Best car I’ve ever owned!
Outstanding driving performance. Smooth, quiet but power when you need it. A very sleek and well appointed dash with all the extras drivers and families need. Comfort features are second to none, with more than enough space to comfortably seat 5 adults and 2 children. The extra 2 seats in the back fold away flush to reveal a huge boot space. You have the versatility of using only one of the rear seats if needed and those seats are as comfortable as the main seats. Kluge is the perfect family car, I couldn’t imagine anything else better suiting our needs.
- GSU50R Grande
- Verified purchase
A lemon car and bad luck
I purchased a brand new Toyota Grade Auto in mid of 2017, now has been one year and 10000km. For the first couple of months, we really enjoy the driving experience, as Grande got a lot of add ons. But after few months, the back window kept popping up when driving or when starting the engine. We had pulled over some times to close the back window manually. I demonstrated the problem when doing service at Nunawading Toyota, but mechanic said they checked and found no problem and asked us to go back and monitor until it would get worse. After one ...month, the back window was not open forever. We booked another appointment at Nunawading Toyota Service. Later that day, they called us to pick up, but the back window couldn’t be fixed until the parts coming from overseas, probably couple of weeks. After approximately 10 days, we made another appointment to fix the back window. And later on, I found the right passenger door locked itself sometimes for no reason. I brought up this issue when doing service at Nunawading Toyota Service. Again, the reception said they didn’t find anything and asked me go back monitoring until it getting worse. This didn’t worry me too much, as I could central-lock twice to get it open. May 2018, I found out humming noise came from nowhere when accelerating and only happened when accelerating. I booked a service to check at Nunawding Toyota Service, as usual, they didn’t find anything and told me to monitor. But the humming noise was gone after service. But few days after service, the car started to jump when changing gears. It’s like riding a horse when gear shifting. My wife made another appointment with Nunawading Toyota Service. We didn’t expect it was major problem as we had a faith of “unbreakable “Toyota Brand. Thursday morning 28th of June, my wife called me from Toyota Service and told me they wouldn’t accept the car unless she could demonstrate the issue. It was so frustrating experience! And then my wife passed the phone to me. After explanation, they finally got a mechanic to accompany my wife for testing drive. My wife told me later that she was so nervous as she was so worried what would happen if the issue didn’t show up at that particular moment—they would turn her around and “KEEP MONITORING”?!It was lucky, the car jumped again—OOHOO! Mechanic said it could be a major issue and probably need to change transmission. Friday afternoon, mechanic called me saying they wasn’t sure whether they could fix, and probably need to rebuild the transmission. They needed to do more testing and would keep me updated Saturday. NO Call and No updates on Saturday. We are not trouble maker and I think we are very patient customers. I purchased Toyota Vans and UTEs for my work, so far no problems. But I don’t know what happened to this family SUV? It’s Grande-not cheap model! We paid to drive, not sitting at workshop for testing or making one appointment after another! What Lemon Car! What an Unbreakable Toyota!
Great Family car!
Great all round SUV with plenty of room for passengers and/or storage.
Powerful enough for towing light caravan or full trailers.
Responsive especially at the higher range and been totally reliable.
The only downside has been its lack of functional GPS in my mid range model and no diesel option
OK, Could be better
Front wheel drive with power, not good, hang on tight accelerating on rough road. Speed o out by 7km. Radio loses stations when battery disconnected. I would prefer the ride a bit softer, gets annoying on bad roads and we have plenty. Head rests are terrible, bent forward, hitting the back of your head on bad roads. A boy racer must have designed it. The rest good.
If you have a family of over 6 footers like me its perfect! Bought 2018 model 6 months ago and seriously could not be happier. Well appointed interior and great to drive. Heaps of room in the back with adjustable 2nd row as well as the boot even with 3rd row up. Love it!!!
Bought my burgundy GX new 18 months ago. One of the most versatile, quiet cars I have ever owned. Lots of power for safe overtaking. Likes a drink though - 14L/100 km in town, but good on open road - best ever was 7.4L/100 on highway. Much nicer to drive than the Camry it's based on.
