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Trade Warehouse Online store

Trade Warehouse Online store

5.0 from 1 review

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Excellent customer service for damaged product


I ordered a Radiant mirror demister from the Perth business. It was dispatched and delivered to Brisbane in record time. The product was folded in its packaging but manufacturer's sticker stated "do not fold". I advised Trade Warehouse in case it gave me problems once I fitted it. Susie responded immediately to advise they had dispatched a new one and not to fit the folded one. The new one arrived rolled and undamaged in quick time. That was the best possible response and outcome I could have expected. Excellent customer service.

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