We were quoted a good price for an 8m long carport for our van & the quote was only good for a short time. So we went ahead and paid the deposit, but soon after found out that the council would reject our location of the carport Within 6m of our front boundary. We immediately advised Totalspan & provided the council document that detailed this. Unfortunately we were refused a refund as per the contract, that we believe we rushed into due to the quote deadline. We are retired & can’t afford this loss & would expect some understanding from Totalspan about our situation. Not a happy ending.
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