Awesome car love it
I bought 4x2 GX and loved it. Got plenty of torque and runs smooth. Plenty of space in the back row. Last row seat only good for short distance if occupied by adults. Huge boot and once you lay the seat down there is ton of space. Bit thirsty on fuel in city 14l/100kms but quiet good n long drives8-9l/100kms
Drive very smoothly, style is superb , very spacious and torque is strong , safety is great . Price is reasonable. Dashboard is stylish . Cap service is additional bonus . Fuel consumption to the best . Suspension is smooth . Steering wheel is to the max . Love the car !
- GSU50R GXL
- Verified purchase
Top chariot apart from the FWD
We have 3 very active kids, who jump all over the car, and the mighty Kluger soaks up the rough and tumble with ease. Wife likes driving it, engine has plenty of grunt, A/C works great on hot days, only problem we have found is the FWD option gives lots of torque steer with a 200kw engine, so hang onto the wheel when tromping it.
Great car - we bought the Grande. Love all the creature comforts, sun roof, Blueray DVD player, Seat warmers, so much more...Take off speed is great.
There is so much leg room in the back for the kids and I have 2 very tall children...15 year old son is 6'2"
Boot space is great too - we don't use the additional 2 back seats often but they seem to be fairly roomy too. Only criticism I would have is it is very thirsty in fuel when we tow something.
Really happy with it overall.
Toyota Kluger Amazing
Purchased new Toyota Kluger from James at Castle hill Toyota in 2017, car is great in relation to the room of the 7 seven seating and the leather interior with heated front seats works great, finish in the cabin/ exterior is good for the price with satellite navigation, alloys and leather standard on the GXL model.
Fuel economy is reasonable in city cycle, but on long trips fuel economy is amazing, just had first service at Castle Hill Toyota, fixed price service was great along with the service given to me.
Car has has exceed my expectations in relation to quality and performance for the price and has made the family trips enjoyable.
- GSU50R Grande
- Verified purchase
Purchased a Grande in Dec 2015. Love the car to bits. The drive is luxurious with a lot of grunt. The fuel economy is great being a 3.5l engine.
cons: being the top of line I expect it to have folding mirrors, rain sensing wipers and gas strutted bonnets which other competitors normally have.
Review collected in partnership with Toyota
We purchased the KX-R new April last year. It's very spacious, smooth to drive , powerful motor, looks good! It's a little thirsty at the bowser though but I am not a heavy driver so it's not a problem. we love all the extra room for the Kids and shopping.
Very comfortable family car
Great to drive. Lots of space. Lots of power when needed especially on the highway. We have gone on long trips as well as around town. Able to take 7 people with reasonable leg room in the rear extra seats. Very small fuel tank for the amount of fuel it chews through. I had a problem at the first service but Toyota have been excellent with their warranty. Normal Toyota infotainment system - TERRIBLE but aware going in!! Bluetooth works well. Overall very happy.
- Verified purchase
Perfect car its a dream to drive
Love our latest buy, its so quite and so comfortable and big for our growing family (7 seater). Its so reliable uses a bit more gas because Its a V6. The inside is so good only problem is it didn't come with mats and the carpet is a bit harder to clean but all in all its a gorgeous family car.
Toyota Kluger Grande 2016
Driving experience is good, no issues, handles well and pretty quiet.. Would have liked little bit more power (Kw).
Interior is great but defiantly dislike the dvd on roof and head unit would be much better if it had Apple play.. very hard for kids to each dvd from middle row, strains their necks.. Position of dvd on roof could have been closer to the front.
Reliability and running cost is good, petrol to fill up full about $90 for 400km.
