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Toyota Kluger GSU50R GXL 2WD

Toyota Kluger GSU50R GXL 2WD (2014-2019)

Also referred to as: Toyota Kluger GSU50R GXL 2WD 2018 and Toyota Kluger GSU50R GXL 2WD 2020.
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I bought a brand-new Toyota Kluger GSU50R GXL 2WD - 2019 from a very reputed Toyota dealer in July 2019. Couple of days after the delivery the Air conditioner went faulty. When I speak to them, they tell you things like to a 5y old child expecting us to believe. Normally any service reps from any dealer ships from any manufacturers are very bad. They produced good constructive explanatory statements for customers. They just don’t tell you the truth. I have been in to this dealership 4 times for the same problem. Still not working. Now Toyota Australia is involved. Why this problem keeps coming like this? Is this because of the incompetent technicians of the dealer who can’t trouble shoot this or is it a factory defect? It is not a cheap model! We paid to drive, not sitting at workshop for technicians to learn or do trial & error work. Its my money & my car.
What Lemon Car! What an Unbreakable Toyota!

2 answers

Can you explain exactly whats wrong with the aircon? (tell me as if I'm a technician you need to help point where to look)


when turn on the Air conditioner no cold air. Inside the car is fogging up if you use the heater. first time they said it was a human error at the factory. Drove home next day no Air conditioner working again (no cold air) . Took it back to the dealer that time they kept the car for two days & use some dye to see where the gas leak is. After a day or so they said found the problem & it is the compressor int going faulty. I knew it was a load of garbage. In a brand new car ? what a joke. Then it took them nearly a week to get the compressor from Japan. Fitted in after 1.5 months later no air con again. Took it back again then they said the gas was too much last time when they regassed. So they I think they patched up again & so far its ok. waiting to pass 1.5 months to see what happens next. Thanks

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CategoryLarge / 7 Seater SUVs
Starting Price $59,878
Drive TypeFront Wheel Drive (FWD) and Rear Wheel Drive (RWD)
Fuel TypePetrol
Wheels18" Alloy
ANCAP Safety Rating5 Stars
Fuel Consumption9.5 L/100km
Fuel Tank Capacity 72 L
Engine6 Cylinder 3.5L
Max Power218kW @ 6600rpm
Max Torque350Nm @ 4700rpm
Country of ManufactureUSA
Safety Features
  • ABS (Antilock Braking System)
  • Active Cruise Control
  • Blindspot Warning System
  • Lane Assist
  • Reversing Camera
Extra Features
  • Automatic Wipers
  • Bluetooth Connectivity
  • Built-In Navigation System
  • Dual Zone Air Conditioning
  • Heated Seats
  • Immobilizer
  • Keyless Entry
  • Power Steering
  • USB Port
Maximum Towing Capacity (braked)2,000 kg
Maximum Towing Capacity (unbraked)700 kg
Manufacturer Warranty3 year(s)
Release dateJan 2014
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