Good Guys to deal with
The staff were very knowledgeable and helpful and the pricing was great. The layout of the store was easy to navigate and they had everything i was looking for. Will defiantly shop there again.
Satisfied my immediate needs
Salesman was helpful and knowable for what I wanted.
He directed me to what would do the job I needed, at the best price by giving me what was on "special"
The welder was heavy and he carried the welder to my car.
The cost of the welder was better than getting a tradesman to come to the farm and do the job
- Verified customer
Great product will get many years out of them
The tools are of high quality and everyone in the store are always professional and understand the tool I require for the job in hand. Great place to just wonder with a wish list too.
Great Store with great products, staff were also helpful.
Well presented shop with a lot of the gear I needed. Only thing I was surprised by was the sizing on some of their Hi-Vis wear, Medium size seemed to be the smallest available. Otherwise great.
Every time I walk into the Townsville store without fail Im greeted when I walk in, always offered assistance and the staff know their gear and when its not in stock or a normal line the teams happy to order it in for me. I wouldnt shop anywhere else
Bought more than planned thanks to professional customer service.
As usual, the team was in tip-top shape serving their customers: me, being one of them. Bought the item I wanted but came away with an unplanned purchase. Thank you.
- Verified customer
The sales guy was good, he really wanted to help.
I went in looking to see what I could get out of the M12 specials, I left with 2 products and 2 batteries. Happy shopper in the end and money well spent, just over $400 for a Hackzall and a circular saw with a 2.0Ah battery for each.
Premium tool products with good helpful technical service
This store located besides Bunnings offers a shopping experience where the salespeople are specialised and come to you, unlike Bunnings where they have general knowledge and are hard to find.
Very helpful had all the right knowledge
Very friendly great store
I purchased an 18v DEWALT circular saw and they had it to me straight away as I walked in and asked them for it.
The reviewer stated that an incentive was offered for this review
Staff not familiar with their stock
I asked for a manual tool to remove grout from between tiles or score fibre cement sheet. A number of powered options were suggested, but no simple manual tool. I thanked them for their help and decided to have a search of the store myself. I soon found exactly the tool I was after and bought same.
Bonus Milwaukee 12v battery
I have been looking at buying a Milwaukee 3/8" ratchet skin for some time and this weekend Total Tools have a promotion of a free 2.0Ah battery...score!
Bought instore and used Zip pay, and the transaction could not have been easier. Also they had heaps of stock, I have not seen so much red on the shelves, before.
Staff were helpful, quick and friendly at the Beenleigh store...I will be going back.
Happy with everything! Staff were great and very helpful in getting me what I wanted. The range of Makita gear that they stock is awesome. All they need is a better ranger of trimmer bits. Overall Im very happy and will be returning here to shop again.
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