Excellent 2yrs review so a liittle bit long
purchased gx 2wd in 2015 for my wife.the looks was clincher to buy and huge centre armrest storage to put things in.did look at c9 but resale not as good as toyota. and we change our cars every few years.great price range 7 seater. highly reccomend if you dont want odyssey or people mover. one main reason we bought it cos its easier to park on curbs on school run due to ground clearance, and we do the odd long distance driving. suberb highway cruiser. un real overtaking road trains. ive had a clubsport r8 previously so i know wot im talking abo...ut. the rolling 80km- 120km to overtake safely is unreal with this car.super quite .lots of room. even third row is excellent for kids and small adults.And can fold in two so flexibiltiy is great if u hav 6 in the car and need space for pram and shopping. even has cup holder and aircon vents there. really do like the open storage space under the dash. very handy with 3 kids in car.done 30,0000KM. averaging 10-11l per 100km on regular unleaded.(real world driving) including giving it a bit of stick every now and then.managed to get to kattanning from baldivis on one full tank regular unleaded.(550KM). also very easy to park with camera and sensors standard. capped price servicing is cheap $180 every 6 months for 3yrs. i also have a pajero diesel 2012. cannot compare the two with driveabilty and comfort space aswell.. only better because the pajero can go off road. ive looked at two year old 2015 kluger online. still holding its value. the only negative is i prefer cupholders on the dash area similar to t31 xtrail and stereo. my pajero has a rockford fosgate speaker system with subwoofer stock.but thats being really picky, but the bluetooth audio and 6 speaker system is fine. reliabilty wise no problems so far. nothing broken yet. quality seems excellent. and remember i have 3 kids who play with all the buttons in the car. but have been told to service on time regardless of kms by toyota ,the motors can sludge. i do like to change my cars often due to boredom but looks like this will be in the garage for a couple more years at least. these positive comments ive given is related to the price of the vehicle and value for money that suits my needs. family of 5 with 3 kids under 10.if u need a 7 seater and dont want a odyssey or tarago.get the kluger. yes fuel consumption i a liitle bit higher. but if u d a bit of long distance driving like us. u wont regret it it!!! yes there are better euro cars but are twice the price. if money isnt a problem buy new a range rover.
- GSU50R GX
- Verified purchase
Big size family car
Very good car, from the day we got this we haven't had any issues and never felt like of chose the wrong one. Adjustable seats is very comfortable specially when you travel for long distance. Rear seats are not so bad compare with others in the market around same pricing. Only bit of trouble we always have is parking when we go to shopping centre with narrow parking spaces.
- GSU50R GXL
- Verified purchase
Affordable family car
I had Holden commodore before, compared with Klugar. I think Klugar steeling wheel is more easy to maneuver, better visuability, more seats (also the third row is hardly can fitted in anyone), good for long distance drive. I had base model of Klugar which similar price with Holden and less features. Sound effects, temperature control and fuel is a big concern.
My 2012 7 Seat 2WD model Kluger is very nice. It has a lot of legroom, is very comfortable and the interior is nice. The car is not noisy at all but isn't very fuel efficent (around 12L/100km) but driving on a motorway or highway is pretty good because uses around 8L/100km.
Questions & Answers
I bought a brand-new Toyota Kluger GSU55R Grande AWD 2019 from a very reputable Toyota dealer in Sydney in May 2019. Taken for its first service in June 2019 (03/06/2019) with no dramas. Come OCT 2019 took it in for its 6 month service, only done 5000k's, on 25/10/2019, after picking up we heard a ticking/clicking sound emanating from the engine bay area while the engine is on. We took it back immediately the same morning and told them about the sound. Toyota kept it there for the remainder of the day and was told it was fine and there was no issue and it was due to it being a fresh oil change and we were advised to take it home and if the noise is persisting, bring it back. My wife had to walk to and from the dealership 6 times that day for the same problem (as we are within walking distance from the service centre). The noise persisted and I rang them immediately that afternoon, I spoke to a Toyota Rep he noted to me that it was crank slap a term he used to explain away the sound we are hearing, in his words It is when the crank shaft slaps the oil in the sump causing a sound to be heard. I exclaimed that this explanation was not good enough and this is a brand-new car and have never encountered a problem such as this with new cars. When I speak to them further about the problem, He then said that he will rebook for a new oil change the next day with a loan car replacement for the day (which was a crappy little outdated Yaris btw) Toyota kept our Kluger there for the entire day from 08:30am till 03:00pm They produce good constructive explanatory statements for customers. The Toyota Rep told me that a case has been put through to Toyota Australia and that it was the hydraulic valve lifter on cylinder number 3 that was noisy and that they will need the Kluger for 2-3 days to replace the faulty hydraulic lifter, pending warranty case approval from Toyota. We were told that it was safe to drive by the Toyota Rep. Now Toyota Australia is involved. Why this problem? Is it because of the incompetent technicians who cant troubleshoot, is it a factory defect or is it purely lack of care? It is not a cheap model! We paid to drive and enjoy the car, not sitting at workshop for technicians to learn or do trial & error work or come up with elusive answers to explain away a serious problem.
