their stuff
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