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TradeTools
Brent J.South West, WA
- 3 reviews
Terrible service all round
I ordered an item after a week I had to contact them to find out they didn't have one in stock as it said on there site. refund still waiting
DaleSouth East Queensland, QLD
Rip off on tools repairs
Took my paslode trimmer and my paslode frame master in for repairs and they quoted me for parts that did not need replacing on both guns and quoted me double the price of an independent authorised paslode repairer I will never go there again and I recommend nobody else get they tools repaired from there
1 comment
CameronHunter Region, NSW
Poor customer Service
I have tried More than once to get an invoice emailed . They claim that my address was misspelt ,after providing the correct address they still have not sent my invoice
1 comment
TradeTools M.TradeTools
Hi Cameron, Really sorry about the miscommunication. I believe our dispatch team has contacted you to resolve this and explain what happened. It really was due to a misunderstanding in our team about ...
Read morewhat document you needed. Our customer service team is definitely dedicated to helping out wherever we can, and we hope you can give us another chance to show you this.
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TradeTools M.TradeTools
Hi Dale. We want to resolve this and find out what has happened as it does not sound like our standard operating practice. We repair countless Paslode tools and have many repeat customers for this ser...
Read morevice. Can you please contact us at info@tradetools.com.au with some more details and we can investigate on your behalf.