Anyone encounter similar problems would love to hear about it...? I have this feeling its going to be a long road and would love some insights of people who've dealt with Toyota with warranty issues.
My2008 kluger rear door willnot open.Not auto lift.when I unlock the car, all other doors can be opened.I can hear a clicking sound in the door,but won't open.Have opened the access panel but can see no lever to open door from inside.Any ideas welcome
I bought a brand-new Toyota Kluger GSU50R GXL 2WD - 2019 from a very reputed Toyota dealer in July 2019. Couple of days after the delivery the Air conditioner went faulty. When I speak to them, they tell you things like to a 5y old child expecting us to believe. Normally any service reps from any dealer ships from any manufacturers are very bad. They produced good constructive explanatory statements for customers. They just don’t tell you the truth. I have been in to this dealership 4 times for the same problem. Still not working. Now Toyota Australia is involved. Why this problem keeps coming like this? Is this because of the incompetent technicians of the dealer who can’t trouble shoot this or is it a factory defect? It is not a cheap model! We paid to drive, not sitting at workshop for technicians to learn or do trial & error work. Its my money & my car.
What Lemon Car! What an Unbreakable Toyota!
Can you explain exactly whats wrong with the aircon? (tell me as if I'm a technician you need to help point where to look)
when turn on the Air conditioner no cold air. Inside the car is fogging up if you use the heater. first time they said it was a human error at the factory. Drove home next day no Air conditioner working again (no cold air) . Took it back to the dealer that time they kept the car for two days & use some dye to see where the gas leak is. After a day or so they said found the problem & it is the compressor int going faulty. I knew it was a load of garbage. In a brand new car ? what a joke. Then it took them nearly a week to get the compressor from Japan. Fitted in after 1.5 months later no air con again. Took it back again then they said the gas was too much last time when they regassed. So they I think they patched up again & so far its ok. waiting to pass 1.5 months to see what happens next. Thanks
|Category||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs|
|Drive Type||Front Wheel Drive (FWD) and Rear Wheel Drive (RWD)||All Wheel Drive (AWD)||Front Wheel Drive (FWD) and Rear Wheel Drive (RWD)||All Wheel Drive (AWD)||Front Wheel Drive (FWD) and Rear Wheel Drive (RWD)||All Wheel Drive (AWD)|
|Wheels||19" Alloy||19" Alloy||18" Alloy||18" Alloy||18" Alloy||18" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||9.5 L/100km||9.5 L/100km||9.5 L/100km||9.5 L/100km||9.5 L/100km||9.5 L/100km|
|Fuel Tank Capacity||72 L||72 L||72 L||72 L||72 L||72 L|
|Engine||6 Cylinder 3.5L||6 Cylinder 3.5L||6 Cylinder 3.5L||6 Cylinder 3.5L||6 Cylinder 3.5L||6 Cylinder 3.5L|
|Max Power||218kW @ 6600rpm||218kW @ 6600rpm||218kW @ 6600rpm||218kW @ 6600rpm||218kW @ 6600rpm||218kW @ 6600rpm|
|Max Torque||350Nm @ 4700rpm||350Nm @ 4700rpm||350Nm @ 4700rpm||350Nm @ 4700rpm||350Nm @ 4700rpm||350Nm @ 4700rpm|
|Country of Manufacture||USA||USA||USA||USA||USA||USA|
|Maximum Towing Capacity (braked)||2,000 kg||2,000 kg||2,000 kg||2,000 kg||2,000 kg||2,000 kg|
|Maximum Towing Capacity (unbraked)||700 kg||700 kg||700 kg||700 kg||700 kg||700 kg|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)||3 year(s)||3 year(s)||3 year(s)|
|Release date||Jan 2014||Jan 2014||Jan 2014||Jan 2014||Jan 2014||Jan 2014|